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Remote Insurance Call Center Jobs in Texas (NOW HIRING)

Humach, LLC

Call Center Sales Representative

Dallas, TX · Remote

$13/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Humach is currently hiring remote call center sales representatives. In this role, individuals will ... Humach offers a competitive benefit package including medical, dental, life insurance, 401k ...

Humach, LLC

Call Center Sales Representative

Dallas, TX · On-site +1

$13/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Humach is currently hiring remote call center sales representatives. In this role, individuals will ... Humach offers a competitive benefit package including medical, dental, life insurance, 401k ...

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All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Texas

Remote Insurance Call Center information

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Texas?

The most popular types of Insurance Call Center jobs in Texas are:

What are popular job titles related to Remote Insurance Call Center jobs in Texas?

For Remote Insurance Call Center jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Call Center jobs in Texas look for?

The top searched job categories for Remote Insurance Call Center jobs in Texas are:

What cities in Texas are hiring for Remote Insurance Call Center jobs?

Cities in Texas with the most Remote Insurance Call Center job openings:

Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Texas as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, 3% Temporary, and 3% Contract. Highlights an 100% Remote job distribution.

Call Center Sales Representative

Humach, LLC

Dallas, TX • Remote

$13/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Humach (humans + machines) is a world-class customer experience outsourcer blending proven contact center expertise with next generation AI technologies. We partner with leading brands to deliver exceptional sales and support experiences that are compassionate, reliable, and results driven. Our people bring empathy, judgment, and a human touch while our AI solutions deliver speed, consistency, and efficiency, reducing costs while enhancing quality. Together we resolve issues and strengthen customer loyalty. 

Humach is currently hiring remote call center sales representatives. In this role, individuals will make business-to-business sales calls and generate new business leads to help offer products that support a leading provider of safety, compliance, and workforce training solutions.

This is a fully remote position and open to candidates who reside and are authorized to work in Iowa, Wisconsin or Texas.

All positions require working exclusively from a home office, and employees must provide their own computer equipment, wired headset and reliable high-speed internet. Candidates will be asked to complete a systems scan to confirm technical and internet requirements are met.

Enjoy an ideal M-F work schedule. No weekends! Wages start at $13.00 per hour + bonus opportunity.

Ideal Candidates:

A dependable, ambitious and positive person who is a natural at selling and communicating with  customers. You like working on computers. You love talking to people. You’re a strong team player.

Skills & Requirements: 
  • Customer Service. You’re experienced and a natural at interacting with customers.
  • Sales. You're confident in your ability to handle sales conversations given the proper training.
  • Strong communicator. You’re comfortable taking customer calls, providing information, and answering questions.
  • Tech Savvy. You know how to use a computer to get your work done.
  • Goal Oriented. You get excited about performance goals and regularly meet or exceed them.
  • Reliable. You’re punctual and have a consistent work history.
  • Organized. You keep good records and know where to find everything.

Why Humach?

We believe that where you work matters, and we’ve spent 35+ years finding ways to help our employees laugh more, play more, give more and succeed more. Humach offers a competitive benefit package including medical, dental, life insurance, 401k, flexible spending, paid time off, and much more! 

Humach is an equal opportunity employer. We provide equal opportunity to all applicants based on qualifications, regardless of race, color, religion, age, sex, national origin, disability, pregnancy or childbirth, veteran status, genetic information, citizenship, or any other group protected by federal, state, or local laws and regulations. Humach participates in E-Verify to confirm employment eligibility for new hires. Successful candidates will be subject to a background check. 

Employment Type: FULL_TIME

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