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Remote Helpdesk Jobs in Plainfield, IL (NOW HIRING)

Globe Life Insurance

Be Seen First

Remote Client Sales Representative (Entry-Level)

Naperville, IL · Remote

$60K - $80K/yr

... help you develop valuable skills and create new possibilities? AO Globe Life is hiring Remote ... Client Sales Representatives for an entry-level position designed for individuals who enjoy working ...

Globe Life Insurance

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Remote Client Sales Representative (Entry-Level)

Chicago, IL · Remote

$60K - $80K/yr

... help you develop valuable skills and create new possibilities? AO Globe Life is hiring Remote ... Client Sales Representatives for an entry-level position designed for individuals who enjoy working ...

Globe Life Insurance

Be Seen First

Remote Client Sales Representative (Entry-Level)

Naperville, IL · Remote

$60K - $80K/yr

... help you develop valuable skills and create new possibilities? AO Globe Life is hiring Remote ... Client Sales Representatives for an entry-level position designed for individuals who enjoy working ...

Globe Life Insurance

Be Seen First

Remote Client Sales Representative (Entry-Level)

Naperville, IL · Remote

$60K - $80K/yr

... help you develop valuable skills and create new possibilities? AO Globe Life is hiring Remote ... Client Sales Representatives for an entry-level position designed for individuals who enjoy working ...

Globe Life Insurance

Be Seen First

Remote Client Sales Representative (Entry-Level)

Chicago, IL · Remote

$60K - $80K/yr

... help you develop valuable skills and create new possibilities? AO Globe Life is hiring Remote ... Client Sales Representatives for an entry-level position designed for individuals who enjoy working ...

Globe Life Insurance

Be Seen First

Remote Client Sales Representative (Entry-Level)

Chicago, IL · Remote

$60K - $80K/yr

... help you develop valuable skills and create new possibilities? AO Globe Life is hiring Remote ... Client Sales Representatives for an entry-level position designed for individuals who enjoy working ...

Symmetry

Remote Sales Representative

Chicago, IL · On-site +1

$75K - $180K/yr

Remote Sales Representative Must be authorized to work in the US, no work visas offered at this ... Our main focus is on Mortgage Protection Insurance, which means we help families with their ...

Anderson Johnson Agency

Remote Insurance Agent

Joliet, IL · Remote

$60K - $120K/yr

... to help licensed agents grow with confidence. We are selectively adding licensed life insurance ... This is a remote, commission-based opportunity for licensed agents who want access to qualified ...

Symmetry

Remote Sales Representative

Chicago, IL · Remote

$75K - $180K/yr

Remote Sales Representative Must be authorized to work in the US, no work visas offered at this ... Our main focus is on Mortgage Protection Insurance, which means we help families with their ...

Nomadic Closer

Remote Sales

Chicago, IL · Remote

$150K - $200K/yr

... brand helping entrepreneurs land TEDx talks, build authority, and scale their coaching businesses ... Role: Remote High-Ticket Closer * Industry: Public Speaking / Coaching * Offer Price: $10,000 ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Promoted2

Remote Insurance Agent

Chicago, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Plainfield, IL

Remote Helpdesk information

See Plainfield, IL salary details

$12

$22

$33

How much do remote helpdesk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote helpdesk in Plainfield, IL is $22.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.29 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What are the most commonly searched types of Helpdesk jobs in Plainfield, IL?

The most popular types of Helpdesk jobs in Plainfield, IL are:

What are popular job titles related to Remote Helpdesk jobs in Plainfield, IL?

For Remote Helpdesk jobs in Plainfield, IL, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk jobs in Plainfield, IL look for?

The top searched job categories for Remote Helpdesk jobs in Plainfield, IL are:

What cities near Plainfield, IL are hiring for Remote Helpdesk jobs?

Cities near Plainfield, IL with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Plainfield, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,936 per year, or $22.6 per hour.

Remote Client Sales Representative (Entry-Level)

Globe Life Insurance

Naperville, IL • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

173rd of 315 rated insurance

Job description

Remote Client Sales Representative (Entry-Level)

100% Remote | United States & Canada | Full-Time | Training Provided | No Cold Calling | Weekly Pay


A Remote Job With Room to Grow

Looking for a remote opportunity where the work you put in can help you develop valuable skills and create new possibilities?

AO Globe Life is hiring Remote Client Sales Representatives for an entry-level position designed for individuals who enjoy working with people and want to gain experience in sales.

No insurance or sales background is required. Training is provided, so candidates can learn the products, systems, and sales process as they get started.

What You'll Be Doing

Forget spending your day dialing random numbers.

Representatives connect with individuals who have already requested information about insurance and benefit programs. The goal is to understand what they're looking for, explain available options, and provide a helpful client experience.

Responsibilities include:

  • Conducting scheduled phone and virtual appointments
  • Speaking with prospective clients and understanding their needs
  • Explaining available insurance and benefit options
  • Answering questions and providing follow-up
  • Managing appointments and client information
  • Using company systems and sales tools
  • Participating in training, coaching, and team meetings
  • Working toward individual performance goals

Qualified leads are provided, and there is no cold calling.


What Comes With the Opportunity

  • 100% remote work
  • Flexible scheduling options
  • Training and ongoing coaching
  • Qualified leads
  • Sales and client communication resources
  • Company-provided systems and technology
  • Weekly commission-based compensation
  • Performance-based earning potential
  • Opportunities to grow into additional responsibilities


Who Should Apply?

You don't need a perfect résumé or years of industry experience.

This role may be a good fit for someone who is:

  • Comfortable speaking with people
  • Reliable and organized
  • Open to coaching and feedback
  • Able to manage time independently
  • Motivated by goals and personal progress
  • Interested in learning sales and insurance


About AO Globe Life

AO Globe Life is part of Globe Life, an insurance organization serving working families across the United States and Canada. The team supports clients through insurance and supplemental benefit products while providing representatives with training, resources, and opportunities to develop within the business.
Ready for a Change?

If you're looking for a remote position where you can learn a new skill, work with people, and have the opportunity to grow through your performance, this could be a great place to start.
Apply today for the Remote Client Sales Representative (Entry-Level) position.

Selected applicants will be contacted regarding the next stage of the hiring process. Please monitor your email, voicemail, and spam or junk folder for updates.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs