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Remote Homeland Security Emergency Management Jobs in Rio Rancho, NM

SYS Integration

Contact Center Rep

Albuquerque, NM · Remote

$16.25 - $21/hr

... Emergency Management Agency (FEMA). This CSR position will be primarily assisting callers with ... Past or present Department of Homeland Security clearance preferred. * Must be empathetic in your ...

Maximus

Junior Security Engineer

Albuquerque, NM · Remote

This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... management following established procedures. - Support vulnerability management activities ...

firsthand Health

Remote Triage Nurse

Albuquerque, NM · Remote

When not managing acute issues, Triage Nurses focus on care coordination, training, and related ... At least 3 years of Emergency Room (ER) experience * Experience working with populations facing ...

ABB

Global Product Manager - Transformers

NM · On-site +1

If remote, candidates should be located near a major metro area. This role is contributing to the ... More about us ABB Smart Buildings enables optimization of energy efficiency, safety, security and ...

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All JobsRemote Homeland Security Emergency Management JobsRemote Homeland Security Emergency Management Jobs in Rio Rancho, NM

Remote Homeland Security Emergency Management information

See Rio Rancho, NM salary details

$36.2K

$83.9K

$136.9K

How much do remote homeland security emergency management jobs pay per year?

As of Jul 4, 2026, the average yearly pay for remote homeland security emergency management in Rio Rancho, NM is $83,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Homeland Security Emergency Management professional, and why are they important?

To thrive as a Remote Homeland Security Emergency Management professional, you need expertise in emergency planning, risk assessment, and incident response, typically backed by a degree in emergency management, public safety, or a related field. Familiarity with emergency management software (such as WebEOC), GIS systems, and relevant FEMA certifications (like ICS and NIMS) is essential. Strong communication, critical thinking, and decision-making skills enable effective coordination and leadership during crises. These abilities are crucial for ensuring preparedness, rapid response, and resilience in managing security threats and disasters remotely.

What is a Remote Homeland Security Emergency Management professional?

A Remote Homeland Security Emergency Management professional is someone who coordinates and oversees emergency preparedness, response, and recovery efforts for threats such as natural disasters, terrorist attacks, or public health emergencies, while working remotely. They collaborate with government agencies, private organizations, and the public to develop emergency plans, conduct risk assessments, and ensure compliance with safety regulations. Their work may include monitoring incidents, organizing training, and managing resources—all using digital tools and communication platforms from a remote location.

What is the difference between Remote Homeland Security Emergency Management vs Remote Emergency Management Coordinator?

AspectRemote Homeland Security Emergency ManagementRemote Emergency Management Coordinator
CertificationsFEMA certifications, ICS, NIMSFEMA certifications, ICS, NIMS
Work EnvironmentGovernment agencies, security-focused organizationsVarious industries, corporate, public safety
Employer & IndustryFederal, state agencies, security firmsPrivate companies, nonprofits, government

Both roles involve emergency planning, response, and coordination, often requiring similar certifications. Homeland Security Emergency Management focuses more on national security and government agencies, while Emergency Management Coordinators work across diverse industries. The key difference lies in their primary employer and specific focus areas, but both roles share core skills and credentials.

What are some common challenges faced by professionals in remote Homeland Security Emergency Management roles, and how can they be addressed?

Professionals in remote Homeland Security Emergency Management often face challenges such as coordinating with multiple agencies across different locations, staying updated on evolving threats, and maintaining effective communication during emergencies. Overcoming these challenges requires strong digital collaboration skills, proficiency with emergency management software, and proactive engagement in virtual training and drills. Building a reliable network with local and federal partners and regularly participating in scenario-based exercises can help remote workers stay prepared and connected.
What are popular job titles related to Remote Homeland Security Emergency Management jobs in Rio Rancho, NM? For Remote Homeland Security Emergency Management jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Homeland Security Emergency Management jobs in Rio Rancho, NM look for? The top searched job categories for Remote Homeland Security Emergency Management jobs in Rio Rancho, NM are:
Remote Homeland Security Emergency Management jobs near you
Infographic showing various Remote Homeland Security Emergency Management job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $83,924 per year, or $40.3 per hour.

Contact Center Rep

SYS Integration

Albuquerque, NM • Remote

$16.25 - $21/hr

Other

Posted 14 hours ago

Job description

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.

***Must have the ability to pass a federal background check***

Responsibilities:

  • Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.
  • Performing outbound calls to verify the authenticity of received documents.
  • Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks.
  • Complete basic data entry in computer terminal related to phone inquiries such as clicking buttons to confirm answers.
  • Refer escalated calls as needed to supervisor.

Qualifications:

  • High School Diploma or GED equivalent required.
  • At least six (6) months of customer service required; call center experience preferred.
  • Must be a U.S. citizen and have lived in the United States for 3 out of the past 5 years.
  • Past or present Department of Homeland Security clearance preferred.
  • Must be empathetic in your ability to deal with sensitive topics and information.
  • Ability to speak and read English clearly and professionally. Bilingual would be helpful.
  • Ability to pass a federal background check.

Home Office Requirements:

  • Hardwired internet (ethernet) connection
  • Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
  • Private work area and adequate power source

DESCRIPCIĂ“N DEL PUESTO:
Estamos formando una base de candidatos previamente calificados para apoyar las operaciones de respuesta a desastres de FEMA. Los representantes atenderán llamadas entrantes y documentarán la información de forma precisa y empática.
RESPONSABILIDADES:
- Atender llamadas entrantes de alto volumen
- Comunicarse en inglés y español
- Documentar informaciĂłn de manera precisa
- Cumplir con los procedimientos federales de FEMA
REQUISITOS:
- Fluidez profesional en inglés y español
- Experiencia en servicio al cliente
- Capacidad para aprobar verificaciĂłn de antecedentes (Public Trust)
- Aceptar tarifas salariales bajo la Ley SCA

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