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Remote Implementation Jobs in Appleton, WI (NOW HIRING)

Fox World Travel

Corporate Travel Project Manager

Oshkosh, WI · On-site +1

$96K - $114K/yr

This position is open to remote work in the following approved states: WI, AL, AZ, FL, GA, ID, IL ... This role will be responsible for delivering customer implementation projects by developing ...

The Semler Agency

Work From Home Sales

Appleton, WI · Remote

We are currently hiring for a remote sales position with a structured training program . This role ... follow and implement our training and sales system and engage with our lead system, and the ...

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All JobsImplementation JobsRemote Implementation JobsRemote Implementation Jobs in Appleton, WI

Remote Implementation information

See Appleton, WI salary details

$38.1K

$101K

$163.9K

How much do remote implementation jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote implementation in Appleton, WI is $101,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $118,100.00 per year, depending on experience, location, and employer.

What is a remote implementation?

A Remote Implementation job involves deploying, configuring, and integrating software, systems, or services for clients without being physically on-site. Professionals in this role communicate with customers to understand requirements, guide them through setup, and ensure smooth adoption of the product. They often collaborate with technical and customer support teams to troubleshoot issues and optimize performance. Strong communication, problem-solving, and technical skills are key to success in this role.

What are some common challenges faced by professionals in remote implementation roles?

One common challenge in Remote Implementation is managing client expectations and ensuring seamless communication across different time zones and virtual platforms. Because you are not onsite, building trust and understanding client requirements thoroughly through video calls and digital collaboration can require extra attention to detail. Additionally, troubleshooting technical issues remotely often means coordinating with both internal technical teams and client stakeholders to resolve problems efficiently. However, these challenges can be rewarding for professionals who are proactive, adaptable, and enjoy working in a dynamic, customer-focused environment.

What are the key skills and qualifications needed to thrive in the remote implementation position, and why are they important?

To excel in a Remote Implementation role, you need strong project management, technical troubleshooting, and customer onboarding skills, often supported by experience in software deployment or IT solutions. Familiarity with CRM systems, project management tools like Asana or Jira, and relevant certifications such as PMP or ITIL are commonly expected. Excellent communication, problem-solving abilities, and self-motivation are standout qualities in this position. These skills ensure successful client implementations, smooth remote collaboration, and high levels of customer satisfaction.

What are the most commonly searched types of Implementation jobs in Appleton, WI?

The most popular types of Implementation jobs in Appleton, WI are:

What job categories do people searching Remote Implementation jobs in Appleton, WI look for?

The top searched job categories for Remote Implementation jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Remote Implementation jobs?

Cities near Appleton, WI with the most Remote Implementation job openings:

Remote Implementation jobs near you
Infographic showing various Remote Implementation job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $101,006 per year, or $48.6 per hour.

Sr. Genesys CX Implementation Engineer

EDCi

Appleton, WI • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

⬅ Back to Career Opportunities
Sr. Genesys CX Implementation Engineer
Location: Remote
EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.
The Sr. Genesy Engineer will have the responsibility for designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity is will serve as a lead engineer on EDCi's Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide "world class services" while maintaining the highest level of quality.
Associates of EDCi have the opportunity to engage in dynamic projects, leveraging the latest technologies. Our partnerships provide a unique opportunity for associates to continue to develop their professional skills. EDCi is an organization that takes pride in recognizing balance and the importance of family. If your interest is for challenging work in a comfortable work environment, look to EDCi.
When you join the EDCi team, you'll receive many perks, such as:
  • Remote work from home
  • Paid holidays, vacation and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental & vision insurance
  • 401K match

And much more!
RESPONSIBILITIES:
  • Acts as the Lead Engineer for Genesys implementation and upgrade projects
  • Preform project and support tasks for Genesys products and solutions
  • Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions
  • Contribute to the solution architectural design
  • Coordinate and write technical papers, articles, standard operating procedures and best practices
  • Perform in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high profile problem solving.
  • Ability to balance both support and project work when applicable; able to meet support/project milestones
  • Collaborates with Technical Account Managers, Project Managers & Sales to delivery projects on-time and on-budget

PRIMARY /ESSENTIAL SKILLS AND QUALIFICATIONS:
  • 5+ years IP Telephony/VoIP experience is Required
  • Knowledge of VoIP equipment, implementations and support Required
  • 3+ years experience in Genesys Cloud CX (Purecloud) technology
  • Genesys Could CX certification is a plus
  • Knowledge of Media / Voice gateway knowledge Preferred
  • Knowledge of SIP Protocol implementation and support Preferred
  • BS preferred, Associate's degree in IT related field Required
  • Excellent client service attitude and team focus
  • Understand best practices for a service organization
  • Development Skills/certifications as a plus are:
    • Java/Java Script
    • HTML
    • Rest WEB Services
    • Genesys Cloud CX API's
    • Microsoft SQL Server
    • Web-services, 3rd party API's

SECONDARY /OPTIONAL SKILLS AND QUALIFICATIONS:
  • 1+ years experience in network administration and support is a Plus
  • NET development or C# Experience is a Plus
  • Experience with Microsoft SQL Stored procedures is a Plus

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