Job Posting Title AVP Enterprise Implementations, Migrations & Customer Success - REMOTE The ... This position serves as implementation leader for the Judi Health migration, owning the migration ...
Job Posting Title AVP Enterprise Implementations, Migrations & Customer Success - REMOTE The ... This position serves as implementation leader for the Judi Health migration, owning the migration ...
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Remote Implementation information
See New Mexico salary details
$37.8K - $49.2K
7% of jobs
$49.2K - $60.5K
4% of jobs
$71.5K is the 25th percentile. Wages below this are outliers.
$60.5K - $71.9K
14% of jobs
$71.9K - $83.3K
15% of jobs
The median wage is $91.1K / yr.
$83.3K - $94.6K
14% of jobs
$94.6K - $106K
14% of jobs
$112.1K is the 75th percentile. Wages above this are outliers.
$106K - $117.3K
13% of jobs
$117.3K - $128.7K
7% of jobs
$128.7K - $140.1K
5% of jobs
$140.1K - $151.4K
3% of jobs
$151.4K - $162.8K
3% of jobs
$37.8K
$100.3K
$162.8K
How much do remote implementation jobs pay per year?
What is a remote implementation?
A Remote Implementation job involves deploying, configuring, and integrating software, systems, or services for clients without being physically on-site. Professionals in this role communicate with customers to understand requirements, guide them through setup, and ensure smooth adoption of the product. They often collaborate with technical and customer support teams to troubleshoot issues and optimize performance. Strong communication, problem-solving, and technical skills are key to success in this role.
What are some common challenges faced by professionals in remote implementation roles?
One common challenge in Remote Implementation is managing client expectations and ensuring seamless communication across different time zones and virtual platforms. Because you are not onsite, building trust and understanding client requirements thoroughly through video calls and digital collaboration can require extra attention to detail. Additionally, troubleshooting technical issues remotely often means coordinating with both internal technical teams and client stakeholders to resolve problems efficiently. However, these challenges can be rewarding for professionals who are proactive, adaptable, and enjoy working in a dynamic, customer-focused environment.
What are the key skills and qualifications needed to thrive in the remote implementation position, and why are they important?
To excel in a Remote Implementation role, you need strong project management, technical troubleshooting, and customer onboarding skills, often supported by experience in software deployment or IT solutions. Familiarity with CRM systems, project management tools like Asana or Jira, and relevant certifications such as PMP or ITIL are commonly expected. Excellent communication, problem-solving abilities, and self-motivation are standout qualities in this position. These skills ensure successful client implementations, smooth remote collaboration, and high levels of customer satisfaction.
What are the most commonly searched types of Implementation jobs in New Mexico?
The most popular types of Implementation jobs in New Mexico are:
What are popular job titles related to Remote Implementation jobs in New Mexico?
For Remote Implementation jobs in New Mexico, the most frequently searched job titles are:
What job categories do people searching Remote Implementation jobs in New Mexico look for?
The top searched job categories for Remote Implementation jobs in New Mexico are:
What cities in New Mexico are hiring for Remote Implementation jobs?
Cities in New Mexico with the most Remote Implementation job openings:

AVP Enterprise Implementations, Migrations & Customer Success - REMOTE
Albuquerque, NM • On-site, Remote
Full-time
Posted 11 days ago
Prime Therapeutics rating
7.9
Based on 48 frontline employees who took The Breakroom Quiz
16th of 112 rated pharmacies
Job description
Job Posting Title
AVP Enterprise Implementations, Migrations & Customer Success - REMOTEJob Description
The Associate Vice President Enterprise Implementations, Migrations & Customer Success is accountable for enterprise implementations strategy, operating model, and solution framework utilized to support end-to-end implementations for new business, existing business, product offerings, and client migrations to new technology solutions. This position serves as implementation leader for the Judi Health migration, owning the migration execution framework, program governance, outcome accountability, budget discipline, executive escalation, and cross-functional alignment required to deliver the migration timely and in accordance with client expectations, compliance requirements, contractual obligations, and enterprise priorities. This position leads the planning, advocacy, and cross-functional delivery of technology-enabled product offerings across market channels, ensuring implementation strategies translate complex client, operational, regulatory and technology requirements into executable roadmaps and measurable outcomes.
Responsibilities
- Serve as the accountable enterprise implementation leader for the Judi Health migration, including program strategy, governance, roadmap, budget discipline, milestone achievement, executive reporting, risk escalation, and measurable outcomes
- Lead cross-departmental calibration of the financial, procedural, operational, technology and client-impact information tied to new and existing business implementations, product deployments, and migrations of existing clients onto new technology solutions; driving enterprise coordination across product, technology, operations, finance, client, legal, and compliance teams to ensure priorities, dependencies, decisions, resourcing, and accountability are aligned and owned
- Lead team responsible for establishing and continuously improving implementation and migration frameworks, including pipeline assessment, implementation estimates, resource planning, training, readiness checkpoints, execution standards, quality controls, and lessons learned integration
- Develop and deliver clear strategic and operational communications for the senior leadership team, including executive presentations, status updates, and decision materials that clearly articulate choices, risks, tradeoffs, accountabilities and recommendations
- Act as a strategic advisor to clients by aligning migration pathways, implementation plans, technical capabilities, regulatory requirements, and business growth objectives to deepen client relationships, confidence, and satisfaction
- Translate complex client and business requirements into actionable implementation and migration roadmaps that balance delivery timelines, contractual commitments, technology dependencies, operational readiness, and client success measures
- Contribute to long-range enterprise strategic planning by identifying future-state implementation and migration capabilities and recommending technology, process, operating model, and staffing investments needed for scalability and future growth
- Use data, partner feedback, client experience insights, delivery metrics, and post-implementation outcomes to drive continuous improvement of implementation and migration processes while balancing innovation, compliance, operational excellence, and client impact
- Other duties as assigned
Minimum Qualifications
- 12 years of work experience in Operations, Sales or Information Technology, including 5 years of experience in a client or customer-facing role
- 8 years of leadership/people management experience
- Must be eligible to work in the United States without the need for work visa or residency sponsorship
Additional Qualifications
- Ability to lead effectively within a matrixed enterprise environment and create clarity when accountability is distributed across multiple functions
- Strong program and project management capability, including complex change initiatives, technology migrations, process improvement efforts
- Exceptional communication, stakeholder engagement, and relationship management skills, especially in client, vendor, and senior leader-facing settings
- Strong decision-maker with the ability to determine action, drive execution, resolve ambiguity, promote clear accountability, and focus towards achieving business objectives
- Ability to establish trust, respect and credibility and form close working relationships with all levels, internally and externally
- Strong critical thinking skills; able to synthesize and integrate information from multiple sources into actionable plans and decision frameworks
- Ability to balance client expectations, regulatory requirements, operational realities, technology constraints, financial discipline, and enterprise priorities
Preferred Qualifications
- MBA or other advanced degree
- Pharmacy Benefit Management, specialty pharmacy, or managed care experience
- Business consulting experience
- Experience leading complex, cross-functional enterprise implementations, migrations, or technology-enabled transformation programs with measurable business outcomes
- Experience leading large-scale adjudication, platform, migration, or client-conversion programs
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures
Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job
Potential pay for this position ranges from $164,000.00 - $279,000.00 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail (https://www.primetherapeutics.com/benefits).
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
Positions will be posted for a minimum of five consecutive workdays.
What Prime Therapeutics employees say
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About Prime Therapeutics
Sourced by ZipRecruiter
Prime Therapeutics, located in Eagan, MN, is a pharmacy benefits management company that has been serving the healthcare industry since its foundation. They are an integral participant in the medical sector, specifically in the realm of health insurance. They focus on providing innovative pharmacy benefits and services to more than 30 million members nationwide. Besides their main pharmacy benefit management, they offer mail service pharmacy, specialty pharmacy, benefits management, and consultative engagement services to ensure individuals have continuous access to affordable prescription drugs. Prime Therapeutics, founded around three decades ago, has grown to stand out as a leader in its industry, thanks to its commitment to improving the health of its clients.
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Eagan, MN, US
Year founded
1987