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Remote It Help Desk Jobs in Slidell, LA (NOW HIRING)

theITSC

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Sales Representative (Remote)

New Orleans, LA · Remote

$40K - $60K/yr (+ commission)

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote ...

Unframe

Regional GM - TOLA (Remote)

New Orleans, LA · Remote

TOLA (Remote) About Unframe Unframe is an AI-first startup helping the world's largest enterprises ... Architect multi-year expansion strategies and build deep relationships across IT, product, and ...

Techywhiz

Data Analyst

New Orleans, LA · On-site +1

... , IT Career Connections and Online and onsite software training to individuals and corporate companies within the United States of America. Our team is looking to add a Data Analyst to help make our ...

micro1 AI

Technology Transactions Counsel

New Orleans, LA · On-site +1

$350K - $410K/hr

Remote (opportunity to work from our SF office) The Role We are looking for a high-potential ... Help shape scalable legal processes as the company and its commercial relationships grow in ...

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Remote It Help Desk information

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How much do remote it help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote it help desk in Slidell, LA is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.50 per hour, depending on experience, location, and employer.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are the most commonly searched types of It Help Desk jobs in Slidell, LA?

The most popular types of It Help Desk jobs in Slidell, LA are:

What are popular job titles related to Remote It Help Desk jobs in Slidell, LA?

For Remote It Help Desk jobs in Slidell, LA, the most frequently searched job titles are:

What job categories do people searching Remote It Help Desk jobs in Slidell, LA look for?

The top searched job categories for Remote It Help Desk jobs in Slidell, LA are:

What cities near Slidell, LA are hiring for Remote It Help Desk jobs?

Cities near Slidell, LA with the most Remote It Help Desk job openings:

Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Slidell, LA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $41,729 per year, or $20.1 per hour.

Sales Representative (Remote)

theITSC

New Orleans, LA • Remote

$40K - $60K/yr (+ commission)

Full-time

Medical, Vision, PTO

Posted 22 days ago

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Job description

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote Sales Representatives to research, reach, and win new corporate clients.


This is a fully remote position.


What you'll do:
Client Account Representatives participate in the entire sales process:

  • Research prospective client companies and build your own target list
  • Reach senior IT executives and decision-makers by phone and email
  • Present the value of theITSupportCenter's premium support platform
  • Book and lead introductory calls that turn prospects into clients
  • Negotiate service agreements and manage ongoing client relationships


Why Apply?

  • Salary, bonus and uncapped commissions
  • 6+ weeks of paid, structured training
  • Direct mentorship and support from senior management
  • A clear path to grow as you produce
  • Health insurance, section 125 plan, paid vacation, and paid training


What we're looking for:

We welcome candidates from all backgrounds and experience levels. Our successful Sales Representatives demonstrate the following:

  • Organized and detail-oriented
  • Self-disciplined and motivated to chase leads
  • Self-starters with a track record of taking initiative
  • Strong communicators, comfortable talking to executives
  • Resilient through long sales cycles
  • Team players who want to win together


Open to candidates in: AL, AR, FL, GA, IA, ID, IN, LA, MI, MT, NC, NH, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV


Who We Are

theITSupportCenter is an industry-leading provider of white-glove technical support for Fortune 1000 companies. Organizations worldwide trust us with their employees' corporate IT, software, and mobile device issues, and our client retention reflects it. We give our team the training and tools to deliver that level of service, and to build real sales careers doing it.


Compensation to exceed $50,000. This figure consists of 1) salary, 2) commissions on sales and 3) bonus opportunities.

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.