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Remote Isp Jobs in Ohio (NOW HIRING)

TEKsystems

Remote IP Network Engineer I

Columbus, OH · Remote

$35 - $42/hr

... ISP, or carrier Ethernet environments * Foundational understanding of IP networking concepts and ... remote position. Application Deadline This position is anticipated to close on Aug 31, 2026. About ...

All JobsIsp JobsRemote Isp JobsRemote Isp Jobs in Ohio

Remote Isp information

What is a remote ISP?

A Remote ISP (Internet Service Provider) is a company or service that provides internet connectivity to users in remote or hard-to-reach areas, often using satellite, wireless, or other specialized technologies. These ISPs enable individuals and businesses in rural or underserved locations to access the internet where traditional wired connections like DSL, cable, or fiber are unavailable. Remote ISPs play a crucial role in bridging the digital divide and supporting connectivity for remote work, education, healthcare, and communication.

What are the key skills and qualifications needed to thrive as a remote ISP support specialist?

To excel as a Remote ISP Support Specialist, you need a strong understanding of networking fundamentals, troubleshooting skills, and typically a background in information technology or related certifications like CompTIA Network+. Familiarity with support ticketing systems, remote diagnostic tools, and network monitoring software is essential. Excellent communication, patience, and problem-solving abilities are crucial for effectively assisting customers and resolving technical issues remotely. These skills ensure prompt, reliable support, leading to high customer satisfaction and efficient network operations.

What are some common challenges faced by remote ISP support specialists, and how can they overcome them?

Remote ISP Support Specialists often encounter challenges such as troubleshooting connectivity issues without on-site access, managing a high volume of support tickets, and communicating complex technical solutions to non-technical customers. To overcome these, it's important to develop strong diagnostic skills using remote tools, maintain clear and empathetic communication, and stay organized to prioritize and resolve issues efficiently. Collaborating closely with network engineers and other support teams also helps in escalating and resolving more complex problems effectively.

What is the difference between Remote Isp vs Remote Network Technician?

AspectRemote IspRemote Network Technician
Required CredentialsNetworking certifications (e.g., CCNA, CompTIA Network+)Networking certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentInternet service providers, remote support, customer serviceTelecommunications companies, remote troubleshooting, technical support
Employer & Industry UsageTelecom, internet service providers, remote support firmsTelecom, IT services, network maintenance
Common Search & Comparison IntentUnderstanding roles in internet service provisioningTechnical troubleshooting and network maintenance roles

Remote Isp and Remote Network Technician roles share similar certifications and work environments, often within telecom or internet service providers. However, Remote Isp focuses more on internet provisioning and customer support, while Remote Network Technicians handle troubleshooting and maintaining network infrastructure. Both roles require networking certifications and are integral to network operations, but they serve different functions within the industry.

What are the most commonly searched types of Isp jobs in Ohio?

The most popular types of Isp jobs in Ohio are:

What are popular job titles related to Remote Isp jobs in Ohio?

For Remote Isp jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Isp jobs in Ohio look for?

The top searched job categories for Remote Isp jobs in Ohio are:

What cities in Ohio are hiring for Remote Isp jobs?

Cities in Ohio with the most Remote Isp job openings:

Remote Isp jobs near you

REMOTE SUPPORT PROGRAM MANAGER

Choices in Community Living

Dayton, OH • Remote

Full-time

Posted 7 days ago

Job description

JOB SUMMARY:

The Remote Supports Program Manager, under the guidance of the Program Director, oversees the delivery of remote services and support for individuals in a residential setting. This role ensures program quality, compliance, and the development of Remote Support Professionals (RSPs).

RESPONSIBILITIES AND MAJOR DUTIES:

Client Services & Program Implementation:

  • Deliver high-quality remote support services (RSS) as assigned.
  • Manage all aspects of service implementation in accordance with Individual Service Plans (ISPs), ensuring compliance with Ohio Department of Developmental Disabilities (ODDD) regulations.
  • Creation/ updating individual hardware and software plans.
  • Coordinate and utilize various resources to meet client needs, reflecting them in the ISP.
  • Schedule staffing for open shifts and provide direct coverage when needed.
  • Maintain confidentiality and update sensitive information as required.

Staff & Program Management:

  • Provide supervision, support, and training for RSPs.
  • Conduct staff meetings, oversee documentation, and ensure compliance with agency policies.
  • Maintain and update program documentation, including training materials
  • Oversee Quality Assurance (QA), audits, and program reviews while managing reporting and documentation processes.

Client Support & Home Management:

  • Build and maintain strong relationships with clients, SSA staff, coworkers, and other stakeholders as appropriate.

Administrative & Fiscal Responsibilities:

  • Supervise and document employee performance, ensuring compliance with agency standards.
  • Serve as the primary point of contact for staff or client concerns, escalating issues as needed.
  • Coordinate installation and troubleshooting of remote equipment.

Availability & Compliance:

  • Respond to emails and phone calls promptly, including after-hours availability as required.
  • Work approximately 30 RSP third –shift hours per week.
  • Ensure compliance with agency personnel policies, operational procedures, and regulatory standards.
  • Adapt to evolving duties and responsibilities as assigned.

POSITION QUALIFICATIONS:

Education:

  • High school diploma or GED equivalent required.
  • Background in technology preferred.
  • Strong reading, writing, and oral communication skills.
  • Basic math skills and computer literacy.

Experience:

  • Background in social services, healthcare, technology or management preferred.

Physical Requirements:

  • Ability to engage in physical activities such as lifting (minimum of 30 lbs.), standing, walking, bending, and reaching.

Other Requirements:

  • Valid driver's license with an insured and good driving record (4 points or less).
  • Some travel to satellite offices and residential sites.

Apply