This is a fully remote position for candidates who thrive in a fast-paced environment and enjoy ... Dual monitors * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired ...
This is a fully remote position for candidates who thrive in a fast-paced environment and enjoy ... Dual monitors * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired ...
We're looking for dependable, customer-focused individuals to join our growing remote call center ... Dual monitors * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired ...
We're looking for dependable, customer-focused individuals to join our growing remote call center ... Dual monitors * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired ...
Remote Customer Service Representative
Ocala, FL · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Dual monitors required (1920×1080), USB headset required, webcam required. * Review the Liveops ...
Remote Customer Service Representative
Ocala, FL · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Dual monitors required (1920×1080), USB headset required, webcam required. * Review the Liveops ...
Customer Relationship Specialist
Ocala, FL · Remote
$20/hr
... service, call center, sales support, or lead management experience * CRM experience required ... Remote - with occasionally visits to a dealership * Requires long periods of sitting and continuous ...
Quick apply
Customer Relationship Specialist
Ocala, FL · Remote
$20/hr
... service, call center, sales support, or lead management experience * CRM experience required ... Remote - with occasionally visits to a dealership * Requires long periods of sitting and continuous ...
Customer Relationship Specialist
Ocala, FL · Remote
$20/hr
... service, call center, sales support, or lead management experience * CRM experience required ... Remote - with occasionally visits to a dealership * Requires long periods of sitting and continuous ...
Customer Relationship Specialist
Ocala, FL · Remote
$20/hr
... service, call center, sales support, or lead management experience * CRM experience required ... Remote - with occasionally visits to a dealership * Requires long periods of sitting and continuous ...
Remote Inmate Call Monitoring information
See Ocala, FL salary details
$7.60 - $8.61
1% of jobs
$8.61 - $9.63
0% of jobs
$9.63 - $10.64
0% of jobs
$10.64 - $11.66
4% of jobs
$11.66 - $12.67
3% of jobs
$13.56 is the 25th percentile. Wages below this are outliers.
$12.67 - $13.69
19% of jobs
The median wage is $14.68 / hr.
$13.69 - $14.70
23% of jobs
$14.70 - $15.72
24% of jobs
$15.73 is the 75th percentile. Wages above this are outliers.
$15.72 - $16.74
18% of jobs
$16.74 - $17.75
2% of jobs
$17.75 - $18.77
5% of jobs
$7
$14
$18
How much do remote inmate call monitoring jobs pay per hour?
As of Jul 28, 2026, the average hourly pay for remote inmate call monitoring in Ocala, FL is $14.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $16.11 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Remote Inmate Call Monitoring Specialist, and why are they important?
To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.
What are some common challenges faced in a Remote Inmate Call Monitoring position, and how can they be managed effectively?
Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.
What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?
| Aspect | Remote Inmate Call Monitoring | Inmate Records Technician |
|---|---|---|
| Credentials | Basic security or monitoring certifications, background checks | High school diploma or GED, data entry skills |
| Work Environment | Remote, security-focused, correctional facilities | On-site or administrative office, correctional facilities |
| Industry Usage | Law enforcement, correctional agencies, private monitoring services | Correctional facilities, law enforcement agencies |
| Job Focus | Monitoring inmate calls, ensuring security compliance | Maintaining inmate records, data management |
Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.
What is remote inmate call monitoring?
Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Ocala, FL? The most popular types of Inmate Call Monitoring jobs in Ocala, FL are:
What are popular job titles related to Remote Inmate Call Monitoring jobs in Ocala, FL? For Remote Inmate Call Monitoring jobs in Ocala, FL, the most frequently searched job titles are:
What job categories do people searching Remote Inmate Call Monitoring jobs in Ocala, FL look for? The top searched job categories for Remote Inmate Call Monitoring jobs in Ocala, FL are:
What cities near Ocala, FL are hiring for Remote Inmate Call Monitoring jobs? Cities near Ocala, FL with the most Remote Inmate Call Monitoring job openings:
$16/hr
Other
Posted 19 days ago
InfoCision rating
3.0
Based on 8 frontline employees who took The Breakroom Quiz
72nd of 72 rated call and contact centers
Job description
Bilingual Call Center Representative- Work from Home
Pay: $16.00 per hour
Job Overview
We are seeking motivated and professional Bilingual Call Center Representatives to join our remote contact center team. In this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish. This is a fully remote position for candidates who thrive in a fast-paced environment and enjoy helping people.
Qualifications
- Fluent in both English and Spanish (spoken and written)
- Excellent communication and problem-solving skills
- Strong computer and multitasking abilities
- Ability to work independently while maintaining productivity
Benefits
- Weekly pay, with the ability to access a portion of your earned pay a few times per week
- Paid training
- Weekly bonus potential
- Rewards & Recognition Programs
- Supportive team environment
- Opportunities for growth and advancement
Schedule
- Day shift
- Night shift
- Evening shift until 2am EST
Remote Work Requirements- Candidates must provide their own:
- Windows PC with at least 8 GB of RAM (No MacBook or Chromebook)
- Dual monitors
- Webcam
- USB Headset
- Wired mouse
- Reliable high-speed internet with a hard-wired connection.
- A quiet, distraction-free workspace
Apply Today
If you are bilingual, customer-focused, and ready to work from the comfort of your home, we encourage you to apply today.
About InfoCision
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Akron, OH, US
Year founded
1982