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Remote Insurance Call Center Jobs in Hawaii (NOW HIRING)

Tardus Sales Manager

Honolulu, HI · On-site +1

$135K - $155K/yr

Lead regular role-plays, call reviews, pipeline reviews, individual coaching sessions, and deal ... insurance sales, financial education, wealth coaching, real estate, business consulting, remote ...

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Remote Insurance Call Center information

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$10

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$28

How much do remote insurance call center jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote insurance call center in Hawaii is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Insurance Call Center Representative, and why are they important?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Insurance Call Center jobs in Hawaii? For Remote Insurance Call Center jobs in Hawaii, the most frequently searched job titles are:
What cities in Hawaii are hiring for Remote Insurance Call Center jobs? Cities in Hawaii with the most Remote Insurance Call Center job openings:
Tardus Sales Manager

Tardus Sales Manager

Tardus Wealth Strategies

Honolulu, HI • On-site, Remote

$135K - $155K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 8 days ago


Job description

Sales Manager
Internal title: Sales Team Leader
Location: Honolulu, HI - Remote within the United States
Schedule: Full-time; reliable working-hour overlap with Hawaii Standard Time is required
Compensation: $135,000-$155,000 base salary plus performance-based incentive compensation; target total annual compensation is $260,000
Lead a Remote Sales Team That Changes Lives
Tardus Wealth Strategies is hiring a hands-on Sales Manager to lead, coach, and grow our remote team of Wealth Coaches. This is a sales leadership role for someone who enjoys both developing people and actively selling. You will carry a personal sales quota, coach the team through real opportunities, recruit and develop sales talent, strengthen our sales processes, and own measurable team revenue results.
Our clients come to Tardus to learn how to improve cash flow, build passive income, and reduce debt through personalized education and coaching. This role is ideal for a proven sales leader who has successfully managed a quota-carrying team and still enjoys prospecting, conducting sales conversations, and closing business. It is not a strategy-only management position.
What You Will Do
  • Lead through active selling. Carry a personal quota, prospect for qualified opportunities, conduct consultative sales conversations, follow up consistently, and close new business alongside the team.
  • Own team revenue performance. Establish clear activity and revenue expectations, monitor results, identify performance gaps, and take timely action to improve outcomes.
  • Coach and develop Wealth Coaches. Lead regular role-plays, call reviews, pipeline reviews, individual coaching sessions, and deal strategy discussions that strengthen prospecting, discovery, objection handling, follow-up, and closing skills.
  • Recruit and onboard sales talent. Source, interview, select, train, and ramp remote sales professionals who align with Tardus standards and values.
  • Build accountability without micromanagement. Use objective performance data-including outreach, qualified meetings, introductions, follow-up activity, conversion rates, pipeline movement, and revenue-to guide coaching and performance conversations.
  • Improve pipeline visibility and forecasting. Maintain strong CRM discipline, review the team's pipeline health, identify risks early, and provide reliable sales forecasts to executive leadership.
  • Strengthen the sales operating system. Apply Tardus scripts, prospecting methods, referral and relationship-building channels, and objection-handling practices; document improvements and turn successful approaches into repeatable team processes.
  • Protect service quality and compliance. Reinforce accurate, ethical, client-centered sales practices and collaborate with leadership to resolve issues that affect conversion, retention, or the client experience.
  • Partner with company leadership. Report to the CEO and CFO, communicate performance clearly, recommend solutions, and help shape the sales team's growth plan.

What Success Looks Like
  • You quickly learn the Tardus client journey, offer, sales process, and performance expectations.
  • The team follows a consistent cadence for prospecting, pipeline management, coaching, and performance review.
  • Sales activity, conversion, forecast accuracy, and revenue improve through measurable coaching and process changes.
  • Underperformance is identified early and addressed directly, fairly, and constructively.
  • Successful sales practices are documented so they can be taught, repeated, and scaled.
  • New team members are selected carefully, onboarded effectively, and held to clear ramp expectations.

Required Qualifications
  • At least three years of successful consultative B2C or B2B sales experience, including direct responsibility for prospecting, pipeline development, and closing.
  • At least two years of experience hiring, training, coaching, and managing a quota-carrying sales team.
  • A documented record of meeting personal sales goals and improving team performance against revenue targets.
  • Experience generating opportunities proactively rather than relying exclusively on inbound leads.
  • Strong skill in sales coaching, role-play, call review, pipeline inspection, and performance management.
  • Ability to interpret sales metrics, diagnose performance problems, and translate findings into clear action plans.
  • Experience leading in a remote environment using video meetings, a CRM, and digital communication tools.
  • Clear, persuasive written and verbal communication skills, including the ability to handle difficult conversations professionally.
  • Availability to maintain reliable working-hour overlap with Hawaii Standard Time and attend occasional evening meetings or company events when scheduled in advance.

Preferred Qualifications
  • Experience in financial services or insurance sales, financial education, wealth coaching, real estate, business consulting, remote consultative sales, or another high-consideration service.
  • Experience leading a distributed sales team and coaching sales conversations conducted by phone or video.
  • Experience creating repeatable sales playbooks, onboarding programs, scorecards, or performance-management systems.
  • Experience developing emerging sales leaders or helping a growing organization add management capacity.

Compensation and Benefits
The anticipated base salary range is $135,000-$155,000, based on relevant experience and demonstrated capability. The role also includes performance-based incentive compensation, with target total annual compensation of $260,000 when applicable performance goals are achieved. Incentive compensation is not guaranteed and will be governed by the Company's written compensation plan.
Eligible full-time employees may receive:
  • Medical and dental coverage
  • Paid time off, company holidays, bereavement leave, and parental leave
  • 401(k) benefits
  • Company-provided laptop and approved remote-work support
  • Professional development and company events
Benefit availability, eligibility, waiting periods, and Company contributions are governed by the applicable plan documents and Company policies.
About Tardus Wealth Strategies
Tardus Wealth Strategies is a wealth education and coaching company committed to helping people create personalized systems for cash flow, passive income, debt reduction, and long-term financial progress. Our six-pillar approach includes the patented Income Snowball™ system.
Our mission is to create a Wealth Revolution through education and coaching on personalized cash-flow and investment systems. Our work is guided by seven core values:
  • Trust: We operate with integrity, keep commitments, and earn the trust of clients and colleagues.
  • Excellence: We produce high-quality work without allowing perfection to delay progress.
  • Accountability: We own our responsibilities, decisions, and results.
  • Service: We look for opportunities to help others succeed.
  • Collaboration: We solve problems through open communication and teamwork.
  • Innovation: We improve and document repeatable systems that simplify work and strengthen outcomes.
  • Gratitude: We recognize contributions, celebrate progress, and approach challenges constructively.

Growth Opportunity
As Tardus grows, a high-performing Sales Manager may have the opportunity to take on broader sales leadership, management development, or franchise business-development responsibilities. Future responsibilities will depend on business needs and demonstrated performance.
Apply
If you have successfully led a quota-carrying sales team, enjoy coaching through sales opportunities, and want direct responsibility for both people development and revenue growth, we encourage you to apply.
Tardus Wealth Strategies provides equal employment opportunities to qualified applicants and employees without regard to characteristics protected by applicable law. Reasonable accommodations are available during the hiring process upon request.