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Remote It Helpdesk Jobs in Alaska (NOW HIRING)

Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing ... information about their benefits Conduct virtual client meetings via Zoom to present insurance ...

Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing ... information about their benefits Conduct virtual client meetings via Zoom to present insurance ...

Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing ... information about their benefits Conduct virtual client meetings via Zoom to present insurance ...

Remote Travel Advisor

Anchorage, AK · Remote

$35K - $85K/hr

Enjoy helping others? Looking for a flexible opportunity that fits around your life? The Gypsy ... Comfortable learning new technology * Strong communicator * Customer-focused * Coachable and eager ...

New

... help them make informed decisions -Host virtual meetings to review benefits, plan updates, and ... information and timely responses - Act as the main point of contact for clients regarding their ...

... help them make informed decisions -Host virtual meetings to review benefits, plan updates, and ... information and timely responses - Act as the main point of contact for clients regarding their ...

... help them make informed decisions -Host virtual meetings to review benefits, plan updates, and ... information and timely responses - Act as the main point of contact for clients regarding their ...

Showing results 21-40

Remote It Helpdesk information

What are some common challenges faced by remote IT helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is a remote IT helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the key skills and qualifications needed to thrive as a remote IT helpdesk professional?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.
What are the most commonly searched types of It Helpdesk jobs in Alaska? The most popular types of It Helpdesk jobs in Alaska are:
What are popular job titles related to Remote It Helpdesk jobs in Alaska? For Remote It Helpdesk jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Remote It Helpdesk jobs in Alaska look for? The top searched job categories for Remote It Helpdesk jobs in Alaska are:
What cities in Alaska are hiring for Remote It Helpdesk jobs? Cities in Alaska with the most Remote It Helpdesk job openings:
Infographic showing various Remote It Helpdesk job openings in Alaska as of August 2026, with employment types broken down into 76% Full Time, 14% Part Time, and 10% Contract. Highlights an 100% Remote job distribution.

Weather Camera and Visual Observation System Engineer - FAA

Tetra Tech

Anchorage, AK • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Tetra Tech rating

6.4

Company rating: 6.4 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

395th of 441 rated engineering


Job description

LS Technologies is seeking an experienced Project Engineer to support the design, planning, and implementation of weather station facilities for aviation observation systems supporting the National Airspace System (NAS). This position is responsible for site assessments, environmental planning, facility design, land access support, electrical power system design, and project execution for resilient weather observation infrastructure across Alaska, the CONUS, and U.S. Territories.

The successful candidate will bring strong engineering expertise and project execution experience to support delivery of compliant, reliable facilities from concept through commissioning. This position directly supports LS Technologies' mission to expand critical aviation weather observation networks that improve safety and efficiency across the NAS.

Job Duties & Responsibilities - Essential Job Functions may include, but are not limited to, the following

  • Conduct site assessments to evaluate terrain, environmental conditions, access, utilities, communications, and suitability for weather station deployment.
  • Support environmental planning and design efforts, including NEPA strategy, environmental assessments, permitting, and mitigation measures.
  • Develop facility layouts and site plans, including foundations, shelters, sensor integration, and site development for remote installations.
  • Support negotiation and execution of land leases, easements, rights-of-way, and access agreements with private, tribal, state, federal, and local entities.
  • Design and oversee remote electrical power systems, including grid-tied, generator, hybrid renewable, battery storage, and off-grid solutions.
  • Coordinate project execution through procurement support, contractor oversight, construction monitoring, telecommunications integration, testing, and commissioning.
  • Serve as a technical point of contact with FAA, Alaska DEC, DNR, USACE, local agencies, contractors, consultants, and internal stakeholders.
  • Assist with development and tracking of project budgets, schedules, scopes of work, and risk registers.
  • Ensure all work complies with applicable safety, quality, environmental, and FAA/NAS standards.
  • Provide technical guidance to field staff, junior personnel, and contractors working in remote Alaskan environments.

    Required Qualifications

    Education

  • Bachelor's degree in Civil, Electrical, Mechanical, Environmental Engineering, or a closely related field from an ABET-accredited institution.
  • Master's degree preferred.

    Licensure and Certifications

  • Professional Engineer (PE) license in Alaska, or ability to obtain within 24 months, preferred.
  • PMP certification or equivalent preferred.
  • OSHA 30-Hour Construction Safety training preferred, or ability to obtain within 30 days.
  • HAZWOPER 40-Hour certification preferred.
  • Valid U.S. driver's license required.

    Experience

  • Minimum of 10 years of progressive experience in engineering and project execution for infrastructure or facility projects.
  • Experience in Alaska or similar remote, cold-climate, or Arctic/sub-Arctic environments strongly preferred.
  • Experience with site assessments, environmental planning, facility design, and electrical power system implementation for remote or off-grid facilities.
  • Experience supporting permitting efforts with DEC, DNR, USACE, FAA, and local agencies.
  • Experience negotiating land leases, easements, and access agreements, preferably with Alaska Native corporations and government land managers.
  • Proven ability to work in extreme weather, permafrost terrain, and logistically challenging remote locations.
  • Strong understanding of Alaska-specific design challenges, including permafrost, seismic design, snow and wind loading, and extreme temperature effects.
  • Proficiency with AutoCAD Civil 3D or similar design software, and MS Project, Excel, or equivalent tools.
  • Strong technical writing and verbal communication skills.
  • Excellent problem-solving, organizational, and interpersonal skills.
  • Ability and willingness to travel up to 60% and work safely in austere field conditions.
  • Familiarity with cold-weather engineering, Arctic construction practices, permafrost engineering, and environmental compliance requirements preferred.

    Work Requirements and Additional Information

  • Work Location: Remote
  • Position is: Up to 60% travel required to remote field sites throughout Alaska
  • Work Hours: 40

  • Background check: Must have the ability to obtain and maintain a public trust clearance, which requires US Citizenship.
  • Physical Requirements:
    • Ability to hike to remote sites, climb ladders or structures, work at heights if required, and operate in harsh environmental conditions, including extreme cold, wind, and variable weather.
    • Occasional lifting of equipment and materials weighing up to 50 pounds may be required during installations or maintenance.
  • Work Environment/Environmental Factors:
  • Outdoor work with exposure to variable weather conditions

About LS Technologies
At LS Technologies, a Tetra Tech Company, we're enhancing our nation's critical infrastructure by providing engineering, technical, and professional services to Federal Government agencies. The quality of our work, deep technical expertise, and genuine passion for public service sets us apart. As a growing organization we are expanding our benefits and communication with our employees, offering add-ons that speak to our growing employees' needs. Join us in delivering high-quality solutions and shaping the future of safety and innovation for our government partners. In 2024 we joined Tetra Tech, enabling us to combine our expertise with the reach and resources of a prestigious global organization.  

EEO Commitment

LS Technologies, a Tetra Tech Company, is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor, and we request priority referral of veterans.
We invite applications from all interested parties.

Requesting an Accommodation 
LS Technologies is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by LS Technologies and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with LS Technologies and have accommodation needs for a disability or religious observance, please send us an email hr@lstechllc.com or speak with your recruiter.

Compensation (Pay Bands)  
Salary at LST is determined by a wide array of factors, such as (but not limited to) education, certifications, knowledge, skills, competencies, and experience, location, and clearance level, as well as contract-specific affordability and organizational requirements and applicable employment laws. Please note that the salary information is a general guideline only. 
The projected compensation range for this position is provided within the posting and is based on full-time, 40 hour/week status. Part-time staff receive compensation at an hourly rate. The estimated minimum and maximum displayed represents the broadest range for this position (inclusive of high geographic and high clearance requirements) and is just one component of LSTs total compensation package for employees. ** In compliance with local laws, LS Technologies presents this reasonable compensation range as a guideline for roles in California, Colorado, New York, or Washington D.C."
Benefits offered to all employees who work 30+ hours per week: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Annual Leave, and Holidays.

Life at Tetra Tech:

  • The perks of working at Tetra Tech include:
  • Comprehensive and market-competitive benefits.
  • Merit-based financial rewards.
  • Flexibility and company-wide commitment to work/life balance.
  • Collaborative team atmosphere that values the contributions of all employees.
  • Learning and development opportunities for ongoing professional growth.  
     

About Tetra Tech:
Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.

Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:
LinkedIn: TetraTechCareers; X (Twitter): @TetraTechJobs
 

Additional Information
  • Organization: 230 LST

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