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Remote Ibm Technical Writing Jobs in Kansas (NOW HIRING)

Archera

This is a fully remote role based in the United States Key Responsibilities * Own the post-sales ... Excellent written and verbal communication skills * Bachelor's degree Nice to Have * FinOps ...

HungerRush

Manager, Technical Support

Overland Park, KS · On-site +1

Has experience working in a remote environment. * Experience in Point-of-Sale hardware and software ... Excellent oral, written, and interpersonal abilities * Consistent work ethic and reliability ...

Archera

This is a fully remote role based in the United States, with East Coast candidates preferred. Key ... Excellent written and verbal communication skills * Bachelor's degree Nice to Have * FinOps ...

Adacel Systems, Inc.

Remote Pilot Operator

Wichita, KS · On-site +1

ADACEL TECHNICAL SERVICES Tel.: +1 (407) 581 1560 | 6490 Hazeltine National Dr., Suite 170, Orlando ... written communication skills. • Good team building skills. • Knowledge of Microsoft Office ...

Wood Plc

Software Development Engineer

Topeka, KS · On-site +1

... other remote sensing platforms * Understanding of IT protocols, networking, and database management * Excellent technical writing and communication skills * Successful candidates will have an ...

Lochner

Roadway Design Engineer - Kansas City, KS

Lenexa, KS · On-site +1

$72K - $88K/yr

Technical writing ability to prepare engineering reports is a plus. * Experience with highway ... Flexible Work Schedules (Hybrid or Remote, when possible) * Wellness Program for Physical and ...

Harris

... Technical Support Analysts, and other Implementation Specialists * Perform information collection ... Excellent customer service and oral/written communication skills * Exceptional problem-solving ...

S&S's Customer Information Systems

... Technical Support Analysts, and other Implementation Specialists * Perform information collection ... Excellent customer service and oral/written communication skills * Exceptional problem-solving ...

Harris

... Technical Support Analysts, and other Implementation Specialists * Perform information collection ... Excellent customer service and oral/written communication skills * Exceptional problem-solving ...

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Remote Ibm Technical Writing information

What are the key skills and qualifications needed to thrive as a Remote IBM Technical Writer, and why are they important?

To thrive as a Remote IBM Technical Writer, you need strong writing skills, attention to detail, and familiarity with IBM products or related technical domains, often supported by a degree in English, communications, or computer science. Proficiency with documentation tools like IBM Knowledge Center, XML, DITA, and version control systems is typically required. Excellent communication, self-motivation, and the ability to collaborate virtually make someone stand out in this position. These skills ensure the creation of clear, accurate, and user-friendly documentation that supports IBM’s global clients and teams.

What is a Remote IBM Technical Writer?

A Remote IBM Technical Writer is a professional who creates, edits, and maintains technical documentation for IBM products and services while working from a remote location. Their work may include writing user manuals, installation guides, API documentation, and online help content for IBM software and hardware. Remote IBM Technical Writers collaborate with engineers, product managers, and other stakeholders to ensure documentation is accurate, clear, and easy to understand. Strong knowledge of IBM technologies and tools, as well as excellent communication skills, are essential for this role.

How do remote IBM Technical Writers typically collaborate with engineering and product teams to gather information for documentation?

Remote IBM Technical Writers frequently use digital tools such as video conferencing, instant messaging, and project management platforms to coordinate with engineering and product teams. They attend virtual meetings, participate in sprint reviews, and schedule one-on-one sessions to clarify technical concepts and gather detailed information. Building strong communication channels and proactively reaching out to subject matter experts are key strategies for overcoming the challenges of remote collaboration. Effective documentation often relies on establishing regular check-ins and maintaining clear, organized records of all communications.

What is the difference between Remote Ibm Technical Writing vs Remote Cisco Technical Writing?

AspectRemote Ibm Technical WritingRemote Cisco Technical Writing
Required CredentialsTechnical degree, certifications in IBM products or technical writingTechnical degree, certifications in Cisco products or technical writing
Work EnvironmentRemote, often within IBM project teamsRemote, within Cisco's technical documentation teams
Employer & Industry UsageIBM, technology and enterprise solutionsCisco, networking and telecommunications
Common Search & ComparisonYesYes

Remote Ibm Technical Writing and Remote Cisco Technical Writing share similarities in required credentials, work environment, and industry usage. Both roles involve creating technical documentation for their respective companies' products and are performed remotely. The main difference lies in the specific industry focus: IBM specializes in enterprise solutions, while Cisco focuses on networking and telecommunications. Candidates should consider their industry expertise when choosing between these roles.

What are popular job titles related to Remote Ibm Technical Writing jobs in Kansas? For Remote Ibm Technical Writing jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Ibm Technical Writing jobs in Kansas look for? The top searched job categories for Remote Ibm Technical Writing jobs in Kansas are:
What cities in Kansas are hiring for Remote Ibm Technical Writing jobs? Cities in Kansas with the most Remote Ibm Technical Writing job openings:
Remote Ibm Technical Writing jobs near you

Tier 2 Technical Solutions Consultant - remote

Ascent Pro Support

Kansas City, KS • Remote

$30 - $35/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Ascent Professional Staffing supports a Nashville-based Fortune 500 company. We're hiring aTier 2 Technical Solutions Consultant to provide technical support and training for the company's Mobility Solutions platform and supporting systems to internal and external users across the U.S. and Canada. The consultant serves as a point of contact for Tier 2 support issues - troubleshooting via phone, email, and video conference, provisioning user access, and guiding users through the platform. This is a long-term client engagement, offered as full-time employment with Ascent.


We are authorized to hire employees in the following states: Arkansas, Indiana, Iowa, Kansas, Missouri, Nebraska, Oklahoma, Tennessee, Texas, and Wisconsin.


Job duties include, but are not limited to:


  • Provide excellent customer service to internal and external users across the U.S. and Canada.
  • Provide access for internal and external users to the platform and supporting systems.
  • Call, email, and join video conference calls with customers to help troubleshoot issues.
  • Provide technical support including password resets and browser clearing.
  • Provide users with training on basic functionality of the systems.
  • Follow established User Management and Incident Management Processes.
  • Properly escalate and track unresolved issues, following the established Problem Management Process.
  • Follow up with customers, provide feedback, and persist to a satisfactory resolution.
  • Ensure proper recording, documentation, and closure of support issues.
  • Document and escalate feedback and suggestions using the established process.
  • Assist in the development and maintenance of technology-related guides, manuals, instructions, and training documentation.


Requirements:


  • 2 years' experience in the tech support field.
  • Excellent verbal and written communication skills.
  • Strong analytical, diagnostic, problem-solving, time-management, and organizational skills.
  • Proficient in Microsoft Outlook, Excel, PowerPoint, and Word; intermediate to advanced skills.
  • Able to work in a fast-paced, deadline-oriented environment.
  • Resourceful; able to work effectively with minimal supervision.
  • Able to follow issues all the way through resolution.
  • Able to collaborate in a team environment to complete required documentation projects.
  • Able to gracefully receive feedback.


Applicants must:


  • Submit a professional resume.
  • Complete pre-screening interview via Microsoft Teams.
  • Attend an interview via Microsoft Teams with the client.


Work Environment:


  • Fast-paced, remote (work-from-home) position.
  • Able to sit and work at a computer for 8 hours a day / 40 hours a week.
  • Must live in one of the states listed above (Ascent is not currently authorized to hire in other states).
  • Training for this position is conducted remotely.

This is a full-time W-2 position with Ascent Professional Staffing, supporting a long-term client engagement. Employees receive the following benefits:


  • Wellmark Blue Cross Blue Shield health, dental, and vision coverage; Ascent pays half the employee premium.
  • Nine paid holidays per year.
  • 144 hours of paid time off per year, covering sick, vacation, and personal time.
  • 401(k) available after one year of service.
  • Weekly paycheck with direct deposit.

*Job offer is contingent upon successful completion of a background check and drug screen.

Apply