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Remote It Analyst Jobs in Indiana (NOW HIRING)

Collabera

IT Business Analyst - Senior

Columbus, IN · Remote

$80K - $107K/yr

Job Title: IT Business Analyst - Senior Location: Columbus, IN, 47201 Duration: 6+ months ... Work on global projects with remote (offsite) project teams. Conduct IT milestone reviews on ...

Circle

Staff IT Engineer

Boston, IN · Remote

$140K - $185K/yr

... cause analysis * Use data and metrics to improve KPIs, identify automation opportunities, and ... Remote

Circle

$140K - $185K/yr

... cause analysis * Use data and metrics to improve KPIs, identify automation opportunities, and ... Remote

Circle

$140K - $185K/yr

... cause analysis * Use data and metrics to improve KPIs, identify automation opportunities, and ... Remote

Circle

$140K - $185K/yr

... cause analysis * Use data and metrics to improve KPIs, identify automation opportunities, and ... Remote

Circle

Staff IT Engineer

Miami, IN · Remote

$140K - $185K/yr

... cause analysis * Use data and metrics to improve KPIs, identify automation opportunities, and ... Remote

Circle

Staff IT Engineer

Austin, IN · Remote

$140K - $185K/yr

... cause analysis * Use data and metrics to improve KPIs, identify automation opportunities, and ... Remote

Circle

$140K - $185K/yr

... cause analysis * Use data and metrics to improve KPIs, identify automation opportunities, and ... Remote

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Remote It Analyst information

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$13

$37

$67

How much do remote it analyst jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote it analyst in Indiana is $37.66, according to ZipRecruiter salary data. Most workers in this role earn between $24.79 and $48.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Analyst, and why are they important?

To thrive as a Remote IT Analyst, you need a solid understanding of computer systems, networks, troubleshooting, and typically a degree in information technology or a related field. Familiarity with remote desktop tools, ticketing systems, cybersecurity protocols, and certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Strong problem-solving skills, effective communication, and self-motivation are crucial for remote collaboration and resolving issues efficiently. These skills and qualities ensure reliable technical support, minimize downtime, and enable seamless operations in distributed work environments.

How does a Remote IT Analyst typically collaborate with on-site teams to resolve technical issues?

Remote IT Analysts often use a combination of communication tools like video conferencing, instant messaging, and ticketing systems to work closely with on-site teams. They troubleshoot issues by remotely accessing users’ systems and may guide on-site staff through hands-on tasks when necessary. Effective collaboration requires clear communication, timely updates, and strong documentation skills to ensure that solutions are implemented smoothly and that all parties are informed of progress. Building trust and maintaining regular contact with on-site colleagues are key to overcoming the challenges of remote collaboration.

What does a Remote IT Analyst do?

A Remote IT Analyst is responsible for monitoring, maintaining, and troubleshooting an organization's computer systems and networks from a remote location. They provide technical support to users, resolve hardware and software issues, and help ensure the security and efficiency of IT operations. Their duties often include responding to support tickets, installing updates, and assisting with cloud-based services, all while working off-site. Effective communication, problem-solving, and technical expertise are essential for this role.

What is the difference between Remote It Analyst vs Remote Network Technician?

AspectRemote It AnalystRemote Network Technician
Required CertificationsCompTIA A+, Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, CCNP (optional)
Work EnvironmentOffice-based or remote, focusing on analysis and supportPrimarily remote, focusing on network troubleshooting and maintenance
Industry UsageIT support, consulting, help desk rolesNetwork infrastructure, telecommunications, enterprise networks
Common Search/ComparisonYesYes

Remote It Analysts focus on analyzing, supporting, and troubleshooting IT systems, often working with software and hardware issues. Remote Network Technicians specialize in maintaining and troubleshooting network infrastructure. While both roles require networking certifications and can be remote, their core responsibilities differ, with analysts focusing on overall IT support and technicians on network-specific tasks.

What are the most commonly searched types of It Analyst jobs in Indiana? The most popular types of It Analyst jobs in Indiana are:
What are popular job titles related to Remote It Analyst jobs in Indiana? For Remote It Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote It Analyst jobs in Indiana look for? The top searched job categories for Remote It Analyst jobs in Indiana are:
What cities in Indiana are hiring for Remote It Analyst jobs? Cities in Indiana with the most Remote It Analyst job openings:
Remote It Analyst jobs near you
Infographic showing various Remote It Analyst job openings in Indiana as of May 2026, with employment types broken down into 67% Full Time, 11% Part Time, 11% Temporary, and 11% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $78,336 per year, or $37.7 per hour.
IT Service Desk Analyst

IT Service Desk Analyst

The Heritage Group

Indianapolis, IN • Remote

Full-time

Posted 9 days ago

Job description

About The Heritage Group

The Heritage Group is a fourth-generation, family-owned business focused on construction and materials, environmental services and specialty chemicals. Over the last 90+ years, the Heritage portfolio has grown to include more than 50 companies that employ more than 6,000 people. What unites this diverse group of businesses and individuals is our commitment to create a safer, more enriching, and sustainable world by harnessing the power of family.


The Heritage Group IT Helpdesk provides computer support to all the core business units. This includes hardware and software issues, connectivity problems, wireless/mobile issues, printing and functionality questions. The IT Service Desk Analyst support is provided remotely via our Bomgar Remote Assistance and over the phone. Customer service, attention to detail, and first call resolution are top priorities at Tier I with escalation to Tier II as necessary.

*This role is hybrid, based at our Indianapolis, IN office location. Qualified candidates must currently reside in the Indianapolis, IN area*
Essential Functions

  • Supports end users via phone and remote support tools.
  • Supports Microsoft O365 application issues.
  • Supports Microsoft Windows 10 on HP Desktops / Laptops
  • Documents all work done through ServiceNow Ticketing platform
  • Supports wireless connectivity for laptops and mobile devices.
  • Remote support using Bomgar Remote Desktop
  • Support remote connectivity via Cisco VPN client software.
  • Effectively manages time to make sure calls are responded to in timely manner.
  • Escalates calls to appropriate next tier support groups when necessary.
  • Attention to detail in all aspects of handling customer calls.
  • Participates in rotational after-hours support.
  • Image computers and prepares them for the end user deployment as needed.
  • Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company's core values, competencies, and skills.

Experience Qualifications

  • Required 1+ years of experience in IT support

Skills and Abilities

  • Knowledge of ServiceNow a plus
  • Knowledge of Bomgar Remote Support a plus
  • Excellent verbal and written communication skills.
  • Proven troubleshooting skills for both computer hardware and software.
  • Ability to work in a self-sufficient and independent manner.
  • Ability to handle multiple assignments including daily tasks and projects.


Licenses and Certifications

  • CompTIA certifications Upon Hire Preferred or
  • Microsoft Certifications Upon Hire Preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#TheHeritageGroup

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