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Remote It Help Desk Jobs in Decatur, IN (NOW HIRING)

... help define and build an IT sales channel strategy. This individual will work directly with ... Work Environment This position is 100% remote, allowing you to work from the comfort of your own ...

... or remote technical seminars. • Resolve software and related hardware issues for current ... You should have a core background in either QC Microbiology or Laboratory IT Systems, with ...

... information * Daily use of standard remote office technology, including a computer, phone, and ... Retirement Savings: 401(k) with company match to help you plan for the future * Time Off: Paid ...

... information * Daily use of standard remote office technology, including a computer, phone, and ... Retirement Savings: 401(k) with company match to help you plan for the future * Time Off: Paid ...

Dot Net Developer

Fort Wayne, IN · On-site +1

$47.50 - $63/hr

... sector IT support, consulting, project management and application services with contracts in the Federal, State and Municipal spaces. This a hybrid remote and on-site role. Compensation will be ...

Dot Net Developer

Fort Wayne, IN · On-site +1

$47.50 - $63/hr

... sector IT support, consulting, project management and application services with contracts in the Federal, State and Municipal spaces. This a hybrid remote and on-site role. Compensation will be ...

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Remote It Help Desk information

See Decatur, IN salary details

$12

$22

$32

How much do remote it help desk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote it help desk in Decatur, IN is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.05 per hour, depending on experience, location, and employer.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are some common challenges faced by remote IT Help Desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What are the key skills and qualifications needed to thrive as a Remote IT Help Desk professional, and why are they important?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What is a Remote IT Help Desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.
What are popular job titles related to Remote It Help Desk jobs in Decatur, IN? For Remote It Help Desk jobs in Decatur, IN, the most frequently searched job titles are:
What job categories do people searching Remote It Help Desk jobs in Decatur, IN look for? The top searched job categories for Remote It Help Desk jobs in Decatur, IN are:
What cities near Decatur, IN are hiring for Remote It Help Desk jobs? Cities near Decatur, IN with the most Remote It Help Desk job openings:
Infographic showing various Remote It Help Desk job openings in Decatur, IN as of July 2026, with employment types broken down into 77% Full Time, 18% Part Time, 2% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,460 per year, or $22.3 per hour.
Senior Sourcing Analyst, IT and AI Procurement

Senior Sourcing Analyst, IT and AI Procurement

Crowe LLP

Fort Wayne, IN • Remote

$63K - $130K/yr

Full-time

Posted 18 days ago


Job description

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The Senior Sourcing Analyst partners closely with the Assistant Director Procurement and business stakeholders to support strategic sourcing, contracting, vendor management, and procurement initiatives. This role is responsible for supporting sourcing strategy development, RFx events, contract negotiations, spend analysis, vendor management, cost savings, and project execution of vendor contracts.

This role will support sourcing projects from intake through contract execution and collaborate with Legal, Finance, Technology, and stakeholders to achieve objectives. This role is heavily focused on Software procurement in a Professional Services environment.

This position is expected to independently lead smaller sourcing initiatives while supporting larger strategic projects led by procurement leadership.

Responsibilities:

  • Support sourcing projects, strategies, contract execution.

  • Conduct spend/usage analyses, market research, and supplier landscape to identify cost savings, risk mitigation, and value creation opportunities.

  • Partner with stakeholders to define business requirements, develop RFx's, and evaluate vendor proposals

  • Support negotiation strategies for vendor agreements, statements of work (SOWs), software licensing agreements, and other commercial contracts.

  • Collaborate with Legal, Finance, Security, and stakeholders throughout the contract review and execution process

  • Identify opportunities for demand management and operational efficiencies

  • Lead project planning, stakeholder communications, and status reporting

  • Deliver presentations, recommendations, to stakeholders and leadership

#LI-SAW #LI-Remote

Qualifications:

  • 3 to 5+ years of experience in Strategic Sourcing, Procurement, Category Management, Supply Chain with a focus on technology spend required

  • Bachelors degree in Supply Chain Management, Business, Finance, IT, Mathematics, other related field required

  • Sourcing and vendor contracting for software, SaaS, cloud services, AI solutions, technology consulting, telecommunications, and other IT-related categories.

  • Knowledge of AI technologies and AI service providers such as ChatGPT, Claude, Microsoft Copilot

  • Experience utilizing AI tools such as ChatGPT, Claude, Microsoft Copilot

  • Experience reviewing, negotiating contracts in partnership with Legal teams

  • Previous experience in a professional services or public accounting environment is a plus

  • Advanced Microsoft Excel skills

  • Excellent verbal, written, presentation, and stakeholder management skills

  • Experience with contract lifecycle management (Icertis, other)

  • Proficiency in Microsoft PowerPoint, Microsoft 365 applications

  • Project Management skills

  • Professional certifications such as CPSM, CIPS, CPM, PMP, CPIM, Six Sigma

This is a Remote role with a preference for candidates in Eastern and Central time zones.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The application deadline for this role is 07/31/2026.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $63,800.00 - $130,600.00 per year.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.
Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role's responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation


Crowe logo

About Crowe

Sourced by ZipRecruiter

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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