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Remote Intake Assessment Jobs in Naperville, IL (NOW HIRING)

EPL Claims Temp

Chicago, IL · Remote

$40 - $50/hr

Employment Practices Liability (EPL) Claims Adjuster Remote $40-$50/hr We are seeking an ... Manage a full caseload of Employment Practices Liability (EPL) claims from initial intake through ...

About the Role This position will be remote and reporting to a Manager in the US and will be ... Develop and document procurement policies, SOPs, and intake workflows to create consistent ...

About the Role This position will be remote and reporting to a Manager in the US and will be ... Develop and document procurement policies, SOPs, and intake workflows to create consistent ...

* Preferred Candidate location is Chicagoland, open to potential remote options* Purpose and Scope ... value assessments and related compliance documentation. · Support compliance auditing and ...

* Preferred Candidate location is Chicagoland, open to potential remote options* Purpose and Scope ... value assessments and related compliance documentation. · Support compliance auditing and ...

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Remote Intake Assessment information

See Naperville, IL salary details

$31K

$44.3K

$83.4K

How much do remote intake assessment jobs pay per year?

As of Jul 28, 2026, the average yearly pay for remote intake assessment in Naperville, IL is $44,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $42,900.00 per year, depending on experience, location, and employer.

What is a Remote Intake Assessment?

A Remote Intake Assessment is an initial evaluation conducted virtually, often by phone or video call, to gather key information about a client or patient. This process is commonly used in healthcare, counseling, or social services to determine the needs, background, and appropriate next steps for individuals seeking assistance. It allows organizations to efficiently screen and triage clients before providing further services, all without requiring in-person meetings. Remote Intake Assessments are especially valuable for improving accessibility and reducing wait times.

What is the difference between Remote Intake Assessment vs Remote Patient Coordinator?

AspectRemote Intake AssessmentRemote Patient Coordinator
CredentialsTypically requires healthcare-related certifications or trainingUsually requires healthcare administration or customer service experience
Work EnvironmentConducted remotely, often via phone or video callsRemote, managing patient scheduling and communication
Employer & IndustryHealthcare providers, telehealth companiesHospitals, clinics, telehealth services
Search & Comparison IntentUnderstanding initial patient assessment rolesManaging patient flow and communication

Remote Intake Assessments focus on evaluating patient needs remotely, often requiring healthcare certifications. Remote Patient Coordinators handle scheduling and communication, with a broader administrative role. Both roles are remote and healthcare-related but differ in responsibilities and credentials.

What are some common challenges faced by professionals in Remote Intake Assessment roles, and how can they be addressed?

Professionals in Remote Intake Assessment roles often encounter challenges such as establishing rapport with clients virtually, managing technology issues, and ensuring thorough data collection without face-to-face interaction. To address these, it’s important to use clear communication techniques, maintain a reliable internet connection, and leverage digital tools for documentation. Regular collaboration with team members and ongoing training in tele-assessment best practices can also help maintain high-quality service and client engagement.

What are the key skills and qualifications needed to thrive as a Remote Intake Assessment Specialist, and why are they important?

To excel as a Remote Intake Assessment Specialist, you need strong assessment, interviewing, and documentation skills, often supported by a background in social work, counseling, or healthcare. Familiarity with telehealth platforms, electronic case management systems, and secure data handling is typically required. Outstanding interpersonal communication, empathy, and active listening help build rapport and accurately understand client needs. These competencies ensure accurate assessments, effective client engagement, and compliance with privacy regulations in a remote environment.
What are popular job titles related to Remote Intake Assessment jobs in Naperville, IL? For Remote Intake Assessment jobs in Naperville, IL, the most frequently searched job titles are:
What job categories do people searching Remote Intake Assessment jobs in Naperville, IL look for? The top searched job categories for Remote Intake Assessment jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Remote Intake Assessment jobs? Cities near Naperville, IL with the most Remote Intake Assessment job openings:
Infographic showing various Remote Intake Assessment job openings in Naperville, IL as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,330 per year, or $21.3 per hour.

Law Firm Intake Sales Specialist

January Family Law, LLC

Chicago, IL • Remote

$65K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Do you love connecting with people, building relationships, and helping them find the support they need, even in their most difficult moments? Maybe you've been through a divorce or a family law matter yourself and know firsthand how much it matters to feel heard from the very first phone call.


January Family Law, LLC is a growing family law boutique firm seeking a driven, empathetic, and experienced sales professional to serve as our Intake Sales Specialist. This is not a traditional administrative role — it is a high-impact, revenue-generating position for someone who thrives in a consultative sales environment and understands the nuance of connecting with people during emotionally sensitive moments.


You will be the first voice prospective clients hear and a key driver of our firm's growth. If you lead with empathy, own a pipeline, and know how to convert leads into signed clients, we want to hear from you.

Compensation:

$65,000 base salary + excellent bonus potential


Responsibilities:

Sales & Lead Conversion

  • Own the full intake sales cycle — from first contact to signed engagement
  • Respond to inbound leads via phone, email, and web within established SLA windows; maintain urgency and professionalism at every touchpoint
  • Conduct structured intake consultations to assess legal needs, determine case eligibility, and confidently guide prospective clients through service offerings, pricing, and next steps
  • Execute outbound follow-up strategies on warm leads, cold prospects, and lapsed inquiries to maximize conversion rates
  • Meet and exceed monthly conversion targets and KPIs

Pipeline & CRM Management

  • Maintain accurate, real-time records in the CRM (Smokeball); own pipeline hygiene and lead progression from inquiry to close
  • Build and run automated follow-up workflows to reduce lead drop-off
  • Produce weekly performance reports tracking lead volume, conversion rates, pipeline value, and trends — with actionable recommendations to improve outcomes

Referral Program Development

  • Proactively build and grow a structured referral network with professionals in legal, therapy/counseling, financial services, and other adjacent fields
  • Cultivate relationships with former and current clients to generate organic referrals
  • Partner with marketing to develop outbound sales strategies, co-marketing opportunities, and firm partnership pipelines

Scheduling & Client Experience

  • Coordinate and manage attorney consultation calendars to maximize capacity and minimize no-shows
  • Serve as a seamless handoff point between intake and the legal team, ensuring thorough documentation and warm transitions
  • Champion a client experience that makes every prospective client feel heard, respected, and confident in choosing our firm

Operational Collaboration

  • Work cross-functionally with attorneys, marketing, and operations to continuously refine intake processes and improve client conversion
  • Identify and implement software or automation opportunities to optimize the intake workflow
  • Support operational tasks as needed (email drafting, spreadsheet reporting, scheduling coordination)

Qualifications:

Experience & Background

  • 3–5+ years of proven sales experience, preferably in professional services, legal, healthcare, or a high-trust consultative sales environment
  • Demonstrated track record of meeting or exceeding sales quotas and converting leads in a consultative setting
  • Experience managing a CRM and owning a sales pipeline end-to-end
  • Background in the legal industry or legal intake is a strong asset
  • Familiarity with Smokeball, Clio, or similar legal practice management software preferred

Skills & Competencies

  • Consultative, empathy-driven sales approach — you can close without being pushy
  • High emotional intelligence; comfortable navigating sensitive conversations with people in distress
  • Strong communicator — articulate, professional, and personable in all formats (phone, email, video)
  • Self-motivated, target-driven, and highly organized with the ability to manage high-volume outreach independently
  • Tech-savvy with proficiency in CRM tools, MS Office, and Google Suite; ability to identify and implement automation opportunities
  • Comfortable with both warm lead follow-up and cold outreach/networking

Education

  • Bachelor's degree preferred (Business, Communications, or related field)
  • High school diploma or GED required; relevant experience may substitute for degree

Other Requirements

  • Must reside in Illinois
  • Ability to work in the office in Chicago on occasion; role is primarily remote

About Company

We are a small, remote-first family law firm dedicated to providing excellent legal services to individuals navigating one of the most difficult chapters of their lives. Our team is tight-knit, driven, and deeply committed to the people we serve. We're growing. We want the right person to grow with us.