Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms ... In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms ... In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms ... In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms ... In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms ... In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms ... In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
Remote Therapist - Nebraska
Omaha, NE · Remote
No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...
Quick apply
Remote Therapist - Nebraska
Omaha, NE · Remote
No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...
No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...
Quick apply
No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...
Medical Support Assistant
Omaha, NE · On-site +1
$36K - $53K/yr
Main duties may include working in CC call center directing calls and scheduling Veterans ... Federal health/vision/dental/term life/long-term care (many federal insurance programs can be ...
Medical Support Assistant
Omaha, NE · On-site +1
$36K - $53K/yr
Main duties may include working in CC call center directing calls and scheduling Veterans ... Federal health/vision/dental/term life/long-term care (many federal insurance programs can be ...
Customer Care Analyst
Omaha, NE · Remote
$21/hr
Remote Categories: Customer Service TRAINING DATES & SCHEDULE: Our next start date is September 3 ... The program includes a combination of foundational learning, system navigation, call handling ...
Customer Care Analyst
Omaha, NE · Remote
$21/hr
Remote Categories: Customer Service TRAINING DATES & SCHEDULE: Our next start date is September 3 ... The program includes a combination of foundational learning, system navigation, call handling ...
Senior Software Developer (Guidewire Certified)
Omaha, NE · On-site +1
$110K - $145K/yr
Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides ... Remote option possible outside of Omaha, NE based on job related experience. This position is not ...
Senior Software Developer (Guidewire Certified)
Omaha, NE · On-site +1
$110K - $145K/yr
Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides ... Remote option possible outside of Omaha, NE based on job related experience. This position is not ...
Mortgage Loan Originator
North Platte, NE · On-site +1
... or remote work arrangement while serving the communities we are proud to call home ... Comprehensive benefits package including medical, dental, vision, and life insurance * 401(k) with ...
Mortgage Loan Originator
North Platte, NE · On-site +1
... or remote work arrangement while serving the communities we are proud to call home ... Comprehensive benefits package including medical, dental, vision, and life insurance * 401(k) with ...
Remote Inside Sales Representative
Omaha, NE · On-site +1
$85K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Omaha, NE · On-site +1
$85K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Lincoln, NE · On-site +1
$75K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Lincoln, NE · On-site +1
$75K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Omaha, NE · On-site +1
$75K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Omaha, NE · On-site +1
$75K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Lincoln, NE · On-site +1
$85K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Lincoln, NE · On-site +1
$85K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Omaha, NE · On-site +1
$55K - $75K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Omaha, NE · On-site +1
$55K - $75K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Omaha, NE · On-site +1
$85K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Omaha, NE · On-site +1
$85K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Lincoln, NE · On-site +1
$55K - $75K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Lincoln, NE · On-site +1
$55K - $75K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Lincoln, NE · On-site +1
$85K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Remote Inside Sales Representative
Lincoln, NE · On-site +1
$85K/yr
... Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique ... From day one you will begin paid training in a remote work environment. All insurance ...
Access above industry-standard reimbursement rates negotiated directly with insurance payors ... Remote Readiness: Ability to maintain a secure, private, and HIPAA-compliant home office ...
Access above industry-standard reimbursement rates negotiated directly with insurance payors ... Remote Readiness: Ability to maintain a secure, private, and HIPAA-compliant home office ...
Access above industry-standard reimbursement rates negotiated directly with insurance payors ... Remote Readiness: Ability to maintain a secure, private, and HIPAA-compliant home office ...
Access above industry-standard reimbursement rates negotiated directly with insurance payors ... Remote Readiness: Ability to maintain a secure, private, and HIPAA-compliant home office ...
Product Manager
Omaha, NE · On-site +1
... remote flexibility. It reports directly to our Chief Product Officer and owns a charter end-to-end ... Identify, compare, and make the call on which product opportunities are worth pursuing. * Cast a ...
Product Manager
Omaha, NE · On-site +1
... remote flexibility. It reports directly to our Chief Product Officer and owns a charter end-to-end ... Identify, compare, and make the call on which product opportunities are worth pursuing. * Cast a ...
Remote Insurance Call Center information
What are the key skills and qualifications needed to thrive as a Remote Insurance Call Center Representative, and why are they important?
To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.
What is a remote insurance call center?
A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.
What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?
Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.
What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?
| Aspect | Remote Insurance Call Center | Remote Insurance Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Call center setting, often team-based, remote options available | Home-based or office, focused on customer interactions |
| Employer & Industry Usage | Insurance companies, third-party service providers | Insurance companies, agencies, brokers |
| Common Search & Comparison | Focuses on call handling, technical support, and team coordination | Focuses on customer inquiries, policy info, and issue resolution |
The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.
What are the most commonly searched types of Insurance Call Center jobs in Nebraska? The most popular types of Insurance Call Center jobs in Nebraska are:
What are popular job titles related to Remote Insurance Call Center jobs in Nebraska? For Remote Insurance Call Center jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Nebraska look for? The top searched job categories for Remote Insurance Call Center jobs in Nebraska are:
- Remote Health Policy
- Toyota Customer Remote Service Representative
- Remote Ibex Global Call Center
- Remote Solar Call Center
- Work From Home Mtm Call Center
- No Experience Remote Christian
- Captive Insurance Manager
- Freelance International Call Center Agent
- Seasonal International Call Center Agent
- Remote Chick Fil A Distribution Center
What cities in Nebraska are hiring for Remote Insurance Call Center jobs? Cities in Nebraska with the most Remote Insurance Call Center job openings:
Job description
Healthcare Support Representative — Independent Contractor
Location: Remote (US-Based)
Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.
As an Independent Contractor, you will- Be your own boss.
- Choose when and to whom you provide support services.
- Set your own schedule.
- Provide a distraction-free home office.
- Provide your own home office equipment.
- Handle customer calls, assess needs, and solve problems.
- At least 1 year of phone-based healthcare patient or provider support experience.
- Computer skills, including navigating multiple systems and documenting call notes.
- Strong communication skills and the ability to connect with diverse individuals.
- Ability to sit for long periods.
- Patience and empathy.
- Ability to provide services pursuant to your contract independently.
- Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
- In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
- Comfortable with medical and health insurance terminology while refraining from offering medical advice.
- Submit invoices and receive payment for completed services pursuant to contract.
- Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
- Independent Contractors are responsible for their own taxes and expenses.
- Complete an application and pass a background check.
- Sign an Independent Contractor Agreement.
- Complete a W-9 form and set up direct deposit.
- Complete program-specific certifications.
The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements
Computer Requirements- Some clients may require additional security measures and equipment.
- Wired internet connection.
- Android or Apple phone.
- Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
- Review basic technology requirements
- Choose your own schedule by self-scheduling 30-minute blocks.
- Client hours of operation will vary.
- Additional checks regarding OIG/SAM exclusion lists may be required by clients.
- Some clients and programs may have additional requirements and certifications.
- Ensure the clients you choose align with your availability and commitments.
Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.
About Liveops
Sourced by ZipRecruiter
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Scottsdale , AZ, US
Year founded
2000