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Remote Inmate Call Monitoring Jobs in Fort Worth, TX

RemX

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$16/hr Remote Customer Care Representatives

Dallas, TX · Remote

$16/hr

Are you a hard-working individual looking for a REMOTE work from home position? Our Fortune 500 ... in a call center (NO EXCEPTIONS) * Ability to multi-task and use dual monitors * Adhere to all ...

RemX

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$19/hr Remote Medical Claims Specialists *TEXAS*

Irving, TX · Remote

$19/hr

Must have a minimum of 1 year of recent case management experience in a call center (NO EXCEPTIONS ... Must be able to pick up equipment in Irving, TX * Ability to multi-task and use dual monitors.

New

SmartIPlace

Cybersecurity SME[Remote]

Dallas, TX · Remote

MS Teams Video Call Approximate Duration: 6+ Month Contract Visa: USC/GC Senior Cybersecurity SME ... Establish control health monitoring for identity platforms; drive automation to reduce toil and ...

Transcend Softech LLC

NiCE CXone Architect

Dallas, TX · Remote

$64.50 - $85/hr

NiCE CXone Architect Dallas or Remote Long Term Contract Architect with NiCE CXone. Location is ... Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound ...

Expert ITC

Sales position

Dallas, TX · Remote

This is a Business to Business relationship where you call/visit Clients and build business ... We also offer Managed Services, Security camera installation, and Remote monitoring. Our company is ...

MMC Group

IT Customer Service Representative

Irving, TX · Remote

$22.23/hr

... chat & remote support. * Technologist to identify, investigate and diagnose the issue and take ... Assists with monitoring and tracking incidents to ensure resolution occurs within the customer ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

Monitor remote service board in PSA tool for new tickets, and upon arrival evaluates the tickets ... phone call and email. Send summary response to Axxys team immediately after receiving alert ...

Tuesday Health

Clinical Supervisor (Texas)

Dallas, TX · Remote

Remote (must be located in Texas), Travel required up to 30% Who We Are: Tuesday Health is a value ... Monitor key performance metrics, clinical quality indicators, and operational goals; implement ...

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Remote Inmate Call Monitoring information

See Fort Worth, TX salary details

$7

$15

$19

How much do remote inmate call monitoring jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote inmate call monitoring in Fort Worth, TX is $15.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $16.59 per hour, depending on experience, location, and employer.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What are popular job titles related to Remote Inmate Call Monitoring jobs in Fort Worth, TX?

For Remote Inmate Call Monitoring jobs in Fort Worth, TX, the most frequently searched job titles are:

What job categories do people searching Remote Inmate Call Monitoring jobs in Fort Worth, TX look for?

The top searched job categories for Remote Inmate Call Monitoring jobs in Fort Worth, TX are:

What cities near Fort Worth, TX are hiring for Remote Inmate Call Monitoring jobs?

Cities near Fort Worth, TX with the most Remote Inmate Call Monitoring job openings:

Remote Inmate Call Monitoring jobs near you
Infographic showing various Remote Inmate Call Monitoring job openings in Fort Worth, TX as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,922 per year, or $15.3 per hour.

$16/hr Remote Customer Care Representatives

RemX

Dallas, TX • Remote

$16/hr

Full-time

Medical, Dental, Vision

Posted 11 days ago

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Job description

Are you a hard-working individual looking for a REMOTE work from home position? Our Fortune 500 Pharmaceutical Client is looking for driven, friendly, and experienced Customer Service Reps to join their team!

This is the one for you!!!

Important: Must be available to pick up equipment in Irving, TX

Position: Remote Medical Customer Service Rep.

  • Pay: $16/hr. Weekly Pay plus Benefits
  • Paid Training!!!
  • Equipment Provided (Must be able to pick up in Irving, TX)

Schedule: 8am-8pm EST. Monday through Friday (Must be able to work ANY 8hr Shift between these hours of operation assigned.)

What you'll do:

  • Handle high volume inbound calls.
  • Outbound calls depending on department needs.
  • Provide accurate information to the patient and or the healthcare provider
  • Assist callers with information and status of their application
  • Provide appropriate follow-up and next steps for caller
  • Provide appropriate customer service and effortless experience to the caller
  • Must be able to multitask between several internal system programs
  • Follow company policies and procedures

Job Requirements:

Must have: Must have 1 year or more of recent experience in a call center (NO EXCEPTIONS)

  • Ability to multi-task and use dual monitors
  • Adhere to all company required KPI'S
  • Quiet workstation with High-Speed Internet and Modem access REQUIRED.
  • Excellent verbal and written communication skills
  • Active listening and problem-solving ability
  • Basic computer proficiency (typing, data entry, navigating systems)
  • Strong attention to detail and accuracy
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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