ZipRecruiter

Log In

2

Remote Intake Analyst Jobs in Chicago, IL (NOW HIRING)

CIP PC.

Senior Business Immigration Paralegal

Chicago, IL · On-site +1

$50K - $90K/yr

With a highly skilled remote-first team based across the United States, we are experiencing strong ... Ensure effective document intake: i.e., review documents for validity and sufficiently analyze ...

CIP PC.

Business Immigration Paralegal

Chicago, IL · On-site +1

$40K - $70K/yr

With a highly skilled remote-first team based across the United States, we are experiencing strong ... Ensure effective document intake: i.e., review documents for validity and sufficiently analyze ...

CIP PC.

Business Immigration Paralegal

Chicago, IL · Remote

$40K - $70K/yr

Ensure effective document intake: i.e., review documents for validity and sufficiently analyze ... Contribute to positive team morale, even within a remote work environment. What you bring:

Kelley Kronenberg

Associate Attorney

Merrillville, IN · On-site +1

... or Remote Kelley Kronenberg, a premier national law firm, is seeking a skilled Workers ... Handle a wide range of workers' compensation defense cases from intake through resolution. * Build ...

Kelley Kronenberg

Associate Attorney

Merrillville, IN · On-site +1

... or Remote Kelley Kronenberg, a premier national law firm, is seeking a skilled Workers ... Handle a wide range of workers' compensation defense cases from intake through resolution. * Build ...

Allied

Project Manager, Operations

Chicago, IL · On-site +1

$70K - $80K/yr

Gather, analyze, and research information that may impact the project. * Meet established due dates ... Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly ...

Dentons

Lateral Conflicts Attorney

Chicago, IL · On-site +1

$120K - $150K/yr

... is a remote position. Responsibilities * Review and provide thorough and timely analysis of ... Knowledge of Intapp conflict checking, ethical wall and business intake software a plus. Salary ...

Gallagher

Captive Experience Lead

Rolling Meadows, IL · Remote

Own all captive escalations and complaints from intake through final resolution and closure * Serve ... Conduct structured root cause analysis to identify repeat drivers * Translate escalation insights ...

New

previous pagenext page

Showing results 21-40

All JobsIntake Analyst JobsRemote Intake Analyst JobsRemote Intake Analyst Jobs in Chicago, IL

Remote Intake Analyst information

See Chicago, IL salary details

$39.1K

$75.7K

$121K

How much do remote intake analyst jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote intake analyst in Chicago, IL is $75,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $81,900.00 per year, depending on experience, location, and employer.

What is the difference between Remote Intake Analyst vs Remote Customer Service Representative?

AspectRemote Intake AnalystRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in healthcare or insuranceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or social services settings; primarily administrative and data-focusedCall centers, retail, or service industries; focus on direct customer interaction
Employer & Industry UsageHospitals, insurance companies, social service agenciesRetail companies, telecom providers, service firms
Common Search & ComparisonOften compared for administrative and data entry roles in healthcare or insuranceCompared for customer interaction and support roles

The main difference is that Remote Intake Analysts focus on gathering and processing client information in healthcare or insurance settings, while Remote Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills but differ in their focus and industry applications.

What are the most commonly searched types of Intake Analyst jobs in Chicago, IL?

The most popular types of Intake Analyst jobs in Chicago, IL are:

What are popular job titles related to Remote Intake Analyst jobs in Chicago, IL?

For Remote Intake Analyst jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Intake Analyst jobs in Chicago, IL look for?

The top searched job categories for Remote Intake Analyst jobs in Chicago, IL are:

Remote Intake Analyst jobs near you
Infographic showing various Remote Intake Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 1% Internship, 85% Full Time, 8% Part Time, and 6% Contract. Highlights an 83% Physical, 8% Hybrid, and 9% Remote job distribution, with an average salary of $75,749 per year, or $36.4 per hour.

Global LMS Help & Support Lead (Remote)

DivIHN Integration Inc

Deerfield, IL • Remote

Contractor

Re-posted 23 days ago

Job description

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at https://divihn.com/find-a-job/ to learn more and view our open positions.

 
Please apply or call one of us to learn more

For further inquiries regarding the following opportunity, please contact our Talent Specialist, Ragu at 224 704 1713
 
Title: Global LMS Help & Support Lead (Remote)
Duration: 7+ Months
Location: Remote
 
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
 
Description:

Role Summary
The Global LMS Help & Support Lead is responsible for owning and scaling the end to end help, support, and service experience for client’s global Commercial Learning Management System (LMS). This role ensures seamless, reliable, and high quality support for all commercial learners and stakeholders—including internal employees, partners, and external audiences—while enabling adoption, satisfaction, and business continuity across regions.
Operating at the intersection of learning technology, operations, and user experience, this individual oversees service delivery, partners with technology vendors, and drives continuous improvement for client’s commercial learning platform ecosystem.
 
Key Responsibilities
Global LMS Support Strategy & Governance
• Owns the global help & support model for the Commercial LMS, including tiered support, escalation paths, and service-level expectations.
• Act as the primary point of accountability for LMS service stability, responsiveness, and issue resolution.
• Establish governance frameworks, operating procedures, and standards to ensure consistent and scalable LMS support globally.
 
Service Delivery & Operations
• Lead day to day LMS support operations, including ticket intake, triage, troubleshooting, and resolution across global regions and time zones.
• Manage a centralized support backlog, ensuring prioritization aligns with commercial impact, learner experience, and compliance requirements.
• Monitor and improve key service KPIs (e.g., response times, resolution rates, repeat issues, user satisfaction).
 
User Experience & Adoption Enablement
• Design and maintain self service resources such as job aids, FAQs, in app guidance, and support documentation to reduce friction and dependency on live support.
• Partner with Learning Management Vendor, IT, and Marketing teams to ensure support is positioned as a value adding experience, not just issue resolution.
• Capture user feedback and “voice of the business” insights to inform platform improvements and roadmap decisions.
 
Vendor & Technology Partnership
• Serve as the primary operational liaison with LMS and learning technology vendors, managing escalations, release readiness, defect resolution, and platform updates.
• Collaborate with internal Learning Technology and IT teams to ensure system reliability, security, and compliance.
 
Continuous Improvement & Reporting
• Analyze trends in tickets, system issues, and user behavior to proactively identify root causes and systemic improvements.
• Lead initiatives to automate support processes, streamline workflows, and improve the overall learner support experience over time.
 
Stakeholder Leadership & Collaboration
• Act as a trusted partner to Global Learning, IT, and regional teams.
• Translate technical issues into clear, business relevant communications for both operational teams and stakeholders.
• Support global rollouts, regional launches, and commercial learning initiatives by ensuring support readiness from day one.
 
Qualifications & Experience
Required
• 3 years of experience in learning technology, LMS administration, or global platform support, with demonstrated ownership of enterprise scale systems.
• Proven experience leading help desk, service operations, or support functions in a global or matrixed organization.
• Hands on experience with enterprise LMS platforms (e.g., Cornerstone or comparable systems).
• Strong operational leadership skills with the ability to design processes, govern services, and drive continuous improvement.
• Excellent communication skills, with the ability to engage effectively across technical, commercial, and executive audiences.
 
Preferred
• Experience supporting commercial, sales, or customer facing learning audiences in a regulated or complex environment.
• Familiarity with IT service management (ITSM) concepts such as SLAs, incident management, and problem management.
• Experience working with external vendors and managing platform escalations and release cycles.
• Change management or scaling platform experience in a global organization.
 
Success Looks Like
• Commercial learners experience fast, reliable, and intuitive support, regardless of region.
• LMS issues are handled proactively, with fewer repeat problems and clear ownership.
• Stakeholders view the LMS support function as a strategic enabler, not a bottleneck.
• Client’s commercial LMS is stable, trusted, and ready to scale with evolving business and learning needs.

About us:
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.