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Remote Inbound Customer Service Representative Jobs in Charleston, SC

Camesi Agency

Remote Sales Manager

Charleston, SC · Remote

$80K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

We are seeking motivated work-from-home sales representatives to join our small, supportive team ... Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ...

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All JobsInbound Customer Service Representative JobsRemote Inbound Customer Service Representative JobsRemote Inbound Customer Service Representative Jobs in Charleston, SC

Remote Inbound Customer Service Representative information

See Charleston, SC salary details

$9

$17

$25

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote inbound customer service representative in Charleston, SC is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.57 per hour, depending on experience, location, and employer.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Charleston, SC?

For Remote Inbound Customer Service Representative jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Charleston, SC look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Charleston, SC with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Charleston, SC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,588 per year, or $17.6 per hour.

Fully Remote Customer Service Agent

American Income Life Insurance Company

Charleston, SC • On-site, Remote

$90K - $120K/yr

Full-time

Posted 21 days ago

Job description

AO Globe Life is seeking motivated individuals to join our remote team as Client Support Specialists. In this role, you will work with individuals and families across the United States to help them better understand and access important supplemental benefit programs.
We provide structured training, mentorship, and warm leads from individuals who have requested information about benefit options, allowing you to build valuable professional experience while working from home.
Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Explain benefit options clearly and assist clients through the enrollment process
  • Maintain accurate digital records and follow up with clients as needed
  • Provide professional customer support and build positive client relationships
  • Participate in ongoing training sessions and professional development meetings
Qualifications
  • Strong communication and interpersonal skills
  • Organized, dependable, and comfortable working independently
  • Confident using digital tools and virtual meeting platforms such as Zoom
  • Experience in customer service or client-facing roles is helpful but not required
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
About AO Globe Life
AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. With more than 70 years of service, our organization continues to grow by offering meaningful remote career opportunities focused on service, integrity, and professional development.

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