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Remote Inbound Customer Service Representative Jobs in Northglenn, CO

Hire Connections

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REMOTE Bilingual Customer Service Representative

Denver, CO · Remote

$21/hr

... to hire Bilingual Customer Service Representatives (English/Spanish) for a work-from-home ... In this role, you will manage inbound customer calls in both English and Spanish , assisting ...

Hire Connections

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Remote Customer Service Representative

Denver, CO · Remote

$20/hr

Customer Service Representative (Remote - Colorado Residents Only) Work From Home | $20/hour | Paid ... Answering inbound calls from customers regarding health insurance enrollment and coverage questions

Herenity Vacations

Customer Service Representative

Boulder, CO · On-site +1

$16.50 - $22.50/hr

As a Customer Service Representative, you will be responsible for assisting customers in planning their dream vacations. This includes understanding their travel preferences, suggesting destinations ...

Herenity Vacations

Customer Service Representative

Boulder, CO · Remote

$16.50 - $22.50/hr

As a Customer Service Representative, you will be responsible for assisting customers in planning their dream vacations. This includes understanding their travel preferences, suggesting destinations ...

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Remote Inbound Customer Service Representative information

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$9

$18

$27

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote inbound customer service representative in Northglenn, CO is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Northglenn, CO?

For Remote Inbound Customer Service Representative jobs in Northglenn, CO, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Northglenn, CO look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Northglenn, CO are:

What cities near Northglenn, CO are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Northglenn, CO with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Northglenn, CO as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,458 per year, or $19 per hour.

REMOTE Bilingual Customer Service Representative

Denver, CO • Remote

Hire Connections
51 - 200 employees
Learn more about Hire Connectionsexternal

$21/hr

Temporary

Medical, Dental, Vision

Posted 11 days ago

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Job description

Hire Connections is partnering with a Colorado-based organization to hire Bilingual Customer Service Representatives (English/Spanish) for a work-from-home assignment supporting a high-volume customer service environment.


This opportunity is limited to Colorado residents due to state-specific program requirements. While the role is fully remote after onboarding, company-provided equipment must be picked up in person from the client's Colorado office.


In this role, you will manage inbound customer calls in both English and Spanish, assisting customers with questions, account inquiries, application updates, and general service concerns. This position is ideal for individuals who are detail-oriented, comfortable handling back-to-back calls, and able to work independently while delivering exceptional customer service.


Responsibilities:

  • Handle inbound customer inquiries in both English and Spanish
  • Provide accurate information and assistance regarding programs, applications, and account-related questions
  • Assist customers with updates, changes, and general service requests
  • Accurately document customer interactions in internal systems
  • Utilize available tools and resources to research and resolve customer inquiries
  • Troubleshoot basic issues using established procedures
  • Conduct research to effectively resolve complex customer situations
  • Adhere to all applicable policies, procedures, and performance standards
  • Perform additional duties as assigned


Requirements & Qualifications:

  • Must be a resident of Colorado
  • Fluent in both English and Spanish (verbal and written communication)
  • Consistent attendance is required for training and a high-volume call environment
  • Minimum 1 year of call center experience with demonstrated job stability
  • Minimum 1 year of customer service experience (2-3 years preferred)
  • Strong computer skills, including Microsoft Office and the ability to learn new systems
  • Hardwired internet connection required (no WiFi)
  • Dedicated home office space with minimal distractions
  • Excellent verbal and written communication skills with strong phone etiquette
  • Ability to work efficiently in a fast-paced, evolving environment
  • Ability to handle sensitive and confidential information
  • Knowledge of the Colorado Benefits Management System (CBMS) is a plus
  • Demonstrated commitment to long-term assignments and reliability


Pay, Benefits, and Additional Information:

  • Pay: $21.00/hour
  • Employment Type: W2 through Hire Connections
  • Benefits: Health, Dental, and Vision insurance available upon meeting eligibility criteria; participation is optional
  • 401(k): Contract employees may elect to participate in Hire Connections' 401(k) plan after meeting eligibility requirements; participation is optional
  • Holiday Pay: Offered after eligibility criteria are met
  • Client Company-provided equipment
  • Comprehensive training and ongoing support provided

Company Description

HIRE CONNECTIONS serves primarily the greater Denver Metro area. We are locally based and a female-owned business. Our approach to employment is progressive by understanding the specific and personal needs of what makes a great CONNECTION.

With over 50 years of staffing experience and 20 years of continued growth within the life of Hire Connections, we will elevate your level of staffing expectations and career choice opportunities.