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Remote Inmate Call Monitoring Jobs in Arlington, TX

Exeter Finance

Specialty Manager

Irving, TX · Remote

$58K - $80K/yr

The Specialty manager will be responsible for the monitoring and oversight of all customer call ... Can effectively collaborate with peers and leadership #LI-Remote Individual compensation packages ...

MMC Group

IT Customer Service Representative

Irving, TX · Remote

$22.23/hr

... chat & remote support. * Technologist to identify, investigate and diagnose the issue and take ... Assists with monitoring and tracking incidents to ensure resolution occurs within the customer ...

PharMerica

Clinical Hub Supervisor

Arlington, TX · Remote

Remote opportunity Schedule Monday - Friday, 11am - 7:30pm Central Time Zone Requirements include a ... Participates in call calibration sessions. * Walks the floor to observe and provide information and ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

Monitor remote service board in PSA tool for new tickets, and upon arrival evaluates the tickets ... phone call and email. Send summary response to Axxys team immediately after receiving alert ...

Above Lending

Loan Sales Representative

Dallas, TX · Remote

We are looking for agents available to work the following shifts: 8:00a - 5:00p CT (remote) 12:00p ... Effective pipeline management which requires monitoring and tracking leads through each stage of ...

Above Lending

Loan Sales Representative

Fort Worth, TX · Remote

We are looking for agents available to work the following shifts: 8:00a - 5:00p CT (remote) 12:00p ... Effective pipeline management which requires monitoring and tracking leads through each stage of ...

Seasoned Recruitment

Tele-Psychiatrist

Dallas, TX · Remote

... fully remote, 1099 independent contractor capacity. This role is meticulously designed for ... Develop, implement, and monitor individualized treatment plans for a diverse adult and/or ...

CVS Health

Manager, Service Operations

Dallas, TX · Remote

$60K - $132K/yr

Monitors and assesses the performance of service teams and individuals to ensure adherence to ... Prior provider/clinical engagement experience * 3+ years leadership in a remote/call center ...

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Remote Inmate Call Monitoring information

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How much do remote inmate call monitoring jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote inmate call monitoring in Arlington, TX is $14.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $15.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the most commonly searched types of Inmate Call Monitoring jobs in Arlington, TX?

The most popular types of Inmate Call Monitoring jobs in Arlington, TX are:

What are popular job titles related to Remote Inmate Call Monitoring jobs in Arlington, TX?

For Remote Inmate Call Monitoring jobs in Arlington, TX, the most frequently searched job titles are:

What job categories do people searching Remote Inmate Call Monitoring jobs in Arlington, TX look for?

The top searched job categories for Remote Inmate Call Monitoring jobs in Arlington, TX are:

What cities near Arlington, TX are hiring for Remote Inmate Call Monitoring jobs?

Cities near Arlington, TX with the most Remote Inmate Call Monitoring job openings:

Remote Inmate Call Monitoring jobs near you
Infographic showing various Remote Inmate Call Monitoring job openings in Arlington, TX as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $29,975 per year, or $14.4 per hour.

Specialty Manager

Exeter Finance

Irving, TX • Remote

$58K - $80K/yr

Full-time

Posted 24 days ago

Exeter Finance rating

9.1

Company rating: 9.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car. 

Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.

Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.

Job Description

Job Summary

The Specialty Manager will be responsible for the oversight, leadership and process management of the Specialty Team and functions. Responsibilities include oversight and management of the Cease/Desist, Deceased, Voluntary Surrender and Specialty State end to end functions; identifying potential Cease/Desist and Deceased accounts through Call Miner review, analysis and exception communication as well as the review and processing of actual Deceased and Cease/Desist accounts.The review, exception detection and communication is facilitated by the Specialty Manager on accounts that are identified with State Call Handling Restrictions.The Specialty manager will be responsible for the monitoring and oversight of all customer call handling based on requirements and functions

Job Duties
  • Manage, Direct and Assign volume within Specialty processes for appropriate handling within established SLA and in accordance with any applicable Federal and State requirements
  • Staffing assessment and allocation for proper coverage for all Specialty Call Handling
  • Execute identified process enhancements and expansions to comply with all requirements
  • Quality assessment of completed productivity for accuracy and compliance with Federal and State regulations, as well as policy and procedure
  • Communicate Call Miner and State Call Restricted exceptions as well as collaborate and assist other departments across the organization, as needed.
  • Other duties as assigned.
Education and Work Experience
  • College degree or equivalent work experience
  • Six (6)+ years of experience
  • One (1)+ years of management experience
  • Experience in compliance requirements, regulations and processes preferred
  • Knowledge of Cease/Desist, Deceased and Specialty State process, regulations, requirements and structure
  • General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA).
  • Established verbal and written communication skills.
  • Working knowledge of Microsoft Office Suite, including Excel and Word.
  • Ability to maintain confidentiality
  • Adaptable to changes within a face paced environment
  • Can effectively collaborate with peers and leadership

#LI-Remote

Individual compensation packages are based on various factors unique to each candidate including

skill set, experience, qualifications and other job-related reasons.

The pay range for this role is $58,900.00 - $80,900.00 annually.

Exeter Finance LLC is an Equal Opportunity Employer.

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