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Remote Helpdesk Jobs in Slidell, LA (NOW HIRING)

Unframe

Regional GM - TOLA (Remote)

New Orleans, LA · Remote

TOLA (Remote) About Unframe Unframe is an AI-first startup helping the world's largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product ...

Guidehealth

RN Case Manager - Remote

Slidell, LA · Remote

You'll work remotely, but your impact will be deeply personal, helping members achieve wellness and ... Ability to work independently in a remote environment while staying connected to the team * Comfort ...

Guidehealth

RN Case Manager - Remote

Slidell, LA · On-site +1

$80K - $83K/yr

You'll work remotely, but your impact will be deeply personal, helping members achieve wellness and ... Ability to work independently in a remote environment while staying connected to the team * Comfort ...

Guidehealth

RN Case Manager - Remote

Slidell, LA · Remote

$80K - $83K/yr

You'll work remotely, but your impact will be deeply personal, helping members achieve wellness and ... Ability to work independently in a remote environment while staying connected to the team * Comfort ...

Associated Wholesale Grocers

Be Seen First

Customer Service Representative (Remote)

New Orleans, LA · Remote

$50K - $75K/yr

The Customer Service Representative (Remote) plays a vital role in delivering exceptional support to customers by managing inquiries, resolving issues, and processing orders efficiently. This ...

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Remote Helpdesk information

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How much do remote helpdesk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote helpdesk in Slidell, LA is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.50 per hour, depending on experience, location, and employer.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Slidell, LA? The most popular types of Helpdesk jobs in Slidell, LA are:
What are popular job titles related to Remote Helpdesk jobs in Slidell, LA? For Remote Helpdesk jobs in Slidell, LA, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Slidell, LA look for? The top searched job categories for Remote Helpdesk jobs in Slidell, LA are:
What cities near Slidell, LA are hiring for Remote Helpdesk jobs? Cities near Slidell, LA with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you

Remote Sales Opportunity - Work From Anywhere.

Globe Life - American Income Division

New Orleans, LA • Remote

$93K - $128K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 25 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Remote Sales Representative (1099) – Built for Competitive People (Athletes Welcome)

American Income Life, a Globe Life company, is expanding and hiring full-time, remote, 1099 sales representatives. Globe Life is the official sponsor of major pro teams including the Dallas Cowboys, Texas Rangers, and LA Lakers—and we’re building a culture that fits the same mindset: performance, consistency, and winning.

This is a commission-only opportunity with uncapped income, designed for individuals who thrive in competitive environments and want a real path to leadership.

Why Athletes Do Well Here

Athletes already know how to:

  • Follow a game plan (script + system)
  • Take coaching and improve weekly
  • Compete with discipline and consistency
  • Earn results through effort—not seniority

What You’ll Be Doing

You’ll work with members from an established niche market (labor unions, associations, and credit unions) to review and enroll families into benefit plans. You’ll be supported with training, coaching, and a proven process.

Leads & Market Advantage

  • Exclusive access to a large national member base
  • Warm, pre-qualified leads provided (no lead purchase required)
  • No door knocking / no lead buying

Compensation & Growth

  • Uncapped commissions + bonus opportunities
  • Performance incentives (contests, prizes, trips)
  • Residual income options + vesting opportunities
  • Promotion track based on production (leadership as soon as 90 days)
  • Stock options available (where applicable)
  • Company-paid life insurance (eligibility dependent on role/level)

What We’re Looking For

  • Competitive, coachable, and consistent
  • Strong work ethic and communication skills
  • Comfortable working remotely with a team
  • Sales experience is a plus, not required (we train the right person)

Apply

Apply today. Qualified applicants will be contacted for a brief interview to confirm fit and next steps.

Company Description

Year after year, Globe Life – American Income Division has been proven to have an unmatched system of leadership development. Our focus is to develop leaders who are not only successful, but excited about helping others. They pour their time, energy, and resources into representatives. You will be given the tools to succeed while maintaining flexibility and work-life balance.

With our bullet-proof system, representatives will learn how to attain a significant income while they develop into leaders who make a global impact. We put the pressure on ourselves to ensure your success. So, you can feel confident that we’ll be as invested in your future as you are.