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Remote Helpdesk Jobs in Taylor, MI (NOW HIRING)

ForgeFit

Remote Inside Sales Representative

Detroit, MI · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... We're not just another distributor, we're a trusted partner in helping fitness facilities grow ...

ForgeFit

Remote Inside Sales Representative

Warren, MI · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... We're not just another distributor, we're a trusted partner in helping fitness facilities grow ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

ForgeFit

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

ForgeFit

Remote Customer Service Specialist

Sterling Heights, MI · On-site +1

$15.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Promoted2

Remote Insurance Agent

Detroit, MI · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

HMG Careers

Sales Representative Remote

South Lyon, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Riverview, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Benefits Advisor

Hamtramck, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

River Rouge, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

New

HMG Careers

Remote Sales Representative

Detroit, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Allen Park, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

New

HMG Careers

Sales Coordinator Remote

Beverly Hills, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Dearborn, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Taylor, MI

Remote Helpdesk information

See Taylor, MI salary details

$11

$21

$31

How much do remote helpdesk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote helpdesk in Taylor, MI is $21.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.09 per hour, depending on experience, location, and employer.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Taylor, MI? The most popular types of Helpdesk jobs in Taylor, MI are:
What are popular job titles related to Remote Helpdesk jobs in Taylor, MI? For Remote Helpdesk jobs in Taylor, MI, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Taylor, MI look for? The top searched job categories for Remote Helpdesk jobs in Taylor, MI are:
What cities near Taylor, MI are hiring for Remote Helpdesk jobs? Cities near Taylor, MI with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Taylor, MI as of August 2026, with employment types broken down into 4% Internship, 83% Full Time, 4% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,702 per year, or $21.5 per hour.

Remote Client Relations Advisor

Globe Life American Income Division

Detroit, MI • On-site, Remote

Full-time

Medical, Life

Posted 4 days ago

Job description

Remote Client Relations Advisor
100% Remote (U.S. Residents Only) | Work From Home | Full Training Provided
Build a Career with Unlimited Growth Potential
Are you looking for a career that offers flexibility, professional development, and the opportunity to make a meaningful impact?
AO is expanding its fully remote team and is seeking motivated, people-focused professionals to join us as Remote Client Relations Advisors. Whether you're starting a new career or looking to advance your professional journey, you'll receive the training, mentorship, and support needed to succeed in a collaborative, growth-oriented environment.
If you enjoy building relationships, helping others, and working toward meaningful goals, this opportunity could be the perfect fit.
What You'll Do
As a Remote Client Relations Advisor, you'll serve as a trusted resource for individuals and families by providing education, guidance, and outstanding customer service through virtual consultations.
Your Responsibilities
  • Meet with clients virtually through Zoom and other online platforms
  • Build lasting relationships through exceptional customer service
  • Educate clients on available benefit programs and coverage options
  • Help clients make informed decisions based on their individual needs
  • Assist with applications and required documentation
  • Maintain accurate digital records and follow-up communications
  • Participate in ongoing coaching, mentorship, and professional development
  • Collaborate with a supportive remote team focused on shared success
What We Offer
🌎 100% Remote Work
Work from home while enjoying the flexibility to create a schedule that supports your personal and professional goals.
📚 Comprehensive Training & Mentorship
No industry experience is required. We provide structured onboarding, live virtual training, ongoing coaching, and one-on-one mentorship.
💰 Weekly Performance-Based Compensation
Receive competitive weekly pay with additional bonus opportunities based on performance.
🚀 Career Growth Opportunities
Advance into leadership and management through our promote-from-within culture, where advancement is based on performance and professional development.
🤝 Union-Supported Organization
Join a company that proudly serves union members and their families while operating within a supportive, team-oriented environment.
Additional Benefits
Eligible representatives may have access to:
  • Company-provided life insurance, including Accidental Death Benefits (ADB)
  • Medical reimbursement program
  • Performance-based recognition and incentive programs
  • Company-sponsored leadership conferences, retreats, and team events
  • Modern technology and virtual systems designed to support remote success
  • Ongoing leadership development and networking opportunities
Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Strong work ethic and personal accountability
  • Self-motivation and the ability to work independently
  • Professionalism, integrity, and a client-first mindset
  • Strong organizational and time-management abilities
  • Coachability and commitment to continuous improvement

Experience in customer service, hospitality, retail, healthcare, education, sales, leadership, or client-facing roles is valuable-but not required. We welcome motivated individuals from all professional backgrounds.
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Have access to a computer or laptop
  • Maintain a reliable high-speed internet connection
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process
All interviews are conducted virtually through Zoom, providing a convenient and streamlined experience for every applicant.Ready to Grow Your Career?
If you're looking for a flexible remote opportunity where your growth is supported, your success is recognized, and your work helps make a difference in the lives of others, we'd love to hear from you.
Apply today and begin your career as a Remote Client Relations Advisor.Work from home. Grow with confidence. Build a future with AO.

Apply