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Remote Insurance Call Center Jobs in Jackson, MS

Talkiatry

Remote Therapist - Mississippi

Jackson, MS · Remote

$70K - $90K/yr

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...

Kobie Marketing

Sr. Account Manager

Jackson, MS · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Strong background managing operational workstreams and KPIs (call center, customer inquiries etc ...

Kobie Marketing

Sr. Account Manager

Jackson, MS · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Strong background managing operational workstreams and KPIs (call center, customer inquiries etc ...

Garver

Bridge Inspection Team Leader

Ridgeland, MS · On-site +1

Garver's Transportation Design Center, an integrated team with proficiency and focus in delivering ... A remote or hybrid remote work arrangement is negotiable. This position will work with our in-house ...

ABB

Group Account Manager

Crystal Springs, MS · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Vision benefit * Company paid life insurance (2X base pay) * Company paid AD&D (1X base pay)

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All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Jackson, MS

Remote Insurance Call Center information

See Jackson, MS salary details

$9

$15

$21

How much do remote insurance call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote insurance call center in Jackson, MS is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Jackson, MS? The most popular types of Insurance Call Center jobs in Jackson, MS are:
What are popular job titles related to Remote Insurance Call Center jobs in Jackson, MS? For Remote Insurance Call Center jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Jackson, MS look for? The top searched job categories for Remote Insurance Call Center jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Remote Insurance Call Center jobs? Cities near Jackson, MS with the most Remote Insurance Call Center job openings:
Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Jackson, MS as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $31,205 per year, or $15 per hour.

Customer Service Representative

Williams-Sonoma, Inc.

Jackson, MS • Remote

$15/hr

Temporary

Posted 17 days ago

Williams-Sonoma rating

6.6

Company rating: 6.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

Job description

Williams-Sonoma Inc. 
Customer Service Representatives
Seasonal Full Time availability 

Remote roles available in: Jackson, MS
Now accepting applications until August 30, 2026

Apply here directly for immediate feedback: Customer Service Representative - Seasonal - Williams-Sonoma Inc. Customer Care Centers
 
Why Join Us?
Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?
If you’re someone who:
  • Brings positive energy.
  • Solves problems with confidence.
  • Loves great products and even better discounts.
    …then you’ll feel right at home here!
 
Your Day to Day (Essential Functions):
Customer-Focused Support:
  • Serve as the first point of contact for customer inquiries via phone.
  • Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
  • Handle escalations with professionalism, ensuring a smooth resolution process.

Problem-Solving & Ownership:
  • Apply critical thinking to troubleshoot issues and offer appropriate solutions.
  • Approve adjustments, returns, or other resolutions within established guidelines.
  • Follow up with customers to ensure complete satisfaction and issue solutions.

Service with Integrity:
  • Uphold company values by providing honest, ethical, and transparent support.
  • Maintain confidentiality of customer data and company policies.
  • Stay informed about product updates, policies, and procedures to provide accurate information.

Collaboration & Continuous Growth:
  • Work closely with team members and leadership to improve service processes.
  • Participate in ongoing training to enhance skills and stay ahead in customer service excellence.
  • Provide feedback to improve company policies and customer experience strategies.

What We Offer:
  • $15.00/hr. 
  • Recognition based incentives and bonuses for top performers.
  • Training, coaching and early conversion opportunities to build your career within our holiday season.
  • Employee discounts and perks (up to 40% off most products and brands). 

What We’re Looking For:
  • 1+ years of customer service experience (retail, call center, or hospitality preferred).
  • Strong communication skills - Ability to de-escalate and resolve issues professionally.
  • Problem-solving mindset - You think fast and adapt quickly.
  • Integrity and reliability - You do the right thing, even when no one is watching.
  • Comfortable working in a fast-paced environment with performance goals.
  • Tech-savvy - Ability to navigate multiple systems and multitask efficiently.

Work-From-Home Technology Requirements:
  • You must provide your own qualifying equipment and reliable internet connection.
 
Required Computer Setup:
  • Desktop, all-in-one computer or traditional laptop.
  • Windows 11 Home, Windows 11 Pro or Windows 11 Pro for Workstations.
  • Minimum 6 GB of RAM; 8 GB or more recommended.
  • Minimum screen resolution of 1920 × 1080.
  • Google Chrome.
  • Current antivirus protection.
  • Enough available storage to install required systems.
  • Windows 10 and older operating systems are not supported. Windows Education, Enterprise and Insider editions are also not supported.
  • Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices.
     
Required Equipment:
  • External mouse.
  • Keyboard.
  • Webcam.
  • Wired USB headset.
  • Wireless and Bluetooth headsets are not supported. Recommended models include the Jabra Evolve 20 UC and Logitech H390.
  • Your computer and internet connection must pass our pre-employment System Checker.
We do not recommend using built-in laptop track pads.
Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
Ready to Get Started?
Bring your energy, problem-solving skills and passion for helping people to Williams-Sonoma, Inc.
Apply today and complete your application by August 30, 2026. Your next opportunity could start right from home!
Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants without regard to any characteristic protected by applicable federal, state or local law. Reasonable accommodations are available during the application and employment process.

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