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Remote Inbound Customer Service Representative Jobs in Charleston, SC

Camesi Agency

Remote Sales Manager

Charleston, SC · Remote

$80K - $120K/yr

The Camesi Agency is a rapidly growing, fully remote brokerage focused on helping families protect their financial futures. We are seeking motivated work-from-home sales representatives to join our

HMG Careers

Sales Representative Remote

Charleston, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work

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Remote Inbound Customer Service Representative information

See Charleston, SC salary details

$9

$17

$25

How much do remote inbound customer service representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote inbound customer service representative in Charleston, SC is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.57 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Charleston, SC?

For Remote Inbound Customer Service Representative jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Charleston, SC look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Charleston, SC with the most Remote Inbound Customer Service Representative job openings:

Infographic showing various Remote Inbound Customer Service Representative job openings in Charleston, SC as of September 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,588 per year, or $17.6 per hour.

Bilingual Call Center Representative

Charleston, SC • Remote

InfoCision - Work at Home
1 - 5K employees
Learn more about InfoCision - Work at Homeexternal

$13 - $16/hr (+ commission)

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

We are seeking motivated and professional Bilingual Call Center Representatives to join our remote contact center team. In this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish. This is a fully remote position for candidates who thrive in a fast-paced environment and enjoy helping people.

Qualifications

  • Fluent in both English and Spanish (spoken and written)
  • Excellent communication and problem-solving skills
  • Strong computer and multitasking abilities
  • Ability to work independently while maintaining productivity

Benefits

  • Weekly pay, with the ability to access a portion of your earned pay a few times per week
  • Paid training
  • Weekly bonus potential
  • Rewards & Recognition Programs
  • Supportive team environment
  • Opportunities for growth and advancement

Schedules

  • Day shift
  • Night shift
  • Evening shift until 2am EST

Remote Work Requirements- Candidates must provide their own:

  • Windows PC with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection. 
  • A quiet, distraction-free workspace

Apply Today

If you are bilingual, customer-focused, and ready to work from the comfort of your home, we encourage you to apply today.

Company Description

As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.

What InfoCision employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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