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Remote Inbound Travel Jobs in Wisconsin (NOW HIRING)

LeafHome

Remote Customer Care

Kaukauna, WI · On-site +1

$16/hr

Provide excellent customer service during all inbound/outbound phone calls while maintaining ... Travel Requirements: * Indicate any travel or work location * No travel required (stationary work ...

Pentair

Senior SAP Analyst - EWM

Milwaukee, WI · Remote

$82K - $152K/yr

External candidates can work remote, as long as you are within a reasonable driving distance of a ... Along with this, 30% travel is required for go-lives and hyper-care to a Pentair facility. ** You ...

Pentair

Senior SAP Analyst - EWM

Green Bay, WI · Remote

$82K - $152K/yr

External candidates can work remote, as long as you are within a reasonable driving distance of a ... Along with this, 30% travel is required for go-lives and hyper-care to a Pentair facility. ** You ...

Polco

Account Executive

Madison, WI · On-site +1

$160K - $200K/yr

Respond promptly to inbound leads within your territory and advance them through the sales process ... Travel to events and conferences as needed Experience & Qualifications: * 5+ years of demonstrated ...

CallTower Inc

$111K - $133K/yr

... queues, inbound/outbound campaigns, etc. • Build Omni-channel experiences • Deploy AI driven ... travel • Leadership and assertiveness • Ability to manage customer expectations and ...

All JobsInbound Travel JobsRemote Inbound Travel JobsRemote Inbound Travel Jobs in Wisconsin

Remote Inbound Travel information

What is a remote inbound travel job?

Remote Inbound Travel jobs involve assisting clients with their travel needs—such as booking flights, hotels, and tours—while working from a remote location, typically from home. These roles often include customer service, itinerary planning, and providing travel advice via phone, email, or chat. Professionals in this field work for travel agencies, tour operators, or travel technology companies, and require strong communication skills, attention to detail, and knowledge of popular travel destinations. Remote inbound travel agents focus on handling incoming requests rather than making outbound sales calls. This career is ideal for those who want to work in the travel industry with the flexibility of remote work.

What are the key skills and qualifications needed to thrive as a remote inbound travel agent?

To thrive as a Remote Inbound Travel Agent, you typically need strong knowledge of travel products, customer service expertise, and proficiency in booking systems, often supported by a high school diploma or relevant travel certifications. Familiarity with global distribution systems (GDS) such as Amadeus or Sabre and online booking platforms is commonly required. Exceptional communication, attention to detail, and problem-solving skills help agents effectively assist clients and resolve travel-related issues. These skills ensure seamless travel arrangements, high customer satisfaction, and the ability to manage complex itineraries remotely.

What are some common challenges faced by professionals in remote inbound travel roles, and how can they be addressed?

Professionals in remote inbound travel roles often encounter challenges such as managing time zone differences, handling high volumes of inquiries during peak seasons, and maintaining effective communication with clients and partners remotely. To overcome these challenges, it's important to establish clear processes for prioritizing tasks, utilize digital collaboration tools, and proactively communicate with both customers and team members. Additionally, staying updated on travel regulations and leveraging customer relationship management (CRM) systems can help streamline workflow and enhance client satisfaction.

What is the difference between Remote Inbound Travel vs Remote Outbound Travel?

AspectRemote Inbound TravelRemote Outbound Travel
Primary FocusAssisting international travelers coming into a destinationHelping travelers depart from their location to other destinations
Work EnvironmentCustomer service, booking, and itinerary planning for inbound clientsTravel arrangements, booking, and support for outbound travelers
Common CertificationsTravel and tourism certifications, customer service skillsSimilar certifications, with emphasis on international travel knowledge

Remote Inbound Travel involves assisting travelers coming into a destination, focusing on inbound services like bookings and customer support. Remote Outbound Travel centers on helping clients plan and execute trips departing from their location. While both roles require travel industry knowledge and customer service skills, their primary focus and client interactions differ significantly.

What are popular job titles related to Remote Inbound Travel jobs in Wisconsin?

For Remote Inbound Travel jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Travel jobs in Wisconsin look for?

The top searched job categories for Remote Inbound Travel jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Inbound Travel jobs?

Cities in Wisconsin with the most Remote Inbound Travel job openings:

Remote Inbound Travel jobs near you

Remote Customer Care

LeafHome

Kaukauna, WI • On-site, Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

About Leaf Home
At Leaf Home, we are powered by people on a single mission to make homeownership easy. We've crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-year recipient of Top Workplaces recognition.
From competitive medical benefits to people-focused committees like the Women's Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.
Why Leaf Home
  • We Win - Being driven every day to win is who we are
  • People Powered - Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more
  • Family Feel with Enterprise-Level Resources - You are important to us, and we've built a culture you'll love
  • Support - Inclusion, sustainability, and reliability surround everything we do
  • Personal Growth - Dedicated to providing resources and encouragement for employee growth
  • Mobility - Locations throughout the U.S. and Canada, with continued expansion

Position Summary:
The Customer Care Coordinator handles customer inbound and outbound calls, primarily with customers post-sale, but also answers general company questions for internal and external customers. This role schedules customer service calls and other customer service activities as needed. This position is required to review completed service tickets from the field for quality assurance.
Essential Duties and Responsibilities:
  • Provide excellent customer service during all inbound/outbound phone calls while maintaining effective relationships with peers, multiple internal/external customers and senior leaders.

  • Review contract with customer post-sale to ensure accuracy and completeness.

  • Schedule installation with the customer and assign the job to an installation contractor.

  • Schedule service customers with local technicians, as needed.

  • Review completed service tickets for quality assurance in region.

  • Act as a liaison and corporate contact for Leaf Home installation and service teams at the local office in assigned region.

  • Be flexible in performing any task deemed necessary to support department and/or company-wide initiatives.

  • May process change orders.

Required Education and Experience:
  • High school diploma or equivalent.

Required Years of Experience
1+ years of customer service and administrative experience.
Additional Requirements:
  • Computer and keyboard proficiency - job duties performed are essentially paperless.

  • Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional.

  • Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the customer's needs at the forefront of every interaction.

  • Adaptable, patient, and highly detail-oriented and data-efficient.

  • Highly organized, with strong time management skills and the ability to be resourceful.

  • Proficiency using Microsoft Office Suite.

  • Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities, or Certifications:
  • Ability to type at least 50 words per minute.

  • Experience in the home improvement/construction industry.

  • Experience working in a direct-to-consumer organization.

Key Competencies:
  • Uses basic problem-solving and subject matter understanding to perform tasks under supervision.

Travel Requirements:
  • Indicate any travel or work location

  • No travel required (stationary work location).

Overtime/Additional Hours Requirements:
  • Indicate any work hour requirements or considerations

  • Overtime hours may be required based on business needs.

Physical Requirements:
  • Normal Office Environment

Are We Your Company?
Focused on Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:
  • Innovating, Always - Providing cutting-edge solutions for employees and customers
  • Partnering with Our Customers - Building trusted relationships at the core of everything we do
  • Empowering Employees - Creating opportunities for growth and success in a supportive environment
  • Supporting Our Communities - Giving back to the places our customers and employees call home

What We Offer
  • Industry-leading compensation package
  • Competitive medical, dental, and vision benefits after 60 days
  • Retirement savings plan with company match
  • Paid parental leave and generous paid time off programs
  • On-campus fitness programs and meal delivery services
  • Comprehensive health, wellbeing, financial wellness, and childcare benefits
  • Opportunities for growth and advancement

Additional Perks
  • Employee assistance program with 24/7 legal, financial, and counseling support
  • Employee discount marketplace with thousands of savings options
  • Flexible Gym membership
  • Employee resource groups, including VetConnect and the Women's Committee

Awards and Recognition
Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work® Certified™. Additional recognitions include:
  • Remodeling 550 list placements
  • Qualified Remodeler Top 500 rankings
  • Smart Culture Awards for employee-focused culture
  • Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition

For a full list of awards, visit www.leafhome.com/press/.
Diversity and Equal Opportunity
Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.
Americans with Disabilities Act Statement and Contact
Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to adarecruiting@leafhome.com.

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