Remote Insurance Call Center Jobs in Connecticut

Recovery Services Center is seeking a dedicated and compassionate Licensed Professional Counselor (LPC) to join our team, offering full-time remote services from our outpatient office located in Waterbury, Connecticut. Our organization is committed to enhancing the quality of life for individuals and families facing mental health challenges. The successful candidate will play a vital role in delivering individualized therapy, crafting tailored treatment plans, and documenting client progress to ensure effective care.

Recovery Services Center is a leading provider of mental health services, known for our commitment to personal development and emotional well-being. Our team is comprised of caring specialists who offer a wide range of services to those in need, particularly individuals with limited access to mental health care. We pride ourselves on creating a supportive atmosphere that fosters healing and promotes growth.

In this full-time remote role, counselors will work from the comfort of their own home while engaging with clients via telehealth platforms. Our outpatient setting promotes flexibility, allowing for a healthy work-life balance. Team members have access to a collaborative network of professionals, utilizing innovative tools and technologies to enhance client care, including Electronic Medical Records (EMR) software.

• Deliver individualized therapy strategies, conducting comprehensive assessments and evaluations to determine client needs.
• Provide evidence-based therapeutic interventions for individuals, groups, couples, and families, utilizing modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), psychodynamic therapy, and solution-focused brief therapy.
• Collaborate with multidisciplinary teams, including psychiatrists and case managers, to ensure holistic and cohesive care for clients.
• Maintain accurate clinical records in compliance with legal and ethical standards, actively participating in case reviews and quality assurance processes.
• Engage in ongoing professional development through workshops and training sessions to stay informed on the latest advancements in mental health research and practices.

This role focuses on serving a diverse array of clients, including those facing issues such as anxiety, depression, trauma, and substance use disorders. Our client-centered approach aims to deliver targeted support that meets unique needs and enhances overall mental health outcomes.

• A Master’s or Doctoral degree in Counseling, Psychology, or a related field is required.
• A valid and unrestricted license as a Professional Counselor (LPC) in the state of Connecticut.
• At least two years of counseling experience, preferably within a clinical context, showcasing a proven track record of effective therapy.
• Strong understanding of legal and ethical standards in mental health counseling.
• Excellent interpersonal and communication skills, with the ability to build rapport with a variety of clientele.
• Demonstrated ability to work collaboratively within a healthcare team.
• Familiarity with EMR systems and related technologies to streamline client management processes.

• Specialization in areas such as family therapy, couples therapy, trauma-informed care, or substance use treatment is highly desirable.
• Experience conducting telehealth services is a plus, allowing for effective remote care delivery.

The reviewed compensation range for this position is between USD 70,000 and 90,000 yearly, commensurate with experience and caseload availability. In addition, the following benefits are provided:

• Comprehensive health, dental, and vision insurance plans.
• Malpractice insurance coverage to ensure peace of mind.
• Opportunities for professional development and education reimbursement.
• Support with billing and documentation to minimize administrative burdens and enhance the focus on client care.
• A significant sign-on bonus will be discussed during the interview stage.

Recovery Services Center is committed to the professional growth of our staff. Counselors have access to ongoing training and specialized workshops aimed at expanding their expertise in various therapeutic modalities. This role also offers potential pathways for advancement into supervisory or specialized roles within the organization.

By joining Recovery Services Center, you will be part of a mission-driven organization that values employee well-being and development. We offer a flexible work environment, a strong support network, and the chance to contribute to meaningful change in the lives of our clients. If you are passionate about mental health and eager to make a difference, we encourage you to apply.

If you are ready to take the next step in your counseling career, we invite you to submit your resume and a cover letter detailing your qualifications and interest in this position today. Together, let’s empower those we serve to achieve their full potential.