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Remote Helpdesk Jobs in North Ridgeville, OH (NOW HIRING)

Little Acorn ABA

BCBA-remote

Cleveland, OH · Remote

$70K - $85K/yr

BCBA-remote Company: Little Acorn ABA Location: Ohio We're here to nurture the mighty oak that ... Passion for helping individuals with ASD achieve their fullest potential. Why Join Little Acorn ABA?

Camesi Agency

Sales Manager Remote

Cleveland, OH · Remote

$80K - $120K/yr

The Camesi Agency is a rapidly growing, fully remote brokerage focused on helping families protect their financial futures. We are seeking a results-driven Remote Sales Manager to lead and develop a ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Promoted2

Remote Insurance Agent

Akron, OH · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

HMG Careers

Remote Sales Representative

Grafton, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Twinsburg, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Vermilion, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Walton Hills, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Seven Hills, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Parma, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in North Ridgeville, OH

Remote Helpdesk information

See North Ridgeville, OH salary details

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$29

How much do remote helpdesk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote helpdesk in North Ridgeville, OH is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.93 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What cities near North Ridgeville, OH are hiring for Remote Helpdesk jobs?

Cities near North Ridgeville, OH with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in North Ridgeville, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,519 per year, or $20.4 per hour.

BCBA-remote

Little Acorn ABA

Cleveland, OH • Remote

$70K - $85K/yr

Full-time

Re-posted 4 days ago

Key responsibilities

  • Develop and implement behavioral plans in collaboration with families, RBTs, and other professionals.

  • Conduct assessments and evaluations to inform treatment planning and measure client progress.

  • Supervise and support RBTs by providing clinical guidance, feedback, and supervision.

Job description

BCBA-remote

Company: Little Acorn ABA

Location: Ohio

Job Description:

We're here to nurture the mighty oak that's hidden inside your little acorn. At Little Acorn ABA, we believe every child has unlimited potential. We're looking for a passionate and dedicated Board Certified Behavior Analyst (BCBA) to join our growing team and make a meaningful difference in the lives of children and families affected by Autism Spectrum Disorder (ASD).

Transform Lives While Growing Your Career

As a Behavioral Program Supervisor (BCBA), you will play a key role in developing, overseeing, and optimizing individualized treatment programs designed to help clients achieve meaningful and lasting outcomes. This is a fully remote position, but the candidate must reside in the state of Ohio and hold an active Ohio COBA license.

Responsibilities:

  • Develop and implement behavioral plans: Collaborate with families, RBTs, and other professionals to create and implement individualized treatment plans.

  • Conduct assessments and evaluations: Use evidence-based assessments to inform treatment planning and measure client progress.

  • Supervise and support RBTs: Provide clinical guidance, feedback, and supervision to Registered Behavior Technicians implementing treatment programs.

  • Monitor client progress: Review data and make clinically appropriate adjustments to treatment plans as needed.

  • Provide parent/caregiver support: Collaborate with families and provide guidance and training to support treatment goals.

  • Maintain accurate records and reports: Ensure documentation is timely, accurate, and compliant with regulatory, insurance, and organizational requirements.

  • Collaborate with the clinical team: Participate in team discussions and work collaboratively to ensure high-quality, coordinated care.

What We're Looking For:

  • Master's degree in Applied Behavior Analysis, Psychology, Education, or a related field.

  • Current Board Certified Behavior Analyst (BCBA) certification.

  • Current COBA license in the state of Ohio.

  • Must reside in Ohio.

  • Strong knowledge of ABA principles, behavioral assessments, and treatment planning.

  • Excellent communication, organizational, and collaboration skills.

  • Ability to work independently in a remote environment.

  • Passion for helping individuals with ASD achieve their fullest potential.

Why Join Little Acorn ABA?

  • Salary: $70,000 - $85,000 annually

  • $1,000 Sign-On Bonus after 90 days of employment

  • Fully Remote Position – Work from home while supporting clients and families throughout Ohio

  • Flexible Monday–Friday Schedule

  • National Holidays

  • Professional Growth Opportunities through collaboration, mentorship, and ongoing development

  • Supportive Team Environment dedicated to advancing evidence-based ABA practices

  • Meaningful Work that positively impacts children and families every day

Ready to Make an Impact?

If you're a motivated BCBA seeking a flexible remote opportunity, professional growth, and the chance to make a meaningful difference in the lives of children and families, we'd love to hear from you. Apply today and help every little acorn grow into something extraordinary.