Remote Inbound Customer Service Representative Jobs in Great Falls, MT

Ready to Take Your Door-to-Door Sales Career to the Next Level?

You’ve mastered the art of connecting with people at the doorstep—now it’s time to turn that experience into a high-earning, high-impact career.

At TDS Telecom, our Senior Direct Sales Representatives aren’t just knocking on doors—they’re trusted advisors and community leaders. With your proven track record in door-to-door sales, you’ll hit the ground running, introducing homeowners to cutting-edge fiber internet, TV, and phone services that transform how they live, work, and play.

Already have 1+ years of door-to-door sales experience? This is your chance to leverage your skills, earn what you deserve, and enjoy the flexibility you’ve been looking for.

Want to see what a Day in the Life of a Sales Rep looks like?!

Click on the link below!

Day in the Life - Sales Rep at TDS Telecom

What You’ll Do

• Own Your Territory: Knock on 60+ doors daily and engage 15–20 homeowners in meaningful conversations.
• Drive Results: Help 1–3 families upgrade to faster, more reliable internet every day.
• Lead with Expertise: Represent TDS with professionalism and enthusiasm, becoming the go-to resource in your community.

Why This Role is Perfect for Experienced Sales Pros

• Unlimited Earning Potential: Base salary + uncapped commissions. Hit your goals and earn $100,000+ annually!
• Freedom & Flexibility: Manage your own 40-hour workweek (9 AM–9 PM, Mon–Sat) and schedule around your life.
• Hybrid Perks: Spend 20–25% of your time on admin work from home.
• Community Presence: Attend local events with our Marketing team and showcase TDS’s residential services.

Extra Benefits That Set Us Apart

• Day-One Benefits Package
• Monthly Gas/Mileage Stipend + Phone Allowance
• Ramp-Up Payments for Your First Two Months
• Exclusive Rewards: Top performers earn an all-expenses-paid tropical getaway!
• TDS Discounted Services
• Generous PTO: 3 weeks vacation + 2 weeks sick time annually

If you’re ready to take control of your career, earn what you’re worth, and make a real impact, apply today and start building your future with TDS Telecom.

• Generate new customer sales for TDS by knocking on residential doors and engaging prospects at community events. Present and sell Internet, TV, Voice, and Mobile services, answer questions, and close deals to meet or exceed sales targets.
• Maintain accurate records of activity and collaborate with internal teams to ensure a smooth installation and excellent customer experience.
• Travel to other markets to support DFN launches and increase penetration rates and developing relationships with local partners.

Required Qualifications

• 1+ years of direct (door to door) sales experience.
• Must be eligible for a seller’s permit and/or solicitors license as required by market. 
• Must have access to reliable transportation.

Other Qualifications

• Door to door sales experience in the broadband/fiber industry preferred.
• 2+ years of customer service experience preferred.
• Strong organizational skills with demonstrated ability to consistently follow up with customers in a timely manner.
• Advanced Computer literacy with familiarity of in-home electronics, computers, and high-speed Internet preferred.
• Excellent oral and written communication skills for interaction with customers to educate them on cable, voice, and data services.
• Ability to establish and maintain strong working relationships.
• Must be enthusiastic, persuasive, persistent, and can handle rejection in the selling process.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs 

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time 

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. With our uncapped commission incentives, you’ll have unlimited earning potential!