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Remote Helpdesk Jobs in Winder, GA (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Symmetry

Remote Sales Representative

Atlanta, GA · On-site +1

$75K - $180K/yr

Remote Sales Representative Must be authorized to work in the US, no work visas offered at this ... Our main focus is on Mortgage Protection Insurance, which means we help families with their ...

Symmetry

Remote Sales Representative

Atlanta, GA · Remote

$75K - $180K/yr

Remote Sales Representative Must be authorized to work in the US, no work visas offered at this ... Our main focus is on Mortgage Protection Insurance, which means we help families with their ...

Promoted2

Remote Insurance Agent

Atlanta, GA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

YO AI Labs

GIS/geospatial Expert - Remote

Atlanta, GA · Remote

$80 - $100/hr

Remote Job Overview We are seeking experienced GIS / Geospatial Experts with hands-on experience in ... help improve next-generation AI systems. No prior AI training experience is required. Key ...

New

HMG Careers

Sales Consultant Remote

Commerce, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Covington, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Benefits Advisor

Atlanta, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Remote Sales Agent

Atlanta, GA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Lula, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Cumming, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Grayson, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Sugar Hill, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Manager Remote

Athens, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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Showing results 21-40

All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Winder, GA

Remote Helpdesk information

See Winder, GA salary details

$11

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$29

How much do remote helpdesk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote helpdesk in Winder, GA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.88 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What job categories do people searching Remote Helpdesk jobs in Winder, GA look for?

The top searched job categories for Remote Helpdesk jobs in Winder, GA are:

What cities near Winder, GA are hiring for Remote Helpdesk jobs?

Cities near Winder, GA with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Winder, GA as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $42,481 per year, or $20.4 per hour.

Remote Hospitality & Marketing Coordinator

Fran's ExploreMore Travel

Atlanta, GA • Remote

$40K - $56K/yr

Full-time

Posted 11 days ago

Job description

We are seeking a detail-oriented, creative, and customer-focused Remote Hospitality and Marketing Coordinator to join our growing team. In this role, you will assist with coordinating travel and hospitality experiences while supporting marketing initiatives designed to promote destinations, accommodations, and vacation experiences.

You will communicate with clients, research travel options, coordinate reservation details, and assist with digital content and promotional efforts. This position is ideal for someone who enjoys hospitality, customer service, organization, social media, and creative communication.

Key Responsibilities
  • Research and coordinate travel options including hotels, resorts, transportation, activities, and other hospitality services
  • Prepare and organize quotes, proposals, reservation details, and itineraries
  • Communicate with clients to gather travel preferences and respond to general inquiries
  • Coordinate with hospitality and travel partners to confirm bookings and arrangements
  • Assist with creating and scheduling travel and hospitality-related content for social media and digital platforms
  • Support promotional efforts highlighting destinations, accommodations, vacation experiences, and seasonal offers
  • Maintain accurate client records, communications, and reservation documentation
  • Provide professional and timely customer support to ensure a positive client experience

Requirements

  • Strong written and verbal communication skills
  • Excellent organizational abilities and attention to detail
  • Proficiency with basic computer skills, including email, web browsing, Microsoft Office and/or Google Workspace
  • Familiarity with social media and online communication platforms
  • Ability to multitask, prioritize responsibilities, and meet deadlines
  • Ability to work independently in a remote environment
  • Reliable internet connection and a dedicated remote workspace
  • Previous customer service, hospitality, marketing, administrative, or travel-related experience is helpful but not required

Benefits

  • Flexible remote work schedule
  • Supportive and collaborative team environment
  • Opportunity to gain experience in both hospitality and digital marketing
  • Exposure to a variety of destinations, accommodations, and travel suppliers
  • Access to travel-related discounts and perks after eligibility requirements are met
  • Opportunity to strengthen customer service, communication, organization, and marketing skills
  • Rewarding work helping clients enjoy seamless and memorable travel experiences

Apply