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Remote Inbound Customer Service Representative Jobs in Rome, NY

EnerSys

District Sales Manager

East Syracuse, NY · Remote

We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... Remote Northeast-50% travel * Quartelry Incentive Pay * Paid time off plus paid holidays * Medical ...

Booz Allen Hamilton, Inc.

Software Engineer

Rome, NY · On-site +1

$69K - $158K/yr

Remote Work: Hybrid Job Number: R0243190 Location: Rome,NY,US Share job via: Share Software ... The estimate displayed represents the typical salary range for this position and is just one ...

Booz Allen Hamilton, Inc.

Cyber Test Engineer

Rome, NY · On-site +1

$55K - $126K/yr

Remote Work: No Job Number: R0241786 Location: Rome,NY,US Share job via: Share Cyber Test Engineer ... The estimate displayed represents the typical salary range for this position and is just one ...

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Remote Inbound Customer Service Representative information

See Rome, NY salary details

$9

$17

$25

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote inbound customer service representative in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Rome, NY? For Remote Inbound Customer Service Representative jobs in Rome, NY, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Rome, NY look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Rome, NY are:
What cities near Rome, NY are hiring for Remote Inbound Customer Service Representative jobs? Cities near Rome, NY with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Rome, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,018 per year, or $17.8 per hour.

Outside Sales Representative - Utica, NY

Buffalo Biodiesel Inc

Utica, NY • Remote

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Buffalo Biodiesel Inc. is in growth mode and currently seeking Outside Sales Representatives to join our team! This position will work within Utica, NY and the surrounding areas.

Buffalo Biodiesel is seeking Outside Sales Representatives to build relationships and canvass entities with deep fryers to contract for the purchase of their used cooking oils. This role is technically a purchasing/business development role. There is no customer service or order taking in this position. No expectations to work holidays or long weekends.

Qualifications/Requirements:

  • Undergraduate degree required.
  • Minimum 5 years of successful cold calling experience required.
  • 2 years door to door experience.
  • Driver License with Clean Motor Vehicle Report Required.
  • Hard working.
  • Reliable.
  • Drug free.
  • Ability to travel to Canada required.
  • Bonus if you are bilingual and are fluent in any of the following languages: Arabic, Spanish, Chinese, Cantonese, Hindi/Bengali.

Shift:

  • You will canvass locations that are a drive time of no more than 1.5hrs from your designated area or depot location. The company provides both a company car and cell phone. Mandatory working hours are 1st stop by 9am, last stop after 4pm Monday, Tuesday, Wednesday, Friday. On Thursdays you are required to canvass bars with the 1st stop by 2pm and last stop after 10pm.
  • Monday – Friday
  • 50+ hours a week.

Benefits:

  • Company vehicle and phone
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) + match
  • Paid Time Off
  • Growth Opportunities

Pay:

  • Base pay of $70,000.
  • Bonus pay of 10¢ per gallon collected if you hit quota.
  • Reps should make 1x to 2x their base in bonuses for hitting metrics.
  • A person who is motivated can easily earn over six figures.

Who We Are:

Buffalo Biodiesel Inc. has been in business since 2005. We are a growing company that collects and recycles used cooking oil. With over 20 years in business, we collect, and process used cooking oil to produce Biodiesel, a carbon reducing alternative fuel to Hydrocarbons. We operate in 15 States with service to over 27,000 locations and growing. Buffalo Biodiesel Inc. is subject to and complies with the Federal Drug-Free Workplace Act.

Job Type: Full-time

Education:

  • Bachelor's (Required)

Experience:

  • Door-to-door: 2 years (Required)
  • Cold calling: 5 years (Required)

Work Location: In person. Utica, NY