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Remote It Help Desk Jobs in Rome, GA (NOW HIRING)

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Strategic Marketing Manager, Data Centers

GA · On-site +1

$94.60K - $116.20K/yr

Join us and help run what runs the world. This position reports to: Industries and Channel ... Market and competitive intelligence - Deliver datadriven insights on customer needs, technology ...

Billing Specialist - Partially Remote

Cartersville, GA · On-site +1

$17.25 - $23.25/hr

You'll work with different departments and teams to help resolve customer questions/issues, and ... Advise customers of the status of their account by reviewing account information and influencing ...

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll ... This is a remote position, with preference for candidates to be located in a major metro city in ...

Remote Spanish Bilingual Customer Service

Rome, GA · Remote

$15.50 - $19.50/hr

Complete program-specific certifications Background Check Information The background check ... technology requirements Hours: * Choose your own schedule by self-scheduling 30-minute blocks

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Remote It Help Desk information

See Rome, GA salary details

$12

$23

$33

How much do remote it help desk jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote it help desk in Rome, GA is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Help Desk professional, and why are they important?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What are some common challenges faced by remote IT Help Desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What is a Remote IT Help Desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are the most commonly searched types of It Help Desk jobs in Rome, GA? The most popular types of It Help Desk jobs in Rome, GA are:
What are popular job titles related to Remote It Help Desk jobs in Rome, GA? For Remote It Help Desk jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Remote It Help Desk jobs in Rome, GA look for? The top searched job categories for Remote It Help Desk jobs in Rome, GA are:
What cities near Rome, GA are hiring for Remote It Help Desk jobs? Cities near Rome, GA with the most Remote It Help Desk job openings:

Insurance Agent (Base salary + Uncapped commissions)

Liberty Information Technology Limited

Cartersville, GA • On-site, Remote

$100K/yr

Full-time

Medical, Retirement, PTO

Posted 14 days ago


Job description

Description

We are seeking a motivated and personable Insurance Sales Agent to join our growing team in our Kennesaw, GA office.

Comparion Insurance Agency is hiring self-motivated, relationship-driven professionals for a rewarding outside sales career.

This role offers autonomy and flexibility to build your career, grow your earnings, and make a meaningful impact by helping protect individuals and families with auto, home, life, and specialty insurance.

Backed by a Fortune 100 company, you'll receive hands-on training, resources, and team support to help you succeed - no prior insurance experience required.

Please note: While No Insurance Experience is required, you must obtain P&C and Life License prior to employment. 

What you'll do:

  • Sell auto, home, life, and related insurance products using a consultative, needs-based approach.
  • Build and maintain a book of business through referrals, networking, and community engagement as part of your outside sales efforts.
  • Identify prospective customers using established lead methodologies and relationship-driven outreach.
  • Accurately document customer interactions and handle sensitive information with integrity and confidentiality.
  • Use insurance sales technology, relationship management tools, and multi-carrier platforms to deliver tailored insurance solutions.
  • Participate in training, coaching, and performance incentives to continuously improve sales results.

What We Offer:

  • $1,000 Professional Start Bonus
  • Unlimited commission and renewal income - potential for earnings growth over time.
  • Full-time employment with benefits from day one, including health insurance, generous 401(k) match, and paid time off.
  • Paid training and ongoing development.
  • Autonomy to embrace your entrepreneurial spirit and structure your time your way.
  • Flexible work structure (hybrid office, field, and remote based on what your day requires).
  • Supportive team culture with mentorship and long-term career paths.

Compensation Details:

  • The typical training salary is $51k-55k
  • Through a combination of base, bonuses, and uncapped commissions, typical total first year compensation ranges from $65k - $80k
  • Potential for top performers to earn over $100k in their first year
Qualifications

Preferred Experience

  • Previous employment in a sales role where you have successfully turned prospects into customers.
  • A state insurance license-or willingness to obtain prior to starting-in Property & Casualty, and Life.

Required Skills

  • Effective written and oral communication and presentation skills
  • Well-developed persuasion and negotiation skills
  • Great interpersonal skills and a proven ability to build relationships with prospective and existing customers
  • Effective time management and organizational skills
  • Ability to learn insurance coverage and underwriting guidelines
  • Familiarity with finding, building and growing leads and customer base

Employees may apply for a new role after completing 12 months of employment in their current position.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

In 2022, Comparion Insurance Agency was created to transition former Liberty Mutual exclusive agents to an agency that delivers a unique value proposition to carriers with over 2,000 agents in approximately 180 cities in 44 states. We offer customers 50 insurance companies with product breadth including auto, home, life, pet, renters, umbrella, jewelry and much more. We use our scale to deliver a first-rate customer experience through consultative insurance experts located in their communities.

Our Leadership team has over 200 years of cumulative insurance experience. At Comparion, we have a philosophy of staying close to our customers and agents, so sales leadership is located throughout the country in our larger storefronts. Comparion is owned and backed by Liberty Mutual Group, a Fortune 100 company, founded in 1912

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.  Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco
Employment Type: FULL_TIME