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Remote Insurance Call Center Jobs in Delaware (NOW HIRING)

Talkiatry

Remote Therapist - Delaware

Dover, DE · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...

Talkiatry

Remote Therapist - Delaware

Wilmington, DE · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...

Pj Fitzpatrick

Inside Sales Representative

New Castle, DE · Remote

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fully remote, but you must reside in one of the following areas: Delaware, Pennsylvania, Maryland ... Handle call transfers, messages, and other special telephone tasks efficiently * Maintain a ...

Mission Lane

Operations Senior Manager, AI

Wilmington, DE · On-site +1

$136K - $162K/yr

Every time a Mission Lane customer interacts with our contact center, they're in the middle of ... insurance, and a remote-first work environment. About Mission Lane: Founded in December 2018 ...

ChristianaCare

Senior Net Revenue Analyst (Remote)

Wilmington, DE · On-site +1

$68K - $109K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... center and regional centers of excellence in heart and vascular care, cancer care, and women ... Full Medical, Dental, Vision, Life Insurance, etc. * Two retirement planning offerings, including ...

Bill Good Marketing

Financial Advisor

Wilmington, DE · On-site +1

$96K - $110K/yr

  • Medical

  • PTO

If you're the person your friends call "a lot" because you triple-check dinner reservations, you ... We don't offer employer-sponsored health insurance. Our salary range was built with that in mind ...

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Showing results 21-40

All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Delaware

Remote Insurance Call Center information

See Delaware salary details

$8

$15

$24

How much do remote insurance call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote insurance call center in Delaware is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.21 per hour, depending on experience, location, and employer.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Insurance Call Center jobs in Delaware?

For Remote Insurance Call Center jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Call Center jobs in Delaware look for?

The top searched job categories for Remote Insurance Call Center jobs in Delaware are:

What cities in Delaware are hiring for Remote Insurance Call Center jobs?

Cities in Delaware with the most Remote Insurance Call Center job openings:

Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,008 per year, or $15.9 per hour.

Remote Healthcare Support Representative

Liveops

Dover, DE • Remote

Contractor

Re-posted 3 hours ago

Job description

Healthcare Support Representative — Independent Contractor

Location: Remote (US-Based)

Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • At least 1 year of phone-based healthcare patient or provider support experience.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
  • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
  • Comfortable with medical and health insurance terminology while refraining from offering medical advice.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
  • Independent Contractors are responsible for their own taxes and expenses.
Application & Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements

Computer Requirements
  • Some clients may require additional security measures and equipment.
  • Wired internet connection.
  • Android or Apple phone.
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
  • Review basic technology requirements
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks.
  • Client hours of operation will vary.
Important Notes
  • Additional checks regarding OIG/SAM exclusion lists may be required by clients.
  • Some clients and programs may have additional requirements and certifications.
  • Ensure the clients you choose align with your availability and commitments.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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