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Remote Insurance Claims Jobs in Springfield, MA (NOW HIRING)

NFP Corp

Claims Processor - Flex Benefits

Agawam, MA · On-site +1

$43K - $50K/yr

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are ... The Claims Processor is responsible for accurate and timely processing of claims which includes ...

NFP Corp

Claims Processor - Flex Benefits

Agawam, MA · On-site +1

$43K - $50K/yr

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are ... The Claims Processor is responsible for accurate and timely processing of claims which includes ...

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Remote Insurance Claims information

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$12

$23

$42

How much do remote insurance claims jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote insurance claims in Springfield, MA is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote insurance claims?

To thrive in a Remote Insurance Claims role, you need a solid understanding of insurance policies, claims processing, and investigative techniques, often supported by experience in insurance or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes required certifications such as AIC (Associate in Claims) are important. Exceptional communication, active listening, time management, and problem-solving skills help professionals excel in remote, client-facing environments. These abilities ensure accuracy, efficiency, and positive customer experiences throughout the claims resolution process.

What is a remote insurance claims?

A Remote Insurance Claims job involves reviewing, processing, and managing insurance claims from a remote location. Professionals in this role assess documentation, communicate with policyholders, and determine claim validity based on policy terms. They may work for insurance companies, third-party administrators, or as independent adjusters. Strong analytical, communication, and customer service skills are essential for success in this position.

What are some common challenges faced in a remote insurance claims role and how are they managed?

One common challenge in a Remote Insurance Claims role is maintaining effective communication with clients and team members while working outside a traditional office environment. Professionals overcome this by utilizing secure messaging, video conferencing, and robust claims management platforms to ensure consistent updates and collaboration. Staying organized and self-motivated is also key, as remote claims adjusters often manage a high volume of cases independently. Employers typically provide training and ongoing support to help remote employees navigate complex claims, maintain compliance, and deliver timely resolutions.

What are the most commonly searched types of Insurance Claims jobs in Springfield, MA? The most popular types of Insurance Claims jobs in Springfield, MA are:
What are popular job titles related to Remote Insurance Claims jobs in Springfield, MA? For Remote Insurance Claims jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Claims jobs in Springfield, MA look for? The top searched job categories for Remote Insurance Claims jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Insurance Claims jobs? Cities near Springfield, MA with the most Remote Insurance Claims job openings:
Remote Insurance Claims jobs near you
Infographic showing various Remote Insurance Claims job openings in Springfield, MA as of August 2026, with employment types broken down into 43% Full Time, 43% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,714 per year, or $23.4 per hour.

Workers Compensation Claims Supervisor - CT

Gallagher

East Hartford, CT • Remote

Full-time

Re-posted 26 days ago

Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

201st of 303 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics:

  • Claims Background: Workers compensation lost time claims with two years of claims supervisory
  • Jurisdictions: CT
  • Licenses: CT
  • Location: This role is eligible for hybrid schedule

How you'll make an impact

Supervise: Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.


Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.


Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.


Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.


Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.


Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.


Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.


About You

REQUIRED QUALIFICATIONS:

  • High School Diploma
  • Minimum of 10 years related claims experience
  • Appropriately licensed and/or certified in all states in which claims are being handled
  • Knowledge of all team member related functions

DESIRED:

  • Bachelor's Degree
  • 5 years of supervisory experience

#LI-KQ1

#LI-Remote

#WorkersComp


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

REQUIRED QUALIFICATIONS:

  • High School Diploma
  • Minimum of 10 years related claims experience
  • Appropriately licensed and/or certified in all states in which claims are being handled
  • Knowledge of all team member related functions

DESIRED:

  • Bachelor's Degree
  • 5 years of supervisory experience

#LI-KQ1

#LI-Remote

#WorkersComp

Education:UNAVAILABLEEmployment Type: FULL_TIME

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