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Remote Insurance Call Center Jobs in Austin, TX (NOW HIRING)

RoadVantage

Ancillary Claims Supervisor

Austin, TX · On-site +1

Remote Monday and Friday, subject to business needs and management approval) Job Purpose The ... Oversee daily call center operations, including phone, email, and chat workflows, ensuring service ...

ALL WEB LEADS INC

Contact Center Representative

Austin, TX · Remote

$16.75 - $21.75/hr

Simply put, we help our customers acquire customers for the US insurance industry. Our amazing team ... To ensure call quality and to help you be your best, we occasionally complete screenshares to ...

Brivo

Technical Support Agent (Video)

Austin, TX · On-site +1

$18 - $21/hr

Description This is a high-volume, call-center-based role that demands a foundational understanding of electronics, networking, and a passion for solving problems hands-on, even when remote. This ...

New

AWL

Contact Center Representative - Work From Home

Austin, TX · Remote

$17.50 - $22.75/hr

There is NO insurance license required because you are not selling! You will be working Part Time ... To ensure call quality and to help you be your best, we occasionally complete screenshares to ...

AWL

Contact Center Representative - Work From Home

Austin, TX · On-site +1

$17.50 - $22.75/hr

There is NO insurance license required because you are not selling! You will be working Part Time ... To ensure call quality and to help you be your best, we occasionally complete screenshares to ...

Pitch Health Solutions

Health Insurance Agent

Austin, TX · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Use our dialer to outbound connect pre-qualified seniors with licensed agentsGain real-time call ...

Pitch Health Solutions

Health Insurance Agent

Austin, TX · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Use our dialer to outbound connect pre-qualified seniors with licensed agentsGain real-time call ...

Afni, Inc.

Remote Customer Service Representative

Austin, TX · On-site +1

$15.75 - $21.50/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

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All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Austin, TX

Remote Insurance Call Center information

See Austin, TX salary details

$10

$17

$24

How much do remote insurance call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote insurance call center in Austin, TX is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Austin, TX? The most popular types of Insurance Call Center jobs in Austin, TX are:
What are popular job titles related to Remote Insurance Call Center jobs in Austin, TX? For Remote Insurance Call Center jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Austin, TX look for? The top searched job categories for Remote Insurance Call Center jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Insurance Call Center jobs? Cities near Austin, TX with the most Remote Insurance Call Center job openings:
Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Austin, TX as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,495 per year, or $17.1 per hour.

Insurance Sales Specialist - Spanish Speaking-1

Huntington

Austin, TX • On-site, Remote

$22 - $34/hr

Full-time

Medical, Life, Retirement, PTO

Posted 5 days ago

Job description

Description

Summary:
The Insurance Sales Specialist position requires basic technical and personal insurance product knowledge in the daily responsibilities of performing inbound and outbound phones sales using multiple insurance carriers.   This individual will be working each day with our internal segment partners to do what’s right for our customer’s insurance needs.  Educating our customers on insurance will be key to success.  

Duties & Responsibilities:

  • Sell personal insurance products to Individuals
  • Inbound and Outbound calling to prospective clients
  • Develop and maintain business relationships with internal and external referral sources.
  • Meet goals for volume of quality new business quoted and written within company guidelines.
  • Maintain up to date knowledge of products, services, technology and regulations.
  • Performs other duties as assigned.

Basic Qualifications:

  • High School Diploma or equivalent.
  • One year of work experience that is focused on Sales and/or customer service.
  • A valid Property and Casualty Insurance license, or will be required to obtain the license within 45 days of hire

Preferred Qualifications:

  • Sales Experience with proven ability to achieve sales expectations and meet high volume deadlines in a call center environment.
  • A high energy and personable "over the phone" communication style.
  • Ability to manage a high volume of customers in various sales and service stages.
  • Experience working with complex products/processes.
  • Computer experience and experience with Microsoft Suite of programs, comparative rater and carrier sites.


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

$22.00 - $34.00 Hourly

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 


Huntington is an Equal Opportunity Employer.


Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.


Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.


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