East Hartford, CT · On-site
$16 - $19.75/hr
Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 months minimum experience in call center/dispatcher experience Sr Call Center requires: Must have a ...
East Hartford, CT · On-site
$16 - $19.75/hr
Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 months minimum experience in call center/dispatcher experience Sr Call Center requires: Must have a ...
East Hartford, CT · On-site
$16 - $19.75/hr
Call Center Representative East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Call Center Representative needs call center/dispatcher experience. Call Center Representative requires: * Must ...
East Hartford, CT · On-site
$16 - $19.75/hr
Call Center Representative East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Call Center Representative needs call center/dispatcher experience. Call Center Representative requires: * Must ...
East Haven, CT · On-site
$18/hr
Call Center openings in East Haven, CT! Pay starts at $18.00 an hour. Retail and in-person customer service experience are encouraged to apply. In this role, you will be responsible for handling ...
East Haven, CT · On-site
$18/hr
Call Center openings in East Haven, CT! Pay starts at $18.00 an hour. Retail and in-person customer service experience are encouraged to apply. In this role, you will be responsible for handling ...
East Haven, CT · On-site
$18/hr
Call Center openings in East Haven, CT! Pay starts at $18.00 an hour. Retail and in-person customer service experience are encouraged to apply. In this role, you will be responsible for handling ...
East Haven, CT · On-site
$18/hr
Call Center openings in East Haven, CT! Pay starts at $18.00 an hour. Retail and in-person customer service experience are encouraged to apply. In this role, you will be responsible for handling ...
New Haven, CT · On-site
Job purpose The Call Center Supervisor is responsible for the daily supervision and operational oversight of a remote team of Call Center Representatives. This position ensures timely patient access ...
New
Quick apply
New Haven, CT · On-site
Job purpose The Call Center Supervisor is responsible for the daily supervision and operational oversight of a remote team of Call Center Representatives. This position ensures timely patient access ...
New
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Specialist Department: Retail Operations Reports To: Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst branch and call center locations.
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Specialist Department: Retail Operations Reports To: Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst branch and call center locations.
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Specialist Department: Retail Operations Reports To: Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst branch and call center locations.
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Specialist Department: Retail Operations Reports To: Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst branch and call center locations.
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Specialist Department: Retail Operations Reports To: Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst branch and call center locations.
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Specialist Department: Retail Operations Reports To: Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst branch and call center locations.
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Specialist Department: Retail Operations Reports To: Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst branch and call center locations.
Norwich, CT · On-site
$16.75 - $21/hr
Call Center Specialist Department: Retail Operations Reports To: Call Center Manager FLSA Status: Non-Exempt Location: 350 Salem Turnpike (homebase) travel amongst branch and call center locations.
Bozrah, CT · On-site
$16.75 - $20.75/hr
Call Center Specialist This a full-time position with a 37.50 hour work week. Monday-Thursday 8:30-4:30, Friday 8:30-5:30 and alternating Saturdays 8:45-12:00. The Call Center Specialist position ...
Bozrah, CT · On-site
$16.75 - $20.75/hr
Call Center Specialist This a full-time position with a 37.50 hour work week. Monday-Thursday 8:30-4:30, Friday 8:30-5:30 and alternating Saturdays 8:45-12:00. The Call Center Specialist position ...
$25 - $35/hr
Join Our Team as a Call Center Representative! Are you ready to kickstart your career in a dynamic and supportive environment? We're looking for enthusiastic individuals to join our team as Call ...
New
Quick apply
$25 - $35/hr
Join Our Team as a Call Center Representative! Are you ready to kickstart your career in a dynamic and supportive environment? We're looking for enthusiastic individuals to join our team as Call ...
New
East Hartford, CT · On-site
$17 - $18.50/hr
First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides ...
East Hartford, CT · On-site
$17 - $18.50/hr
First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides ...
Hartford, CT · On-site
$17.53 - $21.56/hr
Call Center Representative DEPARTMENT: Energy FLSA STATUS: Non-exempt PAY GRADE: 3 REPORTS TO: Call Center Supervisor GENERAL DESCRIPTION OF DUTIES The purpose of this position is to support the ...
Hartford, CT · On-site
$17.53 - $21.56/hr
Call Center Representative DEPARTMENT: Energy FLSA STATUS: Non-exempt PAY GRADE: 3 REPORTS TO: Call Center Supervisor GENERAL DESCRIPTION OF DUTIES The purpose of this position is to support the ...
Farmington, CT · On-site
$56K - $99K/yr
Summary of Position Develop, supervise, and audit the telephone call center staff to consistently achieve departmental goals and create an effective interface between internal and external customers.
Farmington, CT · On-site
$56K - $99K/yr
Summary of Position Develop, supervise, and audit the telephone call center staff to consistently achieve departmental goals and create an effective interface between internal and external customers.
Farmington, CT · On-site
Summary of Position Develop, supervise, and audit the telephone call center staff to consistently achieve departmental goals and create an effective interface between internal and external customers.
Farmington, CT · On-site
Summary of Position Develop, supervise, and audit the telephone call center staff to consistently achieve departmental goals and create an effective interface between internal and external customers.
East Haven, CT · On-site
$15.50 - $20/hr
A Call Center Specialist is someone that possesses the talent for solving tough problems while focusing on delivering exceptional customer service. Being part of our team will involve you to ...
East Haven, CT · On-site
$15.50 - $20/hr
A Call Center Specialist is someone that possesses the talent for solving tough problems while focusing on delivering exceptional customer service. Being part of our team will involve you to ...
$15.50 - $20/hr
See More See Less A Call Center Specialist is someone that possesses the talent for solving tough problems while focusing on delivering exceptional customer service. Being part of our team will ...
$15.50 - $20/hr
See More See Less A Call Center Specialist is someone that possesses the talent for solving tough problems while focusing on delivering exceptional customer service. Being part of our team will ...
Moosup, CT · On-site
$50K - $70K/yr
As an Call Center Associate for Esler Companies - Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services ( no cold calling
Moosup, CT · On-site
$50K - $70K/yr
As an Call Center Associate for Esler Companies - Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services ( no cold calling
Ballouville, CT · On-site
$50K - $70K/yr
As an Call Center Associate for Esler Companies - Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services ( no cold calling
Ballouville, CT · On-site
$50K - $70K/yr
As an Call Center Associate for Esler Companies - Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services ( no cold calling
Pomfret, CT · On-site
$50K - $70K/yr
As an Call Center Associate for Esler Companies - Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services ( no cold calling
Pomfret, CT · On-site
$50K - $70K/yr
As an Call Center Associate for Esler Companies - Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services ( no cold calling
$10.29 - $11.52
1% of jobs
$11.52 - $12.74
4% of jobs
$12.74 - $13.97
9% of jobs
$15.02 is the 25th percentile. Wages below this are outliers.
$13.97 - $15.20
13% of jobs
$15.20 - $16.42
22% of jobs
The median wage is $16.52 / hr.
$16.42 - $17.65
22% of jobs
$18.10 is the 75th percentile. Wages above this are outliers.
$17.65 - $18.88
14% of jobs
$18.88 - $20.10
8% of jobs
$20.10 - $21.33
4% of jobs
$21.33 - $22.56
3% of jobs
$22.56 - $23.78
1% of jobs
$10
$17
$23
An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.
Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.
Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.
For Amazon Call Center jobs in Connecticut, the most frequently searched job titles are:
The top searched job categories for Amazon Call Center jobs in Connecticut are:
Cities in Connecticut with the most Amazon Call Center job openings:
$16 - $19.75/hr
Other
Re-posted 27 days ago
East Hartford, CT, United States
$ 17.00 - 18.00 (US Dollar)
Sr Call Center needs 6 months minimum experience in call center/dispatcher experience
Sr Call Center requires:
Must have a High School Diploma, or equivalent; six months minimum experience in call center/dispatcher experience
In lieu of an Associate degree without call center experience
Must be able to pass 27-30 wpm typing test.
Must be able to pass a customer service assessment
Must be able to successfully pass a criminal background check and drug test.
Sr Call Center duties:
Provide one-to-one telephone contact with consumers and providers.
Assist with password resets.
Accurately respond to incoming calls received by the call center.
Accurately document all interactions with consumers.
Properly forward calls to Call Center Leadership or other CT agencies per procedures.
Provide clear, complete, accurate and objective information based on full understanding of program requirements.
Log calls into call tracking system; note trends in consumer questions and concerns, report and recommend measures to improve customer service.
Work with consumers in difficult situations.
Handle and data enter complaints in accordance with approved policies and procedures.
Meet and exceed daily standards for calls answered, customer service, and quality.
Sourced by ZipRecruiter
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.
Recruiting and staffing services
11 - 50 Employees
Austell, GA, US
