ZipRecruiter

Log In

2

Remote Intake Analyst Jobs in Massachusetts (NOW HIRING)

SmithRx

Business Systems Analyst

Boston, MA · On-site +1

Own the end-to-end Jira intake process, evaluating new requests, resolving ambiguity, assessing ... S. Remote Zone A includes the following locations: * San Francisco Bay Area - California * Metro ...

Massgeneralbrigham

Business Analyst II

Somerville, MA · On-site +1

Serve as a key point of contact for business intelligence requests, including intake, clarification ... On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet ...

next page

Showing results 1-20

All JobsIntake Analyst JobsRemote Intake Analyst JobsRemote Intake Analyst Jobs in Massachusetts

Remote Intake Analyst information

What is the difference between Remote Intake Analyst vs Remote Customer Service Representative?

AspectRemote Intake AnalystRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in healthcare or insuranceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or social services settings; primarily administrative and data-focusedCall centers, retail, or service industries; focus on direct customer interaction
Employer & Industry UsageHospitals, insurance companies, social service agenciesRetail companies, telecom providers, service firms
Common Search & ComparisonOften compared for administrative and data entry roles in healthcare or insuranceCompared for customer interaction and support roles

The main difference is that Remote Intake Analysts focus on gathering and processing client information in healthcare or insurance settings, while Remote Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills but differ in their focus and industry applications.

What are popular job titles related to Remote Intake Analyst jobs in Massachusetts?

For Remote Intake Analyst jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Intake Analyst jobs in Massachusetts look for?

The top searched job categories for Remote Intake Analyst jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Intake Analyst jobs?

Cities in Massachusetts with the most Remote Intake Analyst job openings:

Remote Intake Analyst jobs near you

New Business Intake Coordinator

Direct Counsel

Boston, MA • On-site, Remote

$55K - $80K/yr

Full-time

Re-posted 24 days ago

Job description

A national law firm is seeking a New Business Intake Coordinator. The ideal candidate will be responsible for Maintaining Daily Workflow, Running Conflict Checks, Making Client Matter adjustments, and Assigning Client Matter Numbers for the Firm. As a NBI Coordinator, you are required to maintain a high level of accuracy and confidentiality at all times.

CORE RESPONSIBILITIES

  • Complete detailed Conflict of Interest Report including necessary internet searches
  • Consult the NBI Reference Manual for proper procedures and information
  • Assign Client Matter numbers
  • Notify Attorneys of Issues for Matter Opening Process
  • Assign Affiliations for all Client Matters
  • Maintain all Client Matter Modifications
  • Process Dunn and Bradstreet reports (DNBi)/Hoover
  • Maintain system integrity and data base clean up
  • Complete Exiting Attorney Reports and requests for attorney to close Client/files
  • Process all Client Matter Re-Openings (re-run conflict report and communicate new issues to appropriate attorney. This process will involve waiting for approval before re-opening)
  • Maintain client and employee confidences; protect operations by safeguarding confidential information
  • Take initiative to train and mentor new NBI hires, staff and attorneys on NBI policies and procedures
  • Work efficiently and prioritize tasks in a fast-paced environment

Experience and Education

  • 2 years NBI/Conflicts experience.
  • Prior legal industry new business intake/conflicts experience preferred.
  • Preferred: Bachelor’s degree or combination of education and experience

SKILLS & ABILITIES

  • Proficient in MS Office applications;
  • Proficient in computerized Conflicts/Workflow software;
  • Excellent analytical and research skills;
  • Ability to compile, review, determine and communicate conflicts issues based on a variety of information;
  • Good judgment in determining when assistance is needed in communicating with attorneys and legal assistants on varied issues involving conflicts and maintaining client files.

Salary and Benefits:

  • Salary: $55k/yr -$80k/yr depending on experience
  • Benefits: Comprehensive Benefits
  • Available for remote work with office visits for business needs