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Remote Insurance Call Center Jobs in Delaware (NOW HIRING)

Talkiatry

Remote Therapist - Delaware

Wilmington, DE · Remote

$70K - $90K/yr

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...

Talkiatry

Remote Therapist - Delaware

Dover, DE · Remote

$70K - $90K/yr

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...

Bill Good Marketing

Financial Advisor

Wilmington, DE · Remote

$96K - $110K/yr

If you're the person your friends call "a lot" because you triple-check dinner reservations, you ... We do not offer employer-sponsored health insurance. Our salary range reflects this, and we're ...

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Remote Insurance Call Center information

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How much do remote insurance call center jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote insurance call center in Delaware is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Insurance Call Center Representative, and why are they important?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Insurance Call Center jobs in Delaware? For Remote Insurance Call Center jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Delaware look for? The top searched job categories for Remote Insurance Call Center jobs in Delaware are:
What cities in Delaware are hiring for Remote Insurance Call Center jobs? Cities in Delaware with the most Remote Insurance Call Center job openings:
Remote Insurance Call Center jobs near you
Remote Therapist - Delaware

Remote Therapist - Delaware

Talkiatry

Wilmington, DE • Remote

$70K - $90K/yr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Talkiatry rating

9.7

Company rating: 9.7 out of 10

Talkiatry

Based on 7 frontline employees who took The Breakroom Quiz

6.9

Company rating compared to similar companies: 6.9 out of 10

Healthcare providers average

Based on 145,387 frontline employees who took The Breakroom Quiz

Job description

Talkiatry is a virtual mental health practice built by clinicians, for clinicians. Our care model, workflows, and infrastructure are intentionally designed to support high-quality outpatient care and expand access to patients with the care they need.

This role is designed for independently licensed therapists who want:

  • Predictable, W-2 compensation and full benefits

  • Flexible scheduling within a structured outpatient model

  • Minimal administrative burden in a fully remote environment

  • Clear expectations around caseload, documentation, and pace

  • Our outpatient therapy model is intentionally built for virtual care, not retrofitted from inpatient or hospital systems, allowing you to deliver thoughtful and structured care.

What your day-to-day practice looks like:

  • 100% remote, outpatient therapy

  • Lower to moderate acuity populations (ex. anxiety, depression, trauma, ADHD, mood disorders, OCD, others)

  • Standard session lengths (60-minute intakes and follow-ups)

  • Consistent outpatient caseload with defined, transparent goals

  • No inpatient, IOP/PHP, or crisis-call responsibilities

  • In-house referral network to/from psychiatrists

  • Full operational support including scheduling, billing, intake coordination, credentialing, and licensing

Clinical autonomy & flexibility:

  • Independent treatment decision-making

  • Input into schedule and weekly availability within operational guidelines

  • Clinical approach within evidence-based standards

  • Care expectations are shaped by practicing clinicians, reinforcing professional judgment, and shared accountability for quality.

  • You practice independently, with accessible clinical leadership available for consultation and support. Our role is to remove administrative work so you can focus on patient care. This model works best for clinicians who value delivering high-quality, evidence-based care to patients.

What we're looking for:

  • Independently licensed therapists (LCSW, LMFT, LPC, LMHC or equivalent)

  • Active, unrestricted license (multi-state licensing support available)

  • Two or more independent and active state licenses (except for CA, NY and MA)

  • Comfort managing a consistent outpatient caseload

  • Strong clinical judgment, communication skills, and independent decision-making

  • Comfort practicing in a fast-paced but sustainable outpatient environment

  • (Highly desired) Experience from outpatient, community mental health, hospital, IOP, or other structured clinical settings

  • (Highly desired) Experience with structured, skills-based modalities (ex. CBT, ACT, MI, DBT-informed care)

  • Please note, this role is not designed for clinicians seeking supervision toward licensure or those looking to build a fully self-directed 1099/Private Practice. You will be a part of our team!

Compensation, Benefits & Stability:

  • Full-time and part-time W-2 employment

  • $70k with the ability to earn up to $20k in incentives (Therapists with a CA license in hand are eligible for base salary of $90K+ monthly productivity incentive.)

  • Tenure-based increases after 2 years

  • Employer-paid health, dental, vision insurance (up to 100% of premiums)

  • 401(k) match with employer match

  • Paid time off (PTO), paid sick time and 11 paid holidays

  • Paid parental leave and long-term retention benefits (ex. 4-week paid sabbatical after 5 years)

  • Malpractice coverage (occurrence-based, 100% employer-paid)

  • CME reimbursement and dedicated CME days

  • Licensing support with upfront coverage of costs

  • Technology package provided

Our history

Talkiatry was founded in 2020 by Dr. Georgia Gaveras, a triple board-certified psychiatrist in adult, child and adolescent psychiatry, and Robert Krayn, a patient who experienced firsthand the challenges of accessing care. Together, they set out to reimagine outpatient psychiatry by building a model that supports both patients and clinicians, while expanding access to mental healthcare.

Our culture

Our clinical community includes 700+ psychiatrists and PMHNPs and 300+ therapists practicing across 32 languages.

Learn more

Email clinicalcareers@talkiatry.com to connect with a recruiter or check out our LinkedIn Life@ pages to hear directly from clinicians who practice with Talkiatry! https://www.linkedin.com/company/talkiatry/life/talkiatry/

Compensation Range: $70K - $90K

Working at Talkiatry

Perks for frontline workers

From Talkiatry, via Breakroom

  • Employer-paid health, dental, and vision insurance (up to 100% of premiums)

  • 100% employer-paid malpractice coverage

  • 401(k) match with employer match and immediate participation

  • Paid time off (PTO), sick time, and 11 paid holidays

  • Continuing Medical Education (CME) stipend and days

  • Flexible scheduling in a fully remote environment

  • Licensing support with upfront coverage of costs

  • Provided technology package for seamless virtual care

  • Virtual faculty practice, inclusive of education, research and engagement opportunities

What to expect from working at Talkiatry

From Talkiatry

About Talkiatry, in their own words

From Talkiatry

We believe great psychiatric care starts with supporting the people who provide it. Too often, psychiatrists are forced to choose between autonomy and stability, meaningful patient care and administrative burden, professional fulfillment and work-life balance.

Founded by a psychiatrist, Talkiatry was designed to be different. Our virtual care model combines clinical autonomy with the support, structure, and resources needed to build a sustainable career. Through dedicated administrative support, thoughtful technology, and a collaborative clinical community, we help psychiatrists spend less time navigating healthcare systems and more time focused on patient care.

Today, Talkiatry serves patients across the country while supporting a growing network of psychiatrists committed to delivering high-quality, evidence-based mental healthcare.

Company values

From Talkiatry

At Talkiatry, we believe the best patient outcomes start with supporting clinicians. We are guided by a commitment to clinical excellence, compassion, integrity, and continuous improvement. We strive to create an environment where psychiatrists can practice thoughtfully, maintain autonomy, collaborate with peers, and build sustainable careers while delivering high-quality care to the patients who need it most.

Diversity and inclusion statement

From Talkiatry

Talkiatry is committed to building a workplace where everyone feels respected, valued, and empowered to contribute. We believe that diverse backgrounds, experiences, and perspectives strengthen our teams and improve the care we provide. We welcome candidates of all backgrounds and are dedicated to fostering an inclusive environment for our employees, clinicians, and patients.