ZipRecruiter

Log In

2

Remote Inmate Call Monitoring Jobs in Missouri (NOW HIRING)

Puzzle Healthcare

Nurse Practitioner

Saint Louis, MO · Remote

Monitor readmission risk and help close gaps in post-acute care * Maintain compliance with post ... Schedule: Weekday daytime hours only; no nights, weekends, holidays, or call * Compensation:

Dentons

Docket Specialist, Litigation

Kansas City, MO · On-site +1

$70K - $90K/yr

This is a remote role with flexibility to work from home, aligned to a Dentons office location. The ... Monitor cases with the use of various online resources. Handle all inquiries from attorneys ...

Dentons

Docket Specialist, Litigation

Saint Louis, MO · On-site +1

$70K - $90K/yr

This is a remote role with flexibility to work from home, aligned to a Dentons office location. The ... Monitor cases with the use of various online resources. Handle all inquiries from attorneys ...

MCI Careers

VP of Sales

MO · Remote

$120K/yr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

ArchKey Solutions

BIM Manager

Fenton, MO · On-site +1

Louis MO, or Minneapolis MN office, or fully remote. About ArchKey ArchKey is one of the nation ... This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow ...

ArchKey Solutions

BIM Manager

Fenton, MO · On-site +1

Louis MO, or Minneapolis MN office, or fully remote. About ArchKey ArchKey is one of the nation ... This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow ...

ArchKey Solutions LLC

BIM Manager

Fenton, MO · On-site +1

Louis MO, or Minneapolis MN office, or fully remote. About ArchKey ArchKey is one of the nation ... This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow ...

MCI Careers

VP BPO Sales

MO · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

next page

Showing results 1-20

All JobsInmate Call Monitoring JobsRemote Inmate Call Monitoring JobsRemote Inmate Call Monitoring Jobs in Missouri

Remote Inmate Call Monitoring information

What are the key skills and qualifications needed to thrive as a Remote Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What job makes $10,000 a month without a degree?

Remote Inmate Call Monitoring jobs typically do not pay $10,000 a month; such high earnings are uncommon without specialized skills or experience. High-paying roles that can reach this level often involve sales, entrepreneurship, or skilled trades, but generally require experience, certifications, or a strong network. Most jobs with this income level demand significant expertise or business ownership rather than a standard position without a degree.

What are some common challenges faced in a Remote Inmate Call Monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

How much is a 15-minute call from jail?

In remote inmate call monitoring roles, the cost of a 15-minute jail call typically ranges from $3 to $10, depending on the facility and service provider. Monitoring professionals may need to understand call costs for compliance and reporting purposes, but the actual charges are set by the jail or phone service provider, not the monitoring role itself.

Can TextNow accept jail calls?

As a remote inmate call monitoring professional, it is important to note that services like TextNow typically do not support calls from jail or prison phone systems, which often use specialized or restricted lines. Most jail calls are made through approved, monitored phone services that comply with correctional facility regulations, and consumer apps like TextNow are generally not compatible with these systems. Monitoring jail calls requires specific tools and legal compliance, and standard consumer messaging apps are not designed for this purpose.

Can prisoners work remotely?

Remote inmate call monitoring jobs typically involve overseeing and analyzing phone calls from correctional facilities, and they are usually performed remotely by trained professionals. These roles often require security clearances, specialized software, and adherence to strict confidentiality protocols, but they do not involve prisoners working remotely. Instead, the job is conducted by individuals monitoring calls from outside the facility.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Missouri? The most popular types of Inmate Call Monitoring jobs in Missouri are:
What are popular job titles related to Remote Inmate Call Monitoring jobs in Missouri? For Remote Inmate Call Monitoring jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Remote Inmate Call Monitoring jobs in Missouri look for? The top searched job categories for Remote Inmate Call Monitoring jobs in Missouri are:
What cities in Missouri are hiring for Remote Inmate Call Monitoring jobs? Cities in Missouri with the most Remote Inmate Call Monitoring job openings:
Remote Inmate Call Monitoring jobs near you
Remote Account Resolution Specialist

Remote Account Resolution Specialist

BCA Financial Services Inc

Kansas City, MO • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Job Type
Full-time
Description
REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities) LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE
Summary/Objective:
Work with clients' customers to address inquiries and concerns related to the customer's account, improve collections on accounts through active communication, initiate appropriate action, and maintain records in accordance with company policies and procedures. Continuously strive to provide a seamless interface for the consumer between BCA Financial Services, Inc. (BCA) and the creditor client.
BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!
Compensation & Benefits we offer:
  • $17/HR with monthly bonus opportunities
  • Monday through Friday schedule
  • Medical, GAP, Dental, Vision, and Voluntary Life insurance
  • 401k with a company match
  • Paid time off and Paid holidays

The Collections Specialist will:
  • Provide exceptional customer service to our client's patients while accurately recording their information.
  • Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
  • Handle high volumes of inbound and outbound calls.
  • Work with various computer programs and will be responsible for meeting individual metrics.

Essential Functions:
  • Make outbound and receive inbound calls and maintain clear and concise documentation of all attempts and/or contacts made and received directly on the computerized collection system
  • Encourage payment in full on accounts through credit card, check and pertinent health care coverage or if appropriate, schedule partial payment plans
  • Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues
  • Maintain assigned productivity standards and meet assigned performance standards on a consistent basis
  • Effectively communicate and accurately process account updates, changes
  • Demonstrate accuracy and thoroughness, look for ways to improve and promote quality, apply feedback to improve performance, monitor own work to ensure quality
  • Demonstrate a strong working knowledge of, and comply with, the Federal Fair Debt Collection Practices Act (FDCPA), the Florida Commercial and Consumer Collection Practices Act (FCCCPA), the Fair Credit Reporting Act (FCRA), the Health Insurance Portability and Accountability Act (HIPAA) and other statutes, laws and regulations pertinent to the collection industry as well as industries served

Requirements
Work from home requirements:
  • Have a quiet and private workspace.
  • High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported. Must connect to modem via 50 ft. ethernet cable
  • You must meet all the technical requirements prior to the first day of training.
  • You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, or VA.
  • We will provide you with the equipment needed to be successful.

Qualifications:
  • High school diploma or equivalent
  • Minimum of 1 year working in a call center environment with a focus in customer service, billing or collections
  • Effective interpersonal and human relations skills
  • Effective verbal and written communication skills
  • Strong understanding of principles for providing effective customer service including customer needs assessment, meeting quality standards for service and continual evaluation of customer satisfaction
  • Basic Knowledge of medical terminology
  • A proven track record of strong negotiation and trouble shooting skills
  • A persuasive style of communication, stimulating and motivating others to action while being aware of and responsive to their needs and concerns
  • Above average critical thinking skills

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.
Salary Description
$17.00 Per Hour

Apply