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Remote Inmate Call Monitoring Jobs in Conroe, TX

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Please do not apply if you do not have outbound sales experience, remote phone sales experience ... Monitor with a recommended resolution of 1920x1080, minimum resolution of 1366x768 * Wired Keyboard ...

Prior call center or patient access experience Training & Schedule Training (4 Weeks - Mandatory ... Dual monitors * Keyboard, mouse, webcam, and wired headset * Ethernet cable You Must Have: * High ...

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $20.75/hr

Utilize remote camera tools to perform routine monitoring and assistance in troubleshooting to the customer. * Properly triage calls and determine routing based on the nature of the call.

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Utilize remote camera tools to perform routine monitoring and assistance in troubleshooting to the customer. * Properly triage calls and determine routing based on the nature of the call.

Sales Trainer

Houston, TX · On-site +1

$85K/yr

... remote from anywhere in the continental US. The Customer Care Center Sales Trainer works with our ... Monitor call activity, performance metrics, and quality results to identify skill gaps and deliver ...

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Remote Inmate Call Monitoring information

See Conroe, TX salary details

$6

$13

$17

How much do remote inmate call monitoring jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote inmate call monitoring in Conroe, TX is $13.71, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $14.81 per hour, depending on experience, location, and employer.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What cities near Conroe, TX are hiring for Remote Inmate Call Monitoring jobs?

Cities near Conroe, TX with the most Remote Inmate Call Monitoring job openings:

Infographic showing various Remote Inmate Call Monitoring job openings in Conroe, TX as of June 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $28,516 per year, or $13.7 per hour.

Salesforce Health Cloud Dev II

Houston, TX • Remote

$25 - $35/hr

Other

Posted 19 days ago


Job description

Location: Remote (eligible states: AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI, WY)


Description:

The Salesforce Health Cloud Developer II designs, develops, tests, documents, implements, and supports Salesforce Health Cloud solutions. This role delivers application customizations, integrates third-party software and enterprise systems, partners with the Salesforce Health Cloud Administrator and cross-functional teams, monitors critical workflows, and resolves or escalates issues as needed.


What You Will Do:

  • Evaluate, support, and test vendor-supplied software; assess compatibility, install upgrades and patches, and troubleshoot technical issues.
  • Research available modules and develop a strong understanding of the business processes and user functions they support, including how modules connect and affect one another.
  • Help design user interfaces and workflows based on business needs.
  • Analyze, design, and develop code for system interfaces and data integration services using Salesforce APIs.
  • Convert logical designs into efficient program code; review and revise applications to meet new requirements and participate in code reviews with lead or senior developers.
  • Provide day-to-day support to functional users, debug system issues, and build knowledge of user workflows to improve application development and support.
  • Coordinate across departments to support application performance and communicate the impact of upgrades, fixes, and process changes.
  • Develop test plans with guidance from a lead developer, prepare test data, execute program and system testing, evaluate defects, and revise code.
  • Create and maintain technical reports, instructional materials, system design documents, and program documentation.
  • Assist with escalated trouble tickets, reporting, event-call monitoring, and first-level responses; document change-control activities.
  • Participate in project status meetings and work within Agile Scrum and test-driven development practices, including user stories, sprint planning, and retrospectives.
  • Participate in on-call support, including occasional weekend or nighttime work for implementations, and perform other duties as assigned.

You Will Be Successful If:

  • You apply sound application programming, systems analysis, and business problem-solving methods to deliver reliable solutions.
  • You collaborate effectively, influence others positively, and build commitment across technical and business teams.
  • You solve problems through systematic analysis and sound judgment while maintaining a realistic understanding of relevant issues.
  • You organize people and tasks, adapt to changing priorities, learn systems quickly, and remain detail-oriented within time and resource constraints.
  • You manage multiple deadlines and requirements in a high-volume, fast-paced environment while maintaining focus and control of workflow.
  • You develop creative solutions, view change constructively, and adapt with resilience and a mature problem-solving approach.
  • You communicate clearly, listen critically, adjust to different audiences, and demonstrate a strong commitment to established policies and procedures.

What You Will Bring:

  • Bachelor’s degree in Business Administration, Computer Science, Mathematics, Engineering, or a related field with coursework in programming and database systems, or equivalent experience.
  • U.S. citizenship and the ability to receive a favorable interim and final adjudicated Department of Defense background investigation.
  • 3+ years of general application development and support experience.
  • 1+ year of hands-on Salesforce Health Cloud experience.
  • 1+ year of experience with a Salesforce DevOps toolset and CI/CD practices.
  • Experience with JavaScript, Salesforce Flows, Apex, Lightning Web Components, Visualforce, SOAP, and REST.
  • Experience working in an Agile environment using Jira or a similar solution.
  • Experience communicating with both technical and business audiences.
  • Technical experience with healthcare systems or government contract systems.
  • Hands-on Salesforce development experience in a Salesforce Government Cloud environment.

Preferred:

  • 4+ years of general application development and support experience.
  • 2+ years of Salesforce Health Cloud experience.
  • 2+ years of experience with a Salesforce DevOps toolset and CI/CD practices.
  • Salesforce Platform App Builder, Platform Developer I, and/or Platform Developer II certification.
  • Experience with the Aura framework and OmniScript.
  • Strong written and verbal communication skills.
  • Technical experience with healthcare systems or government contract systems.
  • Experience with Salesforce Lightning Web Components and Einstein Analytics.


Additional Details

- Temp-to-hire - Candidate must be a U.S. citizen and able to receive a Department of Defense background investigation. - This is a fully remote position. All work must be performed from the candidate???s approved home workspace. The candidate cannot work from public, shared, or other outside locations. - Candidate must have hands-on Salesforce Government Cloud or Government Cloud Plus development experience. Working for a government agency or government contractor does not qualify unless the candidate developed within one of these Salesforce environments. - Candidate must have at least three years of hands-on Salesforce Health Cloud development experience. General Salesforce experience within a healthcare organization does not qualify unless the candidate directly developed or implemented Salesforce Health Cloud. - The resume must clearly identify the projects where the candidate used Salesforce Government Cloud and Salesforce Health Cloud, including the candidate???s responsibilities, modules used, and dates of experience. - Eligible states: AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI, WY