Own inbound health plan leads, quickly qualifying and advancing promising opportunities. * Achieve ... Ability to operate independently in a remote environment while managing multiple complex ...
Own inbound health plan leads, quickly qualifying and advancing promising opportunities. * Achieve ... Ability to operate independently in a remote environment while managing multiple complex ...
Remote Inbound Travel information
What is the difference between Remote Inbound Travel vs Remote Outbound Travel?
| Aspect | Remote Inbound Travel | Remote Outbound Travel |
|---|---|---|
| Primary Focus | Assisting international travelers coming into a destination | Helping travelers depart from their location to other destinations |
| Work Environment | Customer service, booking, and itinerary planning for inbound clients | Travel arrangements, booking, and support for outbound travelers |
| Common Certifications | Travel and tourism certifications, customer service skills | Similar certifications, with emphasis on international travel knowledge |
Remote Inbound Travel involves assisting travelers coming into a destination, focusing on inbound services like bookings and customer support. Remote Outbound Travel centers on helping clients plan and execute trips departing from their location. While both roles require travel industry knowledge and customer service skills, their primary focus and client interactions differ significantly.
What are Remote Inbound Travel jobs?
Remote Inbound Travel jobs involve assisting clients with their travel needs—such as booking flights, hotels, and tours—while working from a remote location, typically from home. These roles often include customer service, itinerary planning, and providing travel advice via phone, email, or chat. Professionals in this field work for travel agencies, tour operators, or travel technology companies, and require strong communication skills, attention to detail, and knowledge of popular travel destinations. Remote inbound travel agents focus on handling incoming requests rather than making outbound sales calls. This career is ideal for those who want to work in the travel industry with the flexibility of remote work.
What are some common challenges faced by professionals in remote inbound travel roles, and how can they be addressed?
Professionals in remote inbound travel roles often encounter challenges such as managing time zone differences, handling high volumes of inquiries during peak seasons, and maintaining effective communication with clients and partners remotely. To overcome these challenges, it's important to establish clear processes for prioritizing tasks, utilize digital collaboration tools, and proactively communicate with both customers and team members. Additionally, staying updated on travel regulations and leveraging customer relationship management (CRM) systems can help streamline workflow and enhance client satisfaction.
What are the key skills and qualifications needed to thrive as a Remote Inbound Travel Agent, and why are they important?
To thrive as a Remote Inbound Travel Agent, you typically need strong knowledge of travel products, customer service expertise, and proficiency in booking systems, often supported by a high school diploma or relevant travel certifications. Familiarity with global distribution systems (GDS) such as Amadeus or Sabre and online booking platforms is commonly required. Exceptional communication, attention to detail, and problem-solving skills help agents effectively assist clients and resolve travel-related issues. These skills ensure seamless travel arrangements, high customer satisfaction, and the ability to manage complex itineraries remotely.
What are popular job titles related to Remote Inbound Travel jobs in Wisconsin? For Remote Inbound Travel jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Travel jobs in Wisconsin look for? The top searched job categories for Remote Inbound Travel jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Inbound Travel jobs? Cities in Wisconsin with the most Remote Inbound Travel job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Sun Life Assurance Company of Canada rating
8.6
Based on 18 frontline employees who took The Breakroom Quiz
82nd of 281 rated insurance
Job description
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Job Description:
Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work in the contiguous states plus AK.
The opportunity:
The Director, Health Plan Dental Solutions leads DentaQuest's efforts to identify and build new Health Plan relationships. In conjunction with the VP, Business Development, this position will independently engage senior decision makers across regional and national health plans and demonstrate the value of DentaQuest's Medicaid, Medicare Advantage, and commercial "white label" offerings.
How You will Contribute:
Develop and refine a comprehensive business development plan to reinforce DentaQuest's competitive positioning
Articulate and deliver the DentaQuest story to Health Plans, championing our Medicaid, Medicare Advantage and commercial "white label" dental solutions
Proactively identify, qualify, and pursue new health plan partnerships independent of formal RFP cycles through targeted outreach campaigns
Develop and present persuasive business cases, ROI analyses, and value propositions to health plan executives to support decision-making and advance sales opportunities
Continually assess emerging market trends and regulatory developments; communicates findings to leadership for strategic assessment
Create and manage a robust opportunity pipeline, providing accurate forecasting and strategic analysis to leadership with recommendations on overall planning and resource allocation
Identify cross-sell and upsell opportunities within existing health plan accounts, driving incremental revenue and deepening partnerships.
Own inbound health plan leads, quickly qualifying and advancing promising opportunities.
Achieve new business revenue, pipeline and activity objectives
Position DentaQuest as a strategic partner aligned to health plan objectives related to quality, affordability, growth, and member experience
Lead cross-functional collaboration with internal partners to develop compliant, differentiated solutions
Guide prospective partners through complex contracting, approval, and onboarding processes
Serve as the primary liaison for new health plan partners during the pre-launch phase, clearly communicating client expectations and success criteria to ensure a seamless transition from sales to implementation.
Maintain detailed records of prospecting activities, pipeline status, and sales outcomes in CRM systems, regularly reporting progress to leadership.
Represent DentaQuest at industry conferences, health plan association meetings, and key stakeholder forums as a key subject matter expert
What you will bring with you:
Bachelor's degree in business, healthcare administration, or a related field, or equivalent experience
10 or more years of progressive health planfocused business development or sales experience
Demonstrated success working with Medicaid and Medicare Advantage health plans
Strong understanding of health plan decisionmaking structures, procurement processes, and regulatory considerations
Proven ability to create and advance opportunities outside of formal RFP processes
Established relationships with health plan executives or senior leaders strongly preferred
Experience positioning delegated models, administrative services, or whitelabel solutions is a plus
Ability to operate independently in a remote environment while managing multiple complex opportunities
Willingness and ability to travel regularly within assigned region
Exceptional written, verbal, and executivelevel presentation skills
Strong organizational skills and proficiency with CRM systems and standard business software
Key Attributes for Success
Entrepreneurial drive and the ability to self-generate activity without relying on formal RFPs or state procurement processes.
Strong relationship-building and networking skills, particularly with health plan executives and decision-makers.
Proven track record of closing complex, consultative sales in the health plan sector.
Excellent communication, negotiation, and presentation abilities tailored to sophisticated health plan audience
Salary:
Salary Range: $141,600 - $212,400
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.comto request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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