CX Engineer
Utica, NY · On-site +1
Collect and analyze customer functions' performance and delivery data, taking action regarding ... Analyzing the order entry process and recommend automation solutions * Measure and help to improve ...
CX Engineer
Utica, NY · On-site +1
Collect and analyze customer functions' performance and delivery data, taking action regarding ... Analyzing the order entry process and recommend automation solutions * Measure and help to improve ...
Remote Invoice Data Entry information
See Utica, NY salary details
$11.30 - $12.90
1% of jobs
$12.90 - $14.51
5% of jobs
$14.51 - $16.12
13% of jobs
$16.65 is the 25th percentile. Wages below this are outliers.
$16.12 - $17.73
19% of jobs
The median wage is $18.80 / hr.
$17.73 - $19.33
19% of jobs
$19.33 - $20.94
15% of jobs
$21.66 is the 75th percentile. Wages above this are outliers.
$20.94 - $22.55
9% of jobs
$22.55 - $24.16
8% of jobs
$24.16 - $25.76
6% of jobs
$25.76 - $27.37
3% of jobs
$27.37 - $28.98
2% of jobs
$11
$19
$28
How much do remote invoice data entry jobs pay per hour?
As of Aug 29, 2026, the average hourly pay for remote invoice data entry in Utica, NY is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.36 per hour, depending on experience, location, and employer.
What is a remote invoice data entry?
A Remote Invoice Data Entry job involves entering and managing invoice information into digital systems or databases from a remote location, such as your home. Workers in this role review invoices for accuracy, input billing details, and may also help reconcile discrepancies or communicate with vendors and clients. The position typically requires attention to detail, organizational skills, and familiarity with accounting or data entry software. Remote invoice data entry jobs are popular for their flexibility and the ability to work from anywhere with an internet connection.
What are the key skills and qualifications needed to thrive as a remote invoice data entry specialist?
To thrive as a Remote Invoice Data Entry specialist, strong attention to detail, fast and accurate typing skills, and basic financial knowledge are essential, often supported by a high school diploma or equivalent. Familiarity with accounting software such as QuickBooks, Microsoft Excel, and online invoicing platforms is typically required. Organizational skills, time management, and the ability to work independently are standout soft skills in this role. These skills and qualities ensure data accuracy, timely invoice processing, and efficient remote workflow management.
What are some common challenges faced in a remote invoice data entry role, and how can they be managed?
Remote invoice data entry professionals often face challenges such as maintaining accuracy with large volumes of data, managing time effectively without direct supervision, and ensuring data security when handling sensitive financial information. To overcome these, it’s important to develop strong attention to detail, use productivity tools to track tasks and deadlines, and follow company protocols for secure access and storage of documents. Regular communication with team members and supervisors also helps ensure alignment and quickly resolve any discrepancies.
What is the difference between Remote Invoice Data Entry vs Remote Accounts Payable Clerk?
| Aspect | Remote Invoice Data Entry | Remote Accounts Payable Clerk |
|---|---|---|
| Credentials | Basic data entry skills, familiarity with invoicing software | Additional accounting knowledge, possibly some certification in bookkeeping |
| Work Environment | Primarily computer-based, focused on data input | Computer-based, may involve communication with vendors and finance teams |
| Industry Usage | Common in finance, administrative, and accounting sectors | Used in finance, accounting, and corporate finance departments |
| Search & Comparison Intent | Looking for entry-level invoicing roles | Seeking roles with broader accounting responsibilities |
Remote Invoice Data Entry involves inputting invoice information into systems, requiring basic data skills. Remote Accounts Payable Clerk handles invoice processing along with additional accounting tasks, often needing more financial knowledge. Both roles are computer-based and common in finance sectors, but the Accounts Payable Clerk role typically involves broader responsibilities and some accounting expertise.
What are popular job titles related to Remote Invoice Data Entry jobs in Utica, NY?
For Remote Invoice Data Entry jobs in Utica, NY, the most frequently searched job titles are:
What job categories do people searching Remote Invoice Data Entry jobs in Utica, NY look for?
The top searched job categories for Remote Invoice Data Entry jobs in Utica, NY are:
What cities near Utica, NY are hiring for Remote Invoice Data Entry jobs?
Cities near Utica, NY with the most Remote Invoice Data Entry job openings:
Full-time
Re-posted 6 days ago
Job description
Position Summary:
The Customer Experience Engineer will partner with the leaders of the technology and contact center business units to deliver customer-facing value. This candidate will leverage interpersonal and cross-functional skills, product expertise and various technologies to ensure back-end technologies and processes validate and optimize our internal and external customers' front-end needs and overall experience.
The ideal candidate has a history of success in collaborating with internal stakeholders, using data-driven insights to influence decisions and developing permanent process-driven solutions. This person will be focused on measuring and managing the department to service metrics and supporting inquiries from both external and internal customers.
This is a hybrid role that will report to the Technology Business Unit Lead and will require both onsite and remote work. The CX Engineer acts as a key interface that is focused on maintaining a service culture and delivering customer operational excellence.
Job Requirements and Responsibilities:
• Provide backup support for other 3rd party tools utilized within the organization.
Project initiation and execution:
• Manages and monitors relationships with and between key stakeholders; clarifies mutual needs and commitments through the consultation and consideration of impacts. Seeks to push through existing paradigms to create innovative solutions.
• Service Transition - ensures operational readiness by reviewing and approving documented handover procedures, instructions and other collateral for all projects to ensure day-one operational excellence for new/modified services
Skills and Competencies:
Education and Experience:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.
The Customer Experience Engineer will partner with the leaders of the technology and contact center business units to deliver customer-facing value. This candidate will leverage interpersonal and cross-functional skills, product expertise and various technologies to ensure back-end technologies and processes validate and optimize our internal and external customers' front-end needs and overall experience.
The ideal candidate has a history of success in collaborating with internal stakeholders, using data-driven insights to influence decisions and developing permanent process-driven solutions. This person will be focused on measuring and managing the department to service metrics and supporting inquiries from both external and internal customers.
This is a hybrid role that will report to the Technology Business Unit Lead and will require both onsite and remote work. The CX Engineer acts as a key interface that is focused on maintaining a service culture and delivering customer operational excellence.
Job Requirements and Responsibilities:
- Provides relevant performance scorecard reporting KPIs / Performance Metrics aligned to Business Unit needs.
- Assist with and advocate for the design and rollout of new support channels and service offerings
- Create support workflows and make suggestions to improve efficiency and effectiveness
- Evaluate 3rd party solutions, drive implementations and support process optimization
- Collect and analyze customer functions' performance and delivery data, taking action regarding responses, and reporting to the organization.
• Provide backup support for other 3rd party tools utilized within the organization.
- Analyzing the order entry process and recommend automation solutions
- Measure and help to improve overall customer experience levels
- Keep up with industry best practices, trends, and standards
Project initiation and execution:
• Manages and monitors relationships with and between key stakeholders; clarifies mutual needs and commitments through the consultation and consideration of impacts. Seeks to push through existing paradigms to create innovative solutions.
• Service Transition - ensures operational readiness by reviewing and approving documented handover procedures, instructions and other collateral for all projects to ensure day-one operational excellence for new/modified services
- Perform other duties as assigned
Skills and Competencies:
- Excellent organizational skills and attention to detail.
- Ability to work independently with little supervision.
- Strong interpersonal, analytical, and problem-solving skills.
- Ability to clearly communicate operation and/or staffing concerns to management with clear solution-driven recommendations.
- In-depth understanding in Call Center operations including technologies and data management.
- Demonstrated Project Management experience.
- Ability to manage program budgets, create meaningful projections, and presents them to strategic decision makers.
- Strong verbal and written communication skills.
- Excellent time management skills with a proven ability to meet deadlines.
Education and Experience:
- BA/BS degree in Business Administration, MIS or relevant field preferred but not required
- 10+ years of total experience
- 5+ years of experience with CRM administration/support and contact center software operations solutions
- 3+ years of project management work including but not limited to discovery, gathering business requirements, interfacing with IT and other functions, planning, implementing and supporting new solutions
- Preferred experience with the NICE or Five9 contact center product suite, but not required
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.