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Remote Implementation Specialist Jobs in Connecticut

Lead, mentor, and develop a team of support specialists * Coach the team to run product demos and ... Location: Remote -Albany, NY, Andover, MA, Atlanta, GA, Austin, TX, Baltimore, MD, Boston, MA ...

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

New Haven, CT · On-site +1

$17 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... Build and implement code-based benchmark tasks (e.g., terminal/CLI-based environments) that reflect ...

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... Build and implement code-based benchmark tasks (e.g., terminal/CLI-based environments) that reflect ...

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Remote Implementation Specialist information

See Connecticut salary details

$13

$32

$68

How much do remote implementation specialist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote implementation specialist in Connecticut is $32.43, according to ZipRecruiter salary data. Most workers in this role earn between $23.99 and $33.17 per hour, depending on experience, location, and employer.

What is a remote implementation specialist?

A Remote Implementation Specialist is responsible for guiding clients through the setup, integration, and deployment of a company's software or services. They work remotely to understand client needs, configure solutions, provide training, and troubleshoot any implementation challenges. Their role ensures a smooth transition from sales to full product adoption, optimizing the customer experience. Strong communication, technical expertise, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote implementation specialist?

To thrive as a Remote Implementation Specialist, you need a strong background in customer onboarding, project management, and technical troubleshooting, often supported by a bachelor’s degree in a relevant field. Familiarity with CRM software, project management tools like Asana or Jira, and knowledge of SaaS platforms are typically required. Exceptional communication, time management, and problem-solving skills help facilitate smooth client interactions and team collaboration in a remote environment. These qualities are crucial for successfully guiding clients through product implementation and ensuring seamless adoption across distributed teams.

What are some common challenges faced by remote implementation specialists, and how are they addressed?

Remote Implementation Specialists often encounter challenges such as managing client expectations, addressing technical issues across various environments, and coordinating projects with geographically dispersed teams. To address these, specialists rely on clear, proactive communication, robust documentation, and effective use of remote collaboration tools. Developing strong relationships with clients and internal stakeholders is key to anticipating obstacles and driving implementation success. Many organizations also provide ongoing training and support to ensure specialists stay current with product updates and best practices, enabling them to overcome challenges efficiently.

What are the most commonly searched types of Implementation Specialist jobs in Connecticut?

The most popular types of Implementation Specialist jobs in Connecticut are:

What job categories do people searching Remote Implementation Specialist jobs in Connecticut look for?

The top searched job categories for Remote Implementation Specialist jobs in Connecticut are:

What cities in Connecticut are hiring for Remote Implementation Specialist jobs?

Cities in Connecticut with the most Remote Implementation Specialist job openings:

Infographic showing various Remote Implementation Specialist job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $67,449 per year, or $32.4 per hour.

Technology Implementation Specialist

Chester, CT • On-site, Remote


Whelen Engineering
Electrical Equipment, Appliance, and Component Manufacturing • 501 - 1,000 employees

6.4

Company rating: 6.4 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

137th of 159 rated electronics manufacturers

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Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Technology Implementation Specialist
Department: Sales CT
Employment Type: Full Time
Location: Chester, CT
Reporting To: Christian Brewer
Description
Department: Whelen Cloud Platform (WCP)
Reports To: Field Solution Engineer Manager
Travel: Up to 25%
Position Summary
Whelen Engineering is looking to hire 3 Technology Implementation Specialists who will be responsible for Leading implementation, onboarding, configuration, training, and ongoing technical success of Whelen Cloud Platform (WCP) and Core+ customers. Serves as the primary technical resource for customers, installers, distributors, Field Solution Engineers, and Authorized Manufacturer Sales Representatives (AMSRs) to ensure successful deployment and adoption of connected vehicle technologies.
Duties and Responsibilities
  • Lead customer onboarding, deployment planning, and implementation activities following project handoff.
  • Configure customer environments, user permissions, vehicle groups, connected services, and Core+ automation features.
  • Validate installations, connectivity, firmware, workflows, and overall system performance.
  • Deliver administrator, installer, and end-user training for WCP, Core+, VSG, and related technologies.
  • Partner with AMSRs, distributors, installers, and customer stakeholders to support implementation, adoption, and long-term success.
  • Provide technical guidance, demonstrations, onboarding assistance, troubleshooting, and post-deployment support.
  • Serve as a technical escalation resource and trusted advisor while supporting customer retention and platform growth.

Success MeasuresSuccessful deployments, high customer adoption and satisfaction, effective training outcomes, reduced support escalations, strong AMSR/distributor collaboration, and increased utilization of WCP and Core+ solutions.
Role MissionEnsure customers successfully transition from purchase to operational success by delivering exceptional implementation services, technical expertise, and ongoing support that improve fleet visibility, operational efficiency, connected vehicle capabilities, and first responder safety.
Education and Experience
Required Qualifications3+ years of experience in technical implementation, customer success, fleet technology, vehicle electronics, systems support, or related fields.
Strong customer-facing, troubleshooting, project management, communication, and presentation skills.
Ability to manage multiple projects simultaneously.
Valid driver's license and willingness to travel.
Preferred QualificationsExperience with public safety technology, connected vehicle solutions, telematics, fleet management platforms, vehicle electronics, GPS/cellular communications, Whelen Core, Core+, VSG, or WCP.
All Employees Shall
  • Comply with the EH&S Policy and applicable regulatory and company EH&S rules
  • and requirements
  • Report to supervision conditions or practices that are either unsafe or that may
  • adversely impact the environment, to ensure prompt resolution of potential hazards
  • Attend scheduled EH&S training program
  • Actively support the organization's efforts to meet or exceed EH&S goals and plans
  • Recommend improved EH&S practices

Must be able to communicate effectively with co-workers, supervisors, and third
parties. This ability to communicate requires the employee to be conversant in English as the majority of our workforce and the third parties that we encounter only speak English.
The incumbent is responsible for complying with the policies in Whelen's "Employee
Handbook."
This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.


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