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Remote Human Service Jobs in Reston, VA (NOW HIRING)

Employment and Litigation Services (ELS) Experience Level: Mid-level (minimum 3 years of experience ... DCI Consulting Group is a leading Human Resources (HR) risk management and workforce analytics firm ...

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Remote Human Service information

See Reston, VA salary details

$32.8K

$64.8K

$110.3K

How much do remote human service jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote human service in Reston, VA is $64,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $72,800.00 per year, depending on experience, location, and employer.

What is a remote human service?

Remote human service jobs are positions that involve helping individuals and communities access social services, support, and resources, but are performed from a remote or home-based location. These roles can include case managers, counselors, social workers, crisis hotline operators, and support coordinators, among others. Remote human service professionals use phone calls, emails, video conferencing, and online platforms to assist clients, coordinate care, and provide guidance. This setup offers flexibility for both workers and clients, while still striving to deliver essential social services effectively.

What is the difference between Remote Human Service vs Remote Social Worker?

AspectRemote Human ServiceRemote Social Worker
Required CredentialsVaries; often includes certifications in human services or related fieldsTypically requires a state license and a degree in social work (BSW or MSW)
Work EnvironmentOnline platforms, telehealth, community organizationsTelehealth, client homes (if applicable), agencies
Employer & Industry UsageNonprofits, government agencies, healthcare providersHospitals, clinics, government social services
Common Search & Comparison IntentUnderstanding roles, certifications, and job dutiesClarifying licensing, responsibilities, and work scope

Remote Human Service roles focus on providing support and resources through various online platforms, often requiring general certifications. Remote Social Workers typically need specific licensure and handle more clinical responsibilities. Both roles serve community needs but differ in credentials and scope.

What are the key skills and qualifications needed to thrive as a remote human service professional?

To thrive as a Remote Human Service Professional, you need a background in social work, psychology, or a related field, often supported by a relevant degree and experience in case management or client support. Familiarity with case management software, secure communication platforms, and sometimes certifications like Certified Social Worker (CSW) or Licensed Professional Counselor (LPC) are typically required. Outstanding soft skills include empathy, active listening, adaptability, and clear virtual communication to effectively support clients remotely. These skills and qualifications are essential for delivering timely, effective assistance and maintaining strong client relationships in a virtual environment.
What are the most commonly searched types of Human Service jobs in Reston, VA? The most popular types of Human Service jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Human Service jobs? Cities near Reston, VA with the most Remote Human Service job openings:
Infographic showing various Remote Human Service job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $64,818 per year, or $31.2 per hour.

Product Manager- EBT/SNAP/TANF - REMOTE USA

Creative Information Technology, Inc.

Falls Church, VA โ€ข Remote

Contractor

Posted 10 days ago


Job description


Product Manager – Public Assistance Solutions- EBT/SNAP/TANF – REMOTE -USA

About us

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.


Join us in driving growth and seizing new business opportunities.

Role and Responsibilities


We are looking for a Product Manager with strong experience in government benefit delivery systems to drive the vision, roadmap, and execution of our public assistance software solutions. You will lead cross-functional teams of engineers, designers, and SMEs to build modern, user-centric systems that streamline eligibility, enrollment, and benefit issuance for programs like SNAP, TANF, and WIC.

  • Product Vision & Roadmap: Define and drive the strategic roadmap for human services products, balancing client requirements, federal compliance mandates, and user needs.
  • Agile Execution: Translate complex government policies and SME inputs into prioritized user stories, acceptance criteria, and actionable sprint backlogs.
  • Cross-Functional Leadership: Lead engineering, design, and SME teams to design, build, and deploy high-impact tools for caseworkers and benefit recipients.
  • Client & Vendor Management: Partner with state agency leadership, EBT processors, and third-party vendors to ensure seamless system interoperability and integration.
  • Client Product Demos: Comfortable in working with team to create and conduct product/solution demos for potential clients
  • Metrics & Modernization: Track product performance, user adoption, and system reliability to continuously modernize public assistance delivery.

Minimum Qualification

  • Experience: 4+ years of Product Management experience delivering enterprise or government software solutions.
  • Domain Knowledge: Demonstrated understanding of modern eligibility engines, document management systems, or EBT processing platforms for SNAP, TANF, or WIC.
  • Contracting Background: Direct experience delivering software under state/federal government contracts (Agile/Scrum environments preferred).
  • Skills: Strong familiarity with federal compliance frameworks (e.g., FNS regulations, NIST standards, HIPAA/PII handling).
  • Education: Bachelor’s degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience).