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Remote It Help Desk Jobs in Fresno, CA (NOW HIRING)

Bachelor's degree in preferably Computer Science, Information Technology, Computer Engineering, or ... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ...

Bachelor's degree preferably in Computer Science, Information Technology, Computer Engineering, or ... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ...

Intake Specialist (Remote)

Fresno, CA · Remote

$48K - $50K/yr

Your ability to resolve issues quickly and accurately will help build trust and drive a seamless ... Collecting information from pharmacies and patients * Matching appropriate nurses to patients

iOS Engineer -Remote

Fresno, CA · Remote

$166.68K - $191.40K/yr

You will work at the cutting edge of technology to design, develop, and maintain the Poe iOS app ... Build new user-facing features and help drive the Poe product roadmap * Create tools and ...

GCP Manager

Fresno, CA · On-site +1

Bachelor's degree in preferably Computer Science, Information Technology, Computer Engineering, or ... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ...

Bachelor's degree preferably in Computer Science, Information Technology, Computer Engineering, or ... We help clients innovate, enhance, and manage their data, AI, and analytics capabilities, ensuring ...

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Remote It Help Desk information

See Fresno, CA salary details

$12

$22

$33

How much do remote it help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote it help desk in Fresno, CA is $22.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Help Desk professional, and why are they important?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What are some common challenges faced by remote IT Help Desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What is a Remote IT Help Desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are the most commonly searched types of It Help Desk jobs in Fresno, CA? The most popular types of It Help Desk jobs in Fresno, CA are:
What are popular job titles related to Remote It Help Desk jobs in Fresno, CA? For Remote It Help Desk jobs in Fresno, CA, the most frequently searched job titles are:
What job categories do people searching Remote It Help Desk jobs in Fresno, CA look for? The top searched job categories for Remote It Help Desk jobs in Fresno, CA are:
What cities near Fresno, CA are hiring for Remote It Help Desk jobs? Cities near Fresno, CA with the most Remote It Help Desk job openings:
GCP Engineer

GCP Engineer

Deloitte

Fresno, CA • On-site, Remote

Other

Posted 6 days ago


Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

60th of 138 rated financial services


Job description

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced GCP Engineer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite and/or remote client service delivery.

Recruiting for this role ends on 06/30/2026.

Work you'll do

As a GCP Engineer on the AI & Data team, you will be responsible for...

  • Build, configure, and support GCP-based data lake and data platform environments, including integrations
  • Translate approved technical designs into implementation tasks, configurations, and deployment steps
  • Develop and support cloud-based data pipelines, platform components, and environment setup activities
  • Partner with delivery teams, architects, and stakeholders to support implementation, testing, and release readiness
  • Troubleshoot platform issues and support ongoing performance, stability, and operational needs

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The team

AI & Engineering leverages engineering capabilities to build, deploy, and operate sector-focused solutions across software, data, AI, network, and hybrid cloud infrastructure. The practice helps clients modernize technology and data platforms and apply engineering to mission-critical operations. Our AI & Data practice designs, develops, and operates data and AI platforms, products, insights, and services to help organizations scale their analytics and AI capabilities.

Qualifications

Required:

  • Bachelor's degree in preferably Computer Science, Information Technology, Computer Engineering, or equivalent experience
  • 5+ years of experience with Google Cloud Platform cloud services, configuration, or implementation
  • Experience building or supporting cloud-based data platforms, data lakes, or data engineering solutions in Google Cloud Platform
  • Experience developing or supporting data pipelines and platform integrations
  • Experience translating technical designs into implementation tasks and deployment steps
  • Limited immigration sponsorship may be available.
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred:

  • Experience in consulting, including experience serving healthcare industry clients

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $121,400 to $143,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced GCP Engineer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite and/or remote client service delivery.

Recruiting for this role ends on 06/30/2026.

Work you'll do

As a GCP Engineer on the AI & Data team, you will be responsible for...

  • Build, configure, and support GCP-based data lake and data platform environments, including integrations
  • Translate approved technical designs into implementation tasks, configurations, and deployment steps
  • Develop and support cloud-based data pipelines, platform components, and environment setup activities
  • Partner with delivery teams, architects, and stakeholders to support implementation, testing, and release readiness
  • Troubleshoot platform issues and support ongoing performance, stability, and operational needs

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The team

AI & Engineering leverages engineering capabilities to build, deploy, and operate sector-focused solutions across software, data, AI, network, and hybrid cloud infrastructure. The practice helps clients modernize technology and data platforms and apply engineering to mission-critical operations. Our AI & Data practice designs, develops, and operates data and AI platforms, products, insights, and services to help organizations scale their analytics and AI capabilities.

Qualifications

Required:

  • Bachelor's degree in preferably Computer Science, Information Technology, Computer Engineering, or equivalent experience
  • 5+ years of experience with Google Cloud Platform cloud services, configuration, or implementation
  • Experience building or supporting cloud-based data platforms, data lakes, or data engineering solutions in Google Cloud Platform
  • Experience developing or supporting data pipelines and platform integrations
  • Experience translating technical designs into implementation tasks and deployment steps
  • Limited immigration sponsorship may be available.
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred:

  • Experience in consulting, including experience serving healthcare industry clients

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $121,400 to $143,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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