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Remote Insurance Call Center Jobs in Jackson, MS

Pitch Health Solutions LLC

Transfer Agent

Jackson, MS · On-site +1

$25/hr

... high-performing remote team. Since 2009, we've specialized in insurance lead generation ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions

Transfer Agent

Jackson, MS · Remote

... high-performing remote team. Since 2009, we've specialized in insurance lead generation ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions

Health Insurance Agent

Jackson, MS · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Use our dialer to outbound connect pre-qualified seniors with licensed agentsGain real-time call ...

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All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Jackson, MS

Remote Insurance Call Center information

See Jackson, MS salary details

$9

$15

$21

How much do remote insurance call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote insurance call center in Jackson, MS is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Jackson, MS? The most popular types of Insurance Call Center jobs in Jackson, MS are:
What are popular job titles related to Remote Insurance Call Center jobs in Jackson, MS? For Remote Insurance Call Center jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Jackson, MS look for? The top searched job categories for Remote Insurance Call Center jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Remote Insurance Call Center jobs? Cities near Jackson, MS with the most Remote Insurance Call Center job openings:
Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Jackson, MS as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $31,205 per year, or $15 per hour.

Transfer Agent

Pitch Health Solutions LLC

Jackson, MS • On-site, Remote

$25/hr

Full-time

Re-posted 11 days ago

Job description

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote team. Since 2009, we've specialized in insurance lead generation - connecting interested customers with licensed agents.
Why Join Us?
  • $15/hour base pay
  • Commissions & weekly bonuses - top performers average $25+/hour
  • Bi-weekly direct deposit
  • Automated dialing system - no manual dialing
  • Supportive team & proven scripts
  • Full-time schedule: Mon-Fri, 9AM-6PM EST (no weekends!)

What You'll Do
  • Handle outbound calls on our dialer (no cold leads).
  • Follow a simple script to verify customer info and pre-qualify interest.
  • Transfer qualified customers to licensed insurance agents.
  • Earn commission for every billable transfer (customer on call 3+ mins).

What We're Looking For
  • Prior call center or transfer agent experience is strongly preferred.
  • Professional, reliable, and coachable.
  • Tech-ready:
  • PC or laptop with i5 processor (or higher), Windows 10+
  • Upload Sped of 30 mbps minimum
  • Minimum 8GB RAM
  • Wired internet only (no Wi-Fi or hotspot)
  • USB headset with mic
  • Ability to work your full shift consistently.

Please give us a call on our job hotline 1 833 532 2119
Please say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team.

Apply