ZipRecruiter

Log In

2

Remote Insurance Call Center Jobs in Rio Rancho, NM

SYS Integration

Contact Center Rep

Albuquerque, NM · Remote

$16.25 - $21/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

Symmetry

Entry Level Remote Sales

Albuquerque, NM · Remote

$100K/yr

We protect American families with life insurance, mortgage protection, burial policies, wealth ... Our business model uses a lead system that enables us to call on those who have requested ...

next page

Showing results 1-20

All JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Rio Rancho, NM

Remote Insurance Call Center information

See Rio Rancho, NM salary details

$9

$16

$23

How much do remote insurance call center jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for remote insurance call center in Rio Rancho, NM is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Insurance Call Center Representative, and why are they important?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Insurance Call Center jobs in Rio Rancho, NM? For Remote Insurance Call Center jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Rio Rancho, NM look for? The top searched job categories for Remote Insurance Call Center jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Insurance Call Center jobs? Cities near Rio Rancho, NM with the most Remote Insurance Call Center job openings:
Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,683 per year, or $16.2 per hour.
Professional Liability Insurance Agent

Professional Liability Insurance Agent

AMBA

Albuquerque, NM • Remote

$55K/yr

Full-time

Posted 12 days ago

Job description

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber)
Remote | Full-Time
About the Role
We're hiring an Inside Sales Insurance Specialist to support a 50/50 mix of inbound and outbound sales activity, focused on Professional Liability and Cyber Security insurance solutions.
You'll work with inbound calls and digital leads while making outbound follow-up calls to close business and cross-sell appropriate Property & Casualty products.
Your Day-to-Day
  • Handle inbound calls and web-generated leads
  • Make outbound follow-up calls to close sales
  • Consult with clients on Professional Liability and Cyber Security coverage
  • Pre-qualify prospects and ask underwriting questions
  • Cross-sell additional Property & Casualty products
  • Overcome objections and guide clients through the buying process
  • Document all activity in internal systems
  • Ensure compliance with carrier, state, and company guidelines
What We're Looking For
  • Active Property & Casualty license (required)
  • Prior inside sales, call center, or insurance sales experience
  • Comfort with both inbound and outbound phone-based sales
  • Strong communication, organization, and time-management skills
  • Performance-driven and comfortable working toward goals
  • Ability to navigate multiple systems independently
Schedule
  • Monday-Friday | 8-hour shifts |No nights or weekends
Compensation & Benefits
  • Hourly base pay plusmonthly performance bonuses
  • Target first-year earnings of ~$55,000 for average performers
  • Full benefits package available after the eligibility period
AMBA is proud to be an Equal Opportunity Employer.
Employment Type: Full-Time

Apply