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Remote Inside Sales Agent Jobs in Ohio (NOW HIRING)

Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge fitness equipment to gyms and fitness ...

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Remote Inside Sales Agent information

See Ohio salary details

$23.3K

$66K

$115K

How much do remote inside sales agent jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote inside sales agent in Ohio is $65,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $82,200.00 per year, depending on experience, location, and employer.

What is a remote inside sales agent?

A Remote Inside Sales Agent is a sales professional who works from a remote location, typically from home, to sell products or services over the phone, email, or online platforms. They are responsible for generating leads, building customer relationships, and closing sales without meeting clients face-to-face. Inside Sales Agents often use customer relationship management (CRM) tools to track interactions and follow up with prospects. Their role focuses on inbound and outbound sales activities, and they collaborate closely with other sales team members to achieve targets.

What are the key skills and qualifications needed to thrive as a remote inside sales agent?

To thrive as a Remote Inside Sales Agent, you need strong sales acumen, persuasive communication skills, and a solid understanding of the products or services you represent, often supported by previous sales experience or relevant training. Familiarity with customer relationship management (CRM) software, virtual communication platforms, and digital sales tools is typically required. Outstanding remote collaboration, resilience, and self-motivation help you stand out in this role. These skills are essential to building client relationships, meeting sales targets, and succeeding in a virtual, metrics-driven environment.

What are some common challenges faced by remote inside sales agents, and how can they be addressed?

Remote Inside Sales Agents often face challenges such as maintaining motivation without in-person supervision, managing their time effectively, and building rapport with clients over the phone or video calls. To overcome these, it's helpful to establish a clear daily routine, set measurable goals, and leverage digital tools to stay organized. Regular virtual check-ins with team members and managers can foster a sense of connection and provide opportunities for feedback, ensuring you remain engaged and aligned with team objectives.

What is the difference between Remote Inside Sales Agent vs Remote Customer Service Representative?

AspectRemote Inside Sales AgentRemote Customer Service Representative
Primary RoleGenerating sales, closing deals, and upselling products/servicesAssisting customers, resolving issues, and providing support
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Work EnvironmentSales-focused calls, CRM tools, lead managementSupport calls, ticket systems, customer databases
Common CertificationsSales certifications, product knowledgeCustomer service certifications, communication skills

While both roles are remote and involve communication, Remote Inside Sales Agents focus on selling and revenue generation, whereas Remote Customer Service Representatives prioritize customer support and issue resolution. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What job categories do people searching Remote Inside Sales Agent jobs in Ohio look for?

The top searched job categories for Remote Inside Sales Agent jobs in Ohio are:

What cities in Ohio are hiring for Remote Inside Sales Agent jobs?

Cities in Ohio with the most Remote Inside Sales Agent job openings:

Infographic showing various Remote Inside Sales Agent job openings in Ohio as of August 2026, with employment types broken down into 73% Full Time, 12% Part Time, 6% Temporary, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $65,976 per year, or $31.7 per hour.

Call Center Agent / Inside Sales

Great Day Improvements: A Family of Brands

Twinsburg, OH • Remote

$17 - $18/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Great Day Improvements rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

48th of 55 rated home improvement suppliers and fitters


Job description

Great Day Improvements - Call Center Agent / Inside Sales (Full-Time Call Center)

Great Day Improvements is a collection of some of the best home improvement companies in the nation, and we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands.

We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team.

What We Offer

  • Competitive base pay + performance-based incentives.
  • Comprehensive paid training to build product and sales expertise.
  • Opportunities for career growth within the Great Day Improvements family of brands.
  • A supportive, collaborative work culture that values customer experience and performance.

Schedule / Shifts Available:

Morning Shift

  • Monday – Friday:

    • 8:30 AM – 5:00 PM (On-Site)

  • Weekend Rotations (Remote)

Evening Shift

  • Monday - Thursday:

    • 1:00 PM – 9:30 PM (Remote)

  • Friday
    • 11:30 AM - 8:00 PM (Remote)
  • Weekend Rotations (Remote)

Pay Rate - $17.00 - $18.00/hr PLUS Bonus Opportunities! 

Location: Bedford Heights, OH (On-site)


  • Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience.
  • Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate.
  • Achieve individual sales and customer experience performance targets, contributing to overall team success.
  • Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation.
  • Assist with customer concerns, using effective problem-solving techniques and escalating when necessary.
  • Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
  • Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations.
  • Work flexible shifts, including evenings and weekends, based on business needs.

  • 1–2 years of call center or customer service experience, preferably in the home improvement or related industry.
  • Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus).
  • Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions.
  • Comfortable working toward sales goals in a performance-driven environment.
  • Good organizational skills, with the ability to multi-task and manage time effectively.
  • Dependable and punctual, with a strong commitment to delivering an excellent customer experience.

**Seeking people with in Home Improvement Call Center - Inside Sales – Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care – Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist**

GDI is an Equal Employment Opportunity Employer

#INDGDICCA


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