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Remote Hvac Call Center Jobs in Ohio (NOW HIRING)

This position will be based in Green Bay, WI or may be performed from a remote location. Primary ... industrial HVAC and utility systems (steam, chilled water, hot water, compressed air, CO2 ...

This position will be based in Green Bay, WI or may be performed from a remote location. Primary ... industrial HVAC and utility systems (steam, chilled water, hot water, compressed air, CO2 ...

Senior Energy Engineer

Cincinnati, OH · On-site +1

$140K - $150K/yr

Their expertise spans HVAC system design, electrical upgrades, building automation systems ... Remote employees must report to the company's Middleburg Heights headquarters at least once per ...

Senior Energy Engineer

Cleveland, OH · On-site +1

$140K - $150K/yr

Their expertise spans HVAC system design, electrical upgrades, building automation systems ... Remote employees must report to the company's Middleburg Heights headquarters at least once per ...

Senior Energy Engineer

Columbus, OH · On-site +1

$140K - $150K/yr

Their expertise spans HVAC system design, electrical upgrades, building automation systems ... Remote employees must report to the company's Middleburg Heights headquarters at least once per ...

... Center * Painting of equipment and common areas * Drywall repair and finishing * Minor carpentry ... Provide adjustments to HVAC System and replacement of HVAC filters * Conduct periodic testing of ...

The Residential Light Commercial HVAC line of business at Copeland is looking for a Product ... This role is based fully onsite, and not eligible for hybrid or remote work opportunities.There is ...

We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to ...

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Remote Hvac Call Center information

What is a remote HVAC call center?

A Remote HVAC Call Center is a customer support facility where agents handle HVAC (Heating, Ventilation, and Air Conditioning) related inquiries, scheduling, and troubleshooting via phone, email, or chat—but the agents work remotely, often from their homes. These centers support HVAC companies by managing service requests, dispatching technicians, and providing technical support to customers. The remote setup allows for flexible staffing and often extends service availability beyond standard business hours. This model helps HVAC businesses maintain high customer satisfaction while reducing overhead costs.

What are the key skills and qualifications needed to thrive as a remote HVAC call center representative?

To thrive as a Remote HVAC Call Center Representative, you need strong customer service skills, HVAC industry knowledge, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and HVAC scheduling or diagnostic platforms is important. Excellent communication, problem-solving abilities, and patience are critical soft skills to handle inquiries and resolve issues efficiently. These competencies ensure effective customer interactions, accurate issue resolution, and high customer satisfaction in a remote support environment.

What are some common challenges faced by agents working in a remote HVAC call center, and how can they be addressed?

Agents in a remote HVAC call center often encounter challenges such as troubleshooting technical issues over the phone, managing high call volumes during peak seasons, and ensuring clear communication between customers and field technicians. These can be addressed by thorough training on HVAC systems, using detailed scripts and troubleshooting guides, and leveraging collaboration tools to stay in touch with team members and technicians. Building strong problem-solving skills and maintaining a calm, customer-focused approach also help agents deliver effective service and support.

What are the most commonly searched types of Hvac Call Center jobs in Ohio?

The most popular types of Hvac Call Center jobs in Ohio are:

What cities in Ohio are hiring for Remote Hvac Call Center jobs?

Cities in Ohio with the most Remote Hvac Call Center job openings:

Infographic showing various Remote Hvac Call Center job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 100% Remote job distribution.

HVAC Engineer

Foth

Cincinnati, OH • On-site, Remote

Full-time

Re-posted yesterday


Job description

Foth is a 100% member-owned science and engineering consulting firm headquartered in Wisconsin, with over 85 years of success. Our 750 members across 33 locations are dedicated to solving our clients' toughest science and engineering challenges. Consistently ranked by Engineering News Record in the top 150 firms, we offer a values-based, collaborative, and flexible work environment with professional growth opportunities. If you thrive working alongside a smart and caring team, Foth may be the place for you.
Join our team and experience the Foth difference that contributes to our impressive 92+% member retention rate! Learn more at foth.com/careers. 


Foth is currently seeking a team-focused, innovative, and results-oriented HVAC Engineer who has a desire to contribute to our clients' success and is looking for new learning experiences and opportunities for career growth. This position will be based in Green Bay, WI or may be performed from a remote location.
Primary Responsibilities:
  • Coordinate with other project disciplines as required
  • Develop equipment specifications
  • Work with clients, vendors, and suppliers to develop cost estimates and support proposals
  • Develop mass energy balances
  • Develop process and instrumentation drawings (P&IDs)
  • Develop equipment lists, line lists, and POC lists
  • Develop operation specifications
  • Work with designers to create drawings
  • Write installation scope documents
  • Support on-site construction and installation efforts
  • Support checkout and start-up activities
  • Coach and mentor team members as needed
  • Perform on-site surveys to determine existing conditions
  • Travel as needed (approximately 25% annually)
Required Qualifications:
  • Bachelor's degree in Mechanical Engineering, Chemical Engineering, or equivalent technical experience
  • 10+ years of experience with industrial HVAC and utility systems (steam, chilled water, hot water, compressed air, CO2, refrigeration, etc.)
Required Previous Experience:
  • Engineered package development including scope of work, P&IDs, and mechanical equipment arrangements
  • Process and utility system piping and ductwork design
  • Developing equipment specifications
  • Determining code compliance for new and existing systems
All Foth Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Qualified women, minorities, persons with disabilities, and veterans are encouraged to apply. All locations are tobacco-free.  Subject to applicable state law, all applicants who have received a written offer of employment and a copy of Foth's Drug and Alcohol-Free Workplace Program Policy, will be required to undergo testing for commonly abused controlled substances. Applicants must complete the required drug testing within two business days of offer acceptance.  Foth will pay for all drug testing, which will be conducted by a licensed independent medical laboratory that follows testing requirements in accordance with applicable state law.
 
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
 
Notice to Third Party Recruiters/Agencies: Foth does not accept unsolicited resumes from third party recruiting firms. Absent a signed recruiting agreement coordinated through Foth, Foth reserves the right to pursue and hire candidates without financial obligation to third party recruiters or agencies.
Artificial Intelligence: Foth uses artificial intelligence and other technology-assisted tools in connection with parts of our recruiting and hiring process, including to assist with reviewing application materials, identifying potentially qualified candidates, sourcing candidates, and supporting interview preparation. These tools are used to support, but do not replace, human decision-making, and all employment decisions are made by qualified human reviewers. Where required by law, we will provide additional information regarding the use of these tools, and applicants may contact us with questions or request reasonable accommodation regarding their use.
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