Associate Account Director
OR · On-site +1
To support remote work conditions, AudioEye provides each employee a one-time stipend of $300 We ... All AudioEye recruiting email communications will always come from the @greenhouse.io domain or ...
Associate Account Director
OR · On-site +1
To support remote work conditions, AudioEye provides each employee a one-time stipend of $300 We ... All AudioEye recruiting email communications will always come from the @greenhouse.io domain or ...
Remote Io information
What is a remote Io?
A Remote Io job typically involves working with Internet of Things (IoT) devices, networks, and data from a remote location. Professionals in this role may develop, monitor, or manage IoT systems, ensuring connectivity, security, and functionality. Common tasks include configuring IoT sensors, analyzing data, troubleshooting device issues, and integrating IoT solutions with cloud platforms. These jobs can be found in industries like smart homes, healthcare, agriculture, and industrial automation. Remote Io professionals often require skills in networking, programming, cybersecurity, and cloud computing.
What are the typical daily responsibilities of a remote Io?
As a Remote IoT Specialist, your day may include monitoring and maintaining connected devices, developing or updating IoT software, analyzing data from sensors, and troubleshooting connectivity issues. You are often responsible for collaborating virtually with cross-functional teams to design new solutions, ensure proper device integration, and uphold security standards. Regular communication using project management and remote collaboration tools is common. By managing device lifecycles and addressing challenges proactively, Remote IoT Specialists play a vital role in optimizing smart systems for both security and functionality.
What are the key skills and qualifications needed to thrive in the remote Io position, and why are they important?
To thrive as a Remote IoT (Internet of Things) Specialist, you need a solid understanding of IoT architecture, networking, cloud platforms, and programming skills, typically backed by a relevant degree or certifications like CompTIA IoT+ or Cisco IoT certifications. Familiarity with IoT frameworks (such as AWS IoT or Azure IoT Hub), wireless communication protocols, and device management tools is essential. Strong problem-solving abilities, independent time management, and proactive communication are critical soft skills for success in a remote setting. These skills ensure reliable deployment, troubleshooting, and security of connected devices while maintaining effective virtual collaboration and project delivery.
What are popular job titles related to Remote Io jobs in Oregon?
For Remote Io jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Io jobs in Oregon look for?
The top searched job categories for Remote Io jobs in Oregon are:
What cities in Oregon are hiring for Remote Io jobs?
Cities in Oregon with the most Remote Io job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Job description
About the Team
At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regardless of ability, can experience the web without limitations.
We are a team of passionate problem-solvers who are driven by purpose and impact. Every challenge we tackle moves us closer to a future where creating accessible experiences is the standard. If you're looking for meaningful work where you can drive real change, influence how people with disabilities experience the internet, and be part of a mission that matters, AudioEye is the place for you.
About the Role
The Associate Account Director, Tier 3 focuses on customer engagement and renewal health across SMB accounts, identifying and surfacing growth opportunities at scale. The role carries GRR and NRR targets and partners closely with a Customer Success Specialist on account health, onboarding, product adoption, usage, and renewals. Given the SMB volume and account overlap with CSS, strong organization and capacity management are essential.
How you'll Contribute:
- Own GRR and NRR goals for an assigned high-volume set of existing SMB accounts
- Manage a high-volume expansion pipeline across current and upcoming quarters, ensuring accurate forecasting and documentation CRM as deals progress to closed won
- Handle discussions with clients who have exceeded contract limits and negotiate a new contract to better suit the client's needs
- Meet regularly with CSS to review account health, loss risks, and expansion opportunities, sharing insights and best practices to strengthen their ability to spot and flag growth potential
- Engage customers in renewal and growth conversations, surfacing and acting on expansion opportunities as they arise
- Prioritize and triage a large account portfolio, flexing into CSS-adjacent work when capacity allows, applying judgment on where to invest time for the highest-value outcomes
- Partner with leadership on renewal opportunities with a growth component and broader SMB growth strategy
- Work cross-functionally with Product, Sales, Service Delivery, and Customer Experience to support execution of sold solutions
- Surface feedback and escalate blockers or trends impacting growth across the SMB customer base
- Stay current on product updates, competitive positioning, and industry trends to effectively position solutions
Who you are:
- 1-3+ years of experience in SMB account management, expansion sales, or account management within a SaaS or B2B environment
- Track record of identifying, leading, and closing renewals, upsell and cross-sell opportunities with existing customers, ideally at higher volume/velocity
- Highly organized, able to manage a large account portfolio and shift between AD and CSS-adjacent tasks as capacity requires
- Skilled at working cross-functionally and collaboratively in a team-based account model
- Strong communicator, comfortable leading concise, efficient sales conversations
- Confident in managing a high-volume pipeline, forecasting accurately, and maintaining CRM hygiene
- Analytical and data-driven, with the ability to spot trends and surface actionable insights
- Comfortable navigating renewal conversations that include growth components
- Bonus: Experience in digital accessibility, compliance, or adjacent SaaS markets
Our Values:
- Relentlessly Prioritize the Customer
- Own Outcomes
- Be Straightforward
- Act Now & Iterate
- Grit
- Decide with Data
- Hire and Develop A Players
- Be Coachable
- Organize and Plan
- Expect and Embrace Change
Benefits and Perks:
- Work with a talented but humble team
- Competitive compensation and equity
- Weekly paid family meal
- 401k, medical, dental, and vision insurance
- Flexible PTO Policy
- 15.5 company-paid holidays including Juneteenth, MLK Day and a 1-week company shut down
- To support remote work conditions, AudioEye provides each employee a one-time stipend of $300
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All AudioEye recruiting email communications will always come from the @greenhouse.io domain or audioeye.com. Any outreach claiming to be from AudioEye via other sources should be ignored.
Equal Opportunity Employer: We embrace equal employment opportunity. AudioEye is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We welcome and encourage applications from candidates of all backgrounds, abilities, and seek to ensure that all candidates have the opportunity to showcase their skills and qualifications during the hiring process. Please email accommodations@audioeye.com if you require an accommodation.
Notice to Staffing Agencies: It is our policy that any and all contact with third party staffing vendors come through our Talent Acquisition department directly. We have established a preferred network of staffing partners that we engage with if and when we deem necessary. We ask that staffing agencies refrain from contacting our executives, hiring managers, or employees directly. Unsolicited resumes and inquiries will not be considered or responded to. Thank you for your understanding and cooperation.
About audioeye
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Tucson, AZ, US
Year founded
2005