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Remote Inbound Customer Service Representative Jobs in Katy, TX

CSR/Dispatcher

Fulshear, TX ยท On-site +1

$15 - $18.75/hr

T. Representative, commonly referred to as a CSR and Dispatcher. Responsibilities * Use ... Initially in-office, with potential for remote work once proficient in systems and operations.

CSR/Dispatcher

Fulshear, TX ยท On-site +1

$15 - $18.75/hr

T. Representative, commonly referred to as a CSR and Dispatcher. Responsibilities * Use ... Initially in-office, with potential for remote work once proficient in systems and operations.

Customer Service Representative

Houston, TX ยท Remote

$15.25 - $20.75/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

Be Seen First

In Office position is preferable but we are able to remote across the country. Responsibilities * Handle customer service requests including policy changes, endorsements, billing inquiries, coverage ...

Be Seen First

In Office position is preferable but we are able to remote across the country. Responsibilities * Handle customer service requests including policy changes, endorsements, billing inquiries, coverage ...

Remote Customer Service Agent

Magnolia, TX ยท Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Spring, TX ยท Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Tomball, TX ยท Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Richmond, TX ยท Remote

$12.50 - $17/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Houston, TX ยท Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Katy, TX ยท Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Showing results 41-60

Remote Inbound Customer Service Representative information

See Katy, TX salary details

$9

$17

$24

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote inbound customer service representative in Katy, TX is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $19.18 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Katy, TX?

For Remote Inbound Customer Service Representative jobs in Katy, TX, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Katy, TX look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Katy, TX are:

What cities near Katy, TX are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Katy, TX with the most Remote Inbound Customer Service Representative job openings:

Infographic showing various Remote Inbound Customer Service Representative job openings in Katy, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,871 per year, or $17.2 per hour.

CSR/Dispatcher

PatchitUP of West Houston

Fulshear, TX โ€ข On-site, Remote

$15 - $18.75/hr

Full-time

Re-posted 18 days ago


Job description

Welcome to PatchitUP!

At PatchitUP Drywall, we pride ourselves on our positive culture, dedication to being the BEST, and desire for expansion. We're looking for a motivated and dynamic individual to join our team as a B.E.S.T. Representative, commonly referred to as a CSR and Dispatcher.

ย Responsibilities
  • Use ServiceTitan software to manage schedules and dispatch technicians.
  • Communicate effectively with customers, technicians, and management.
  • Handle customer calls for scheduling, rescheduling, and job coordination.
  • Manage time-keeping for technicians, technicians jobs, and maintain an above-average booking rate.
  • Follow up on unsold estimates and completed work, soliciting reviews for technician performance.
  • Monitor lead quality. Request lead credits when necessary.
  • Ensure rapid response to leads within 5 minutes.
  • Work hours: 7:30 am to 4:00 pm (occasionally until 5:00 pm), Monday to Friday, with some Saturdays as needed.
  • Initially in-office, with potential for remote work once proficient in systems and operations.
ย Requirements
  • Preferred experience with ServiceTitan software.
  • Excellent phone and communication skills.
  • Strong multi-tasking abilities.
  • Experience in scheduling and dispatching for a home service company is preferred.
  • Fluent in English; Spanish is a plus.
  • Self-starter, motivated, and a doer.
ย Whyย PatchitUP Drywall?

Join a team that values your contribution, offers opportunities for growth, and fosters a collaborative work environment. If you're looking to be part of a dynamic and expanding company, apply now.